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NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Clearmetal Application
Operational
Clearmetal Connect
Operational
Analytics
Operational
Port Intel
Operational
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
We would like to inform you of a scheduled maintenance for our Facilities infrastructure in the EU region.
Maintenance Window: Start: July 4th, 2025 – 4:30 AM UTC End : July 4th, 2025 – 6:30 AM UTC
During this maintenance window, customers may experience temporary downtime affecting functionalities related to:
Facilities
EU – Yard Management
EU – Appointment Manager
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Customer Support Posted on
Jul 02, 2025 - 07:38 UTC
We would like to inform you that the maintenance activity for the EU region is completed.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Customer Support project44
Jul 3, 07:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be upgrading our platform specifically for the Europe region (EU) on 03rd July 2025.
During this time, our LTL service flows may experience temporary disruptions.
Maintenance start: July 03rd 2025, 06:00 AM UTC (08:00 AM CEST) Maintenance end: July 03rd 2025, 08:00 AM UTC (10:00 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Customer Support project44
Jul 3, 05:35 UTC
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Customer Support
Jul 2, 17:32 UTC
Monitoring -
Dear Valued Customer,
We are pleased to inform you that our engineering team has successfully resolved the issue, and there will be no further delays in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO).
The affected services are now operational, and we are closely monitoring the system's performance.
A final update will be provided once the monitoring process is complete.
Best Regards, Customer Support
Jul 2, 16:34 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a delay in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO). This issue is impacting both the North America (NA) and Europe (EU) regions. Our engineering team is actively working on a resolution.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Resolved -
This incident has been resolved.
Jul 1, 14:32 UTC
Investigating -
Dear Valued Customer,
We've been informed that the ELD provider, Omnitracs has an issue with their Virtual Load View service, which is affecting tracking data for Roadnet Anywhere and OT1 Carriers platforms.
We will keep you informed of any updates as soon as we have more information.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Best Regards Customer Support project44
Jul 1, 09:27 UTC
Completed -
The scheduled maintenance has been completed.
Jun 30, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 15:00 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM EventHub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 28th June 2025, 15:00 PM UTC Maintenance End: 30th June 2025, 08:00 AM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Jun 29, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.
The current planned time frame is as follows:
Maintenance start: 28th of June 2025, 03:00 AM UTC (05:00 AM CEST) Maintenance end : 29th of June 2025, 04:00 PM UTC (06:00 PM CEST)
We will keep you posted about further information provided by our business partner regarding the maintenance.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Completed -
The scheduled maintenance has been completed.
Jun 29, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 13:00 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.
Maintenance Start: 29th June 2025, 13:00 UTC Maintenance End: 29th June 2025, 14:00 UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Engineer, Customer Support Operations
Jun 25, 11:23 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 04:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you about a scheduled database infrastructure update for NA and EU Regions - (carrier data)
Maintenance Window Schedule: Start: June 27, 2025 - 04:30 AM UTC End: June 27, 2025 - 06:30 PM UTC
Expected Impact:
During this 2-hour window, users may experience service interruptions. Services that depend on carrier identifier lookup may return 5xx errors for a brief period (approximately 2 to 10 minutes).
We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.
Jun 23, 16:07 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 23, 16:09 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you about a scheduled database infrastructure update for NA and EU Regions - (carrier data)
Maintenance Window Schedule: Start: June 26, 2025 - 04:30 AM UTC End: June 26, 2025 - 06:30 PM UTC
Expected Impact:
During this 2-hour window, users may experience service interruptions. Services that depend on carrier identifier lookup may return 5xx errors for a brief period (approximately 2 to 10 minutes).
We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.
Jun 23, 15:38 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a infrastructure scheduled maintenance window for our location services in EU Region.
Maintenance Window – Europe Region Start: June 22, 2025 – 10:00 AM UTC (12:00 PM CET) End: June 22, 2025 – 10:30 AM UTC (12:30 PM CET)
Expected Impact:
During this 30-minute window, users may experience the following service interruptions or degradation:
1. Location Management will be temporarily unavailable. 2. Truckload (TL) shipment creation may experience degraded performance. 3. LTL and Parcel tracking updates may be delayed or interrupted. 4. Geocoding and reverse geocoding will be unavailable, affecting all shipment creation and updates during the window. a)Shipments receiving pings during this time may lack custom geofence data. b)As a result, milestones may be incorrectly marked or skipped altogether. 5. Ocean D2D shipment tracking (Location Mastering) will be impacted. 6. Unified Location Enrichment will fail temporarily for all shipment types, including ocean.
We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.
Jun 19, 12:58 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:01 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM EventHub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 22nd June 2025, 12:01 AM UTC Maintenance End: 22nd June 2025, 08:00 AM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Jun 21, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 19, 09:38 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.
The current planned time frame is as follows:
Maintenance start: 21st of June 2025, 02:00 AM UTC (04:00 AM CEST) Maintenance end : 21st of June 2025, 08:00 AM UTC (10:00 AM CEST)
We will keep you posted about further information provided by our business partner regarding the maintenance.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
We would like to inform that the scheduled infrastructure maintenance for the Ocean CTT platform is completed successfully.
At project44, we are committed to delivering reliable and high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.
Best regards, Customer Support project44
Jun 20, 09:20 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 20, 08:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:47 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a scheduled infrastructure maintenance for the Ocean CTT platform.
During the maintenance window, you may experience temporary downtime when accessing the CTT platform UI and API. Please note that this would also result in delayed Shipment Tracking Updates for Ocean Shipments in Movement.
If you encounter any issues during or after the maintenance window, please reach out to project44 support.
Maintenance Window: Start: 20th June 2025, 07:40 AM UTC (9:30 AM CEST) End: 20th June 2025, 10:40 AM UTC (12:30 PM CEST)
At project44, we are committed to delivering reliable and high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.
Best regards, Customer Support project44
Jun 20, 07:46 UTC