All Systems Operational

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NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Valued Customer,

We will be undergoing scheduled infrastructure maintenance in the Freighthub product on Friday, June 14th between 6:30-9:30 AM UTC.

It is possible that any shipments created/managed in Sandbox, across all modes, during this time period might not work properly.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Warm Regards,
Soumya Kumari
Engineer, Customer Support Operations

Posted on Jun 10, 2024 - 09:59 UTC
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled infrastructure maintenance in the Freighthub product on Thursday, Jun 13th between 6:30-9:30 AM UTC.

It is possible that any shipments created/managed in Sandbox, across all modes, during this time period might not work properly.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Warm Regards,
Soumya Kumari
Engineer, Customer Support Operations

Jun 10, 09:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled infrastructure maintenance for the EU region on June 13th. During this period, we will be upgrading the FTP server to new infrastructure. Additionally, there will be an impact on the asset data for the carriers in Prod EU that have FTP-based connections because of this upgrade. Customers may experience degraded performance of the Movement EU Platform.

Maintenance start: 13th of June 2024, 06:30 AM UTC
Maintenance end: 13th of June 2024, 07:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Swathi R
Operation's Engineer, Customer Support

Jun 12, 18:21 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled upgrade of the FTP Servers of prod NA to new infrastructure on 11th June 2024 at 6:30 AM UTC (8:30 AM CEST). During this period, customers should not have any disruption in services. Carrier data processing for North America will not be affected during this maintenance window.

Maintenance Upgrade time: 11th June , 2024, 6:30 AM UTC (8:30 AM CEST)

Maintenance End time: 11th June , 2024, 7:30 AM UTC (9:30 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Warm regards,
Naveen Kumar R
Operation's Engineer, Customer Support

Jun 11, 04:44 UTC
Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 12:15 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance on 9th June 2024 , during this period, customers may experience intermittent issues with Ocean Container Track & Trace (CTT - API & UI). Additionally, carrier data processing will be delayed during the maintenance window.

Maintenance start: 9th June , 2024, 12:15  PM UTC (2:15 PM CEST)
Maintenance end: 9th June , 2024 , 02:00 PM UTC (4 PM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Rahul Katti
Engineer, Customer Support Operations

Jun 8, 10:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 8th of June 2024, 3:00 AM UTC (5:00 AM CEST)
Maintenance end: 9th of June 2024, 3:00 AM UTC (5:00 AM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Soumya Kumari
Engineer, Customer Support Operations

Jun 6, 14:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled infrastructure maintenance for EU region on June 8th. During this period, customers may experience degraded performance of Movement Platform for all the modes except Last Mile.

Maintenance start: 8th of June, 2024, 10:00 PM UTC
Maintenance end: 8th of June, 2024, 02:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations

Jun 4, 19:31 UTC
Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 13:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled infrastructure maintenance for NA region on June 8th. During this period, customers may experience degraded performance of Movement Platform for all the modes except Last Mile.

Maintenance start: 8th of June, 2024, 01:00 PM UTC
Maintenance end: 8th of June, 2024, 05:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations

Jun 4, 19:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 06:30 UTC
Scheduled - Dear Valued Customer,

We will be conducting a scheduled upgrade of our database for the Visibility Operations Center (VOC) in the North America region on June 8th, 2024.

During the maintenance window, customers should not experience any performance degradation of the platform. However, shared links created during this time might be temporarily affected and unusable.

Maintenance start: 8th of June, 2024, 6:30 AM UTC
Maintenance end: 8th of June, 2024, 7:30 AM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Krishnakanth sreebhashyam
Operations engineer

Jun 6, 04:20 UTC
Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Resolved - This incident has been resolved.
Jun 5, 12:11 UTC
Update - We are continuing to investigate this issue.
Jun 5, 10:57 UTC
Investigating - Dear Valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 11:00 AM CEST) which may cause delays in sending events. Our partners are working on resolving this quickly.

Incident start: 05th of June 2024, 09:00 AM UTC (from 11:00 AM CEST).

