FedEx Freight LTL Partial Outage
Update - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 - 17:14 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 23, 2026 - 17:12 UTC
In progress - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 - 17:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 17:10 - Aug 6, 2026 17:10 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Under Maintenance
Visibility Operations Center (VOC) Under Maintenance
Dispatch API Under Maintenance
Documents API Under Maintenance
Rating API Under Maintenance
Tracking API Under Maintenance
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
GH Track Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Kintetsu World Express (KWE) EDI System Maintenance Aug 9, 2026 13:00-17:00 UTC

Dear Valued Customer,

We have been informed about scheduled maintenance of the Kintetsu World Express (KWE) EDI Production environment. The environment will be unavailable during the maintenance window.

Maintenance Start: 9th August 2026, 13:00 UTC
Maintenance End: 9th August 2026, 17:00 UTC

Any transmissions that may have failed during the maintenance timeframe may need to be re-processed after the maintenance is completed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
Posted on Jul 28, 2026 - 20:16 UTC

Aug 6, 2026

No incidents reported today.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

TForce Freight Outage - Rating Impacted
Completed - Dear Valued Customer,

We are writing to inform you that the system outage impacting rating services from carrier TForce (TFIN) has been resolved. Rating services are now fully operational and functioning as expected.

We appreciate your patience while we worked with the carrier to restore normal service. If you continue to experience any issues or have questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Aug 4, 18:16 UTC
Update - Dear Valued Customer,

We have been notified by the carrier TForce that they are currently experiencing a system outage impacting rating services. Our team is actively monitoring the situation and we will provide further updates as soon as additional information is received from the carrier.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Aug 4, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:42 UTC
Scheduled - Dear Valued Customer,

We have been notified by the carrier TForce (TFIN) that they are currently experiencing a system outage impacting rating services. Our team is actively monitoring the situation and we will provide further updates as soon as additional information is received from the carrier.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Aug 4, 13:41 UTC
Scheduled Maintenance - Last Mile Database Optimization
Completed - The scheduled maintenance has been completed.
Aug 4, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:10 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 3, 15:28 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for Last Mile database optimization, which is intended to improve the performance and reliability of our platform.

Maintenance Schedule:
Maintenance Start : August 4th, 2026 at 7:10 AM UTC
Maintenance End : August 4th, 2026 at 8:10 AM UTC

While no major disruption is anticipated, There can be delays in processing and pushing the tracking updates during the maintenance window. Additionally, users may encounter intermittent issues when accessing our APIs and may experience slightly longer page load times within the GetConvey UI.

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Aug 3, 07:49 UTC

Aug 3, 2026

No incidents reported.

Aug 2, 2026

CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 2, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 04:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-08-01 04:00 AM UTC
Maintenance end: 2026-08-02 08:00 AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 31, 15:01 UTC

Aug 1, 2026

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

RL Carriers (RLCA) Rating Performance Issue
Completed - Dear Valued Customer,

We have received confirmation from the carrier that the issue affecting their API endpoints has been resolved. Services have returned to normal, and LTL rating requests with RL Carriers (RLCA) are now processing as expected.

Thank you for your patience and understanding.

Best Regards,
Customer Support.
Jul 28, 16:32 UTC
In progress - Dear Valued Customer,

We have been notified by carrier RL Carriers (RLCA) of a performance issue on their end affecting their API endpoints related to LTL rating requests.

Customers rating shipments with RLCA may experience increased response times or intermittent errors during this time.

We are actively engaged with the carrier to obtain an ETA for resolution and will post updates here as more information becomes available.

Regards,
Customer Support.
Jul 28, 16:08 UTC
Scheduled - Dear Valued Customer,

We have been notified by carrier RL Carriers (RLCA) of a performance issue on their end affecting their API endpoints related to LTL rating requests.

Customers rating shipments with RLCA may experience increased response times or intermittent errors during this time.

We are actively engaged with the carrier to obtain an ETA for resolution and will post updates here as more information becomes available.
Jul 28, 16:07 UTC
Delay in Ocean Shipment Updates
Resolved - Dear Valued Customer,

The issue causing delays in the processing of ocean shipment data has been resolved.

Our engineering team has confirmed that processing has returned to normal, and shipment updates are now flowing as expected in both Movement and CTT. We have verified that the affected services are operating normally.

We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience and understanding while we worked to resolve it.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your continued trust.

