Identified - Dear Valued Customer,

We've been informed that the ELD provider, Omnitracs, is currently facing system delays. While the system is still operational, data processing is slower than usual, which may affect the quality and performance of shipments being tracked by Omnitracs. The provider has indicated that this issue may persist until Monday.

We will keep you informed of any updates as soon as we have more information.

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi
Operations Specialist

Feb 08, 2025 - 00:13 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Degraded Performance
LTL Carrier Operational
TL Carrier/ELD Degraded Performance
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Reports maintenance - Facilities Feb 15, 2025 12:00-18:00 UTC
Dear Valued Customer,

We received the Scheduled Maintenance Notice from Sisence Scheduled for Feb 15, 12:00 PM - 6:00 PM UTC

During this window, Sisense for Cloud Data Teams will be inaccessible and you may experience some downtime for many functionalities related to Reports for Facilities, Yard Management and Appointment Manager. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.

Maintenance start: 15th Feb 2025, 12:00 PM UTC
Maintenance end: 15th Feb 2025, 06:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Nihal Sayed
Operations Engineer,Customer Support.

Posted on Feb 13, 2025 - 09:14 UTC
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 17:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled maintenance of our infrastructure for EU region on February 12th. This maintenance is only specific for customers using Blue Yonder. During the maintenance window, we expect to have 10 minutes of downtime, which can impact tracking creation. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.

Maintenance start: 12th February 2025 5:00 PM UTC
Maintenance end: 12th February 2025 8:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Guru Varun Kotte
Operations Engineer,Customer Support.

Feb 7, 17:22 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled maintenance of our infrastructure for NA region on February 12th. This maintenance is only specific for customers using Blue Yonder. During the maintenance window, we expect to have 10 minutes of downtime, which can impact tracking creation. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.

Maintenance start: 12th February 2025 8:00 AM UTC
Maintenance end: 12th February 2025 11:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Guru Varun Kotte
Operations Engineer,Customer Support.

Feb 7, 17:23 UTC
Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - Dear Valued Customer,

The incident has been resolved.

Best Regards,
Sai Viswanath
Support Operations Specialiast

Feb 10, 16:56 UTC
Monitoring - Dear Valued Customer,

Our engineering team has deployed a fix, and the lag is gradually decreasing. We are actively monitoring the situation on our end and will keep this thread updated with further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialiast

Feb 10, 16:45 UTC
Update - Dear Valued Customer,

We would like to inform you that our engineering team is actively investigating the issue. We will provide you with updates as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialiast

Feb 10, 14:45 UTC
Investigating - Dear valued Customer,

We are experiencing a disruption at our end due to which some parcel Tracking and shipment updates might be delayed. The Impact is limited to the NA Region. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Nihal Sayed
Engineer, Customer Support Operations

Feb 10, 05:15 UTC
Feb 9, 2025
Completed - Dear Valued Customer,

We would like to inform you that the scheduled maintenance has been completed successfully.

Regards,
Sai Viswanath
Support Operations Specialist

Feb 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 15:30 UTC
Scheduled - Dear Valued customer,

We would like to inform you that we will be upgrading our platform specifically for the North American region on 9th February 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 Support by emailing support@project.com.

Maintenance start: 9th February 2025, 03:30 PM UTC
Maintenance end: 9th February 2025, 05:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Khasim
Support Operations Specialist

Feb 5, 07:16 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 17:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 08th of February 2025, 05:00 PM UTC (06:00 PM CEST)
Maintenance end: 09th of February 2025, 05:00 AM UTC (06:00 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Guru Varun Kotte
Operations Engineer, Customer Support.

Feb 7, 10:28 UTC
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 16:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 15:30 UTC
Scheduled - Dear Valued customer,

We would like to inform you that we will be upgrading our platform specifically for the Europe region on 8th February 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 Support by emailing support@project.com.

Maintenance start: 8th February 2025, 03:30 PM UTC
Maintenance end: 8th February 2025, 05:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Khasim
Support Operations Specialist

Feb 5, 07:28 UTC
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 16:33 UTC
Monitoring - Dear Valued Customer,

This is a reminder that project44 will discontinue support for TLS 1.0 and TLS 1.1 protocols effective January 31, 2025. To ensure uninterrupted service, we kