Update -
We will be undergoing scheduled maintenance during this time.
Aug 21, 2026 - 10:24 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a scheduled maintenance period for our AWN (Agentic Workflow Manager) system. During this time, your carriers may experience delays in receiving AI Agent outreaches.
Maintenance Window:
Maintenance Start: 2026-08-23 6:30 AM UTC
Maintenance End: 2026-08-23 9:30 AM UTC
We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.
If you have any questions or concerns, please feel free to contact us at support@project44.com.
Best regards,
Customer Support Team
project44
Aug 21, 2026 - 10:06 UTC
Dear valued customer,
We have been notified by OnTrac that they will be performing scheduled maintenance, which will affect SFTP and AS2 communications (manifests/eFiles and status/event files). As a result, outbound status updates may be delayed from Ontrac and tracking updates on getconvey may be delayed during this window.
Maintenance Start: August 29th, 2026, 4:00 AM UTC
Maintenance End: August 29th, 2026, 7:00 AM UTC
We will continue to monitor this maintenance window and will provide updates if there's any change in expected impact, timing, or further information from the carrier.
Regards,
Customer Support
Posted on
Aug 20, 2026 - 18:17 UTC