Analytics Dashboard Access Issue for New Users
Monitoring - Dear Valued Customer,

The reported issue has been mitigated, and the system is currently stable. Our team will continue to monitor to ensure ongoing stability.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Thank you for your continued patience and understanding.
Feb 05, 2026 - 18:37 UTC
Identified - Dear Valued Customer,

We are currently addressing an issue impacting the Analytics product globally. Users attempting to access Analytics Dashboards and Data Quality Reports for the first time are unable to access them. Users with existing access remain unaffected. Our team has identified the root cause and is working on a resolution. We will provide additional updates as progress continues.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer support.
Feb 05, 2026 - 12:15 UTC
Ocean Tracking – Missing Hapag-Lloyd Ocean Tracking Updates
Monitoring - Dear Valued Customers,

We have resumed the Hapag-Lloyd Ocean Tracking Updates connectivity. Customers will receive recent tracking data updates for their Hapag-Lloyd shipments. Our team identified with the ocean carrier the root cause and its restored to full functionality. We are now monitoring the connection with the ocean carrier for the next 24 hours.

We understand the importance of timely and accurate tracking information and apologize for any inconvenience this may cause. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer support.
Feb 05, 2026 - 17:35 UTC
Investigating - Dear Valued Customer,

We are currently investigating an incident affecting Hapag-Lloyd Ocean Tracking Updates. Customers may be experiencing missing tracking data updates for their Hapag-Lloyd shipments. Our team is actively working with the ocean carrier to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.

We understand the importance of timely and accurate tracking information and apologize for any inconvenience this may cause. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer support.
Feb 05, 2026 - 17:03 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – POVM UI Feb 9, 2026 06:30-07:30 UTC

Dear Valued Customer,

We would like to inform you that we will be performing scheduled maintenance to implement critical system upgrades for our POVM UI. This maintenance will affect our global environment on February 9th, 2026. During this maintenance window, which will last for approximately 1 hour, the POVM UI may be temporarily unavailable. Please note that file upload and processing functionality will not be impacted, but users attempting to access the UI might experience interruptions.

Maintenance Start - February 9th, 2026 06:30AM UTC 
Maintenance End - February 9th, 2026 07:30AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards, 
Customer Support
Posted on Feb 05, 2026 - 09:14 UTC

Planned Maintenance – Echo Global Logistics Public FTP/sFTP Endpoint Feb 13, 2026 03:00-06:00 UTC

Dear Valued Customer,

We have been informed that Echo Global Logistics Public FTP/sFTP Endpoint will be performing planned system maintenance on Friday, February 13, 2026 at 3:00 AM UTC.

Maintenance Window::

Start: Friday, February 13, 2026 at 3:00 AM UTC
End: Friday, February 13, 2026 at 6:00 AM UTC

During the maintenance window, Echo Global Logistics’ public FTP/sFTP endpoint will be offline for a brief period. This may result in delayed processing, timeouts, or failed deliveries on your end.

If you have any questions or need further assistance, please contact IntegrationsTeam@echo.com.

Best Regards
Customer Support
Posted on Jan 22, 2026 - 19:33 UTC
Feb 5, 2026

Unresolved incidents: Ocean Tracking – Missing Hapag-Lloyd Ocean Tracking Updates, Analytics Dashboard Access Issue for New Users.

Feb 4, 2026
Air Tracking Service Disruption – North America & Europe
Resolved - Dear Valued Customer,

The issue impacting Air Tracking in the North America and Europe Production environments has been fully resolved.
Positional ping data for air shipments is now processing normally, and all systems are operating as expected. Our teams have confirmed platform stability following the fix.

Thank you for your patience during this incident. We remain committed to delivering reliable, high-availability services to support your operations. If you experience any further issues or have questions, please contact us at support@project44.com.

Regards,
Customer Support
Feb 4, 04:48 UTC
Update - Dear Valued Customer,

The issue affecting Air Tracking in the North America and Europe Production environments has been resolved. Positional ping data for air shipments is now processing as expected.