Best Regards,
Customer Support
Jul 28, 10:06 UTC
Monitoring - Dear Valued Customer,

Our engineering team has identified the cause of the delay affecting ocean shipment data, and a resolution has been implemented. We are closely monitoring the system to ensure that services continue to operate as expected.

We sincerely appreciate your patience and understanding as we work to resolve this issue. We will continue to keep you informed and provide updates as more information becomes available.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Best Regards,
Customer Support
Jul 27, 17:29 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a delay in the processing of ocean shipment data. As a result, shipment updates in Movement may be delayed.

During this time, the latest shipment data will continue to be available in CTT; however, shipment updates displayed in Movement may be delayed.

Our engineering team is actively investigating the issue and working to restore normal service.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your patience and continued trust.

Regards,
Customer Support
Jul 27, 11:51 UTC

Jul 27, 2026

Pitt Ohio (PITD) - Carrier Outage
Completed - Dear Valued customer,

We have received confirmation from the carrier that the outage on their end has been resolved

Regards,
Customer Support.
Jul 27, 19:43 UTC
In progress - Dear Valued customer,

We have been notified by carrier Pitt Ohio (PITD) of an outage on their end affecting their API Web Services, API eBOL, and API Pickup endpoints.

Customers rating or dispatching shipments with PITD may experience errors during this time.

We are actively engaged with the carrier to obtain an ETA for resolution and will post updates here as more information becomes available.

Regards,
Customer Support.
Jul 27, 16:11 UTC
Scheduled - Dear Valued customer,

We have been notified by carrier Pitt Ohio (PITD) of an outage on their end affecting their API Web Services, API eBOL, and API Pickup endpoints.

Customers rating or dispatching shipments with PITD may experience errors during this time.

We are actively engaged with the carrier to obtain an ETA for resolution and will post updates here as more information becomes available.

Regards,
Customer Support.
Jul 27, 16:10 UTC

Jul 26, 2026

CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:42 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-07-25 01:00 PM UTC
Maintenance end: 2026-07-26 04:00 PM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 26, 07:41 UTC
Carrier downtime - DYLT
Completed - The scheduled maintenance has been completed.
Jul 26, 08:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 01:32 UTC
Scheduled - Dear Valued Customer,

We have identified an ongoing issue with Daylight Transport's tracking system, affecting DYLT connections.

Customers may experience HTTP 500 errors with empty response bodies as the carrier's tracking system is currently unable to process requests. This issue is ongoing and is impacting requests sent through the DYLT connection.

We are actively collaborating with the carrier and will provide an update as soon as we receive more information.

Thank you for your patience and understanding.

If you have any questions, please contact support@project44.com.

Regards,
Customer Support
Jul 26, 01:31 UTC
Carrier downtime - Pitt Ohio (PITD)
Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:00 UTC
Scheduled - Dear Valued Customer,

We have identified an ongoing issue with Pitt Ohio's tracking system, affecting both PITD and POGL connections.

Customers may experience 5xx errors as the carrier's tracking system is currently temporarily unavailable and unable to process requests. This issue is ongoing and is impacting requests sent through both PITD and POGL connections.

We are actively collaborating with the carrier and will provide an update as soon as we receive more information.

Thank you for your patience and understanding.
Jul 21, 05:59 UTC

Jul 25, 2026

Parcel Tracking Service Degradation
Completed - The scheduled maintenance has been completed.
Jul 25, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 UTC
Scheduled - Dear Valued Customer,

We are currently investigating an issue impacting a subset of Parcel Tracking services.

Impact:
Tracking updates for some Parcel shipments may be delayed.
Newly created Parcel shipments may experience delays in tracking activation.

Our team is actively monitoring the situation and working to restore normal service as quickly as possible.

Once the issue is resolved, delayed tracking events will be processed and reflected accordingly.

We appreciate your patience and understanding while we work to resolve this issue.

If you have any questions, please contact support@project44.com.

Regards,
Customer Support
Jul 23, 19:50 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

FedEx Last Mile Webhook Migration: Known Issues and Status Update
Resolved - This incident has been resolved.
Jul 23, 12:26 UTC
Identified - Dear Valued Customer,

Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand.

Action Required
No action is required from customers at this time.

Known Issues-

• Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status.

• Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information.

• Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly.

• EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received.

project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period.
At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jun 17, 19:52 UTC
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