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Aditya Pratap Singh
Engineer, Customer Support Operations

Jun 5, 10:52 UTC
Resolved - This incident has been resolved.
Jun 5, 10:54 UTC
Investigating - Dear Valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 08:00 AM CEST) which may cause delays in sending events. Our partners are working on resolving this quickly.

Incident start: 03rd of June 2024, 12:00 PM UTC (08:00 AM CEST).

As an Organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations

Jun 3, 19:35 UTC
Jun 4, 2024
Resolved - Dear Valued Customer,

This issue has been completely resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Krunal
Engineer, Customer Support Operations

Jun 4, 18:45 UTC
Update - We are continuing to work on a fix for this issue.
Jun 3, 16:50 UTC
Update - Dear Valued Customer,

We are facing a disruption with one of LTL carriers : Manitoulin (MANI) due to a connection authorization change by the Carrier.

We are actively working with MANI on the next steps and shall keep you posted once more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury

Jun 3, 16:48 UTC
Identified - Dear Valued Customer,

We are facing a disruption with one of LTL carriers : Manitoulin (MANI) where their LTL services are not functioning as expected due to a change implemented at their end. We are actively working with MANI on the next steps and shall keep you posted once more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury

Jun 3, 16:34 UTC
Jun 3, 2024
Completed - The scheduled maintenance has been completed.
Jun 3, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 02:30 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system (API access will be disturbed). Please expect a delay in receiving updates.

Maintenance start: 3rd of June 2024, 02:30 UTC
Maintenance end: 3rd of June 2024, 07:00 UTC

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Swathi
Engineer, Customer Support Operations

May 31, 14:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 02:30 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system .Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 3rd of June 2024, 2:30 AM UTC (4:30 AM CEST)
Maintenance end: 3rd of June 2024, 7:00 AM UTC (09:00 AM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Krishnakanth Sreebhashyam
Engineer, Customer Support Operations

Jun 1, 07:39 UTC
Resolved - This incident has been resolved.
Jun 3, 02:01 UTC
Investigating - Dear Valued Customer,

We have been informed that CMA CGM is experiencing issues with their Digital Factory (from 1:00 AM CEST) which may cause API access to be disrupted. Our partners are working on resolving this quickly.

Incident start: 2nd of June 2024, 11:00 PM UTC(1:00 AM CEST).

As an Organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar

Jun 2, 14:40 UTC
Jun 2, 2024
Completed - The scheduled maintenance has been completed.
Jun 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 08:00 UTC
Scheduled - Dear Valued Customer,

We have been informed that DSV's APIs will be offline for scheduled maintenance due to which their API services will be unavailable for a short period of time. Please expect a delay in receiving updates during this period.

Maintenance start: 2nd of June 2024, 08:00 AM GMT
Maintenance end: 2nd of June 2024, 12:00 PM GMT
We will keep you posted should there be any further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Khasim Shaik
Engineer, Customer Support Operations

May 27, 13:34 UTC
Jun 1, 2024
Completed - The scheduled maintenance has been completed.
Jun 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 05:00 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system (API access will be disrupted). Please expect a delay in receiving updates.

Maintenance start: 01st of June 2024, 00:00 CST (01st of June 2024, 07:00 CET).
Maintenance end: 01st of June 2024, 12:00 CST (01st of June 2024, 19:00 CET).

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Vyshnav Raju
Engineer, Customer Support Operations

May 30, 17:50 UTC
May 31, 2024
Completed - The scheduled maintenance has been completed.
May 31, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 12:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled maintenance for Ocean CTT on May 31st. This will include decommission/upgrade of various Ocean Container Track & Trace (CTT) components.

Customer may expect slight delay in processing carrier data during the maintenance window.

Maintenance start: 31st of May 2024, 12:30 PM UTC
Maintenance end: 31st of May 2024, 2:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sai Viswanath
Engineer, Customer Support Operations

May 30, 17:49 UTC