Our team continues to closely monitor the system to ensure ongoing stability and performance.

We appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or notice any anomalies, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Feb 4, 03:11 UTC
Monitoring - Dear Valued Customer,

The issue affecting Air Tracking in the North America and Europe Production environments has been resolved. Positional ping data for air shipments is now processing as expected.

Our team continues to closely monitor the system to ensure ongoing stability and performance.

We appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or notice any anomalies, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Feb 4, 03:09 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue affecting Air Tracking in the North America and Europe Production environments. Positional ping data for air shipments may be unavailable at this time. Our team has identified the root cause and is actively working to restore service.

We appreciate your patience and understanding as we work to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com

Regards,
Customer Support
Feb 4, 01:19 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026
Scheduled Maintenance – Container Sailing Schedules (CSS)
Completed - The scheduled maintenance has been completed.
Feb 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 05:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that we will be performing scheduled maintenance to conduct important database cleanup operations on our Container Sailing Schedules (CSS) service.

This maintenance will take place in the Global region on February 2nd, 2026. The maintenance window is scheduled for approximately 5 hours.

No customer impact is expected during this period. In the unlikely event of any issues, there may be a temporary delay in sailing schedules data. No other ocean services apart from CSS will be affected.

Maintenance Start - February 2nd, 2026 05:30 UTC
Maintenance End - February 2nd, 2026 10:30 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jan 29, 14:03 UTC
Feb 1, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 05:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 31st of January 2026, 05:00 AM UTC (06:00 AM CET)
Maintenance end : 1st of February 2026, 08:00 AM UTC (09:00 AM CET)

Best Regards
Customer Support
Jan 30, 11:14 UTC
Scheduled Maintenance Database Upgrade - Global
Completed - The scheduled maintenance has been completed.
Feb 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 UTC
Scheduled - Dear Valued Customer,

We will be performing a scheduled database upgrade for the following services:

equipment-identifier-service, lifecycle-metadata-service, multi-modal-booking-service, orders-service, rating-data-pipeline, rating-service, sap-lbn-connector, and yms-reports. This maintenance will affect our global region and is scheduled to take place on January 31st, 2026 for approximately 4 hours.

During the maintenance window, temporary interruptions may occur to rating, orders and booking, asset management, SAP tracking initiation, updates (push and pull), and access to YMS reports across Yard Management System (YMS), Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, and Rail modes.

Maintenance Start - January 31st, 2026 20:00 UTC
Maintenance End - February 1st, 2026 00:00 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,  Customer Support
Jan 30, 18:27 UTC
Jan 31, 2026
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 03:30 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 24th of January 2026, 03:30 AM UTC(04:30 AM CET)
Maintenance end : 25th of January 2026, 05:00 PM UTC(06:00 PM CET)

Best Regards
Customer Support
Jan 23, 13:34 UTC
Jan 24, 2026
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Scheduled Maintenance – Shipment Tracking - NA Region
Completed - The scheduled maintenance has been completed.
Jan 22, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 17:44 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled system Maintenance to our Shipment Tracking service in the North America (NA) region. This maintenance is planned for January 22, 2026, and is expected to last approximately 7 hours.

While no customer impact is anticipated, there may be a slight possibility of minor latency during the maintenance window.

Maintenance Window:

Start: January 22, 2026, at 09:00 UTC

End: January 22, 2026, at 16:00 UTC

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your understanding and continued support.
Jan 21, 16:59 UTC
Scheduled Maintenance – Analytics Reporting Gateway
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:00 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled system maintenance involving a database upgrade to the Analytics Reporting Gateway.

During the maintenance window, you may experience temporary interruptions while accessing the Movement Analytics and Data Quality Reports tabs. All other services are expected to function as normal.

Maintenance Window:
Start: January 22, 2026, at 01:00 UTC
End : January 22, 2026, at 03:00 UTC

As an organization, we remain committed to delivering reliable, high-availability services and continuously improving our platform. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Regards,
Customer Support
Jan 21, 17:21 UTC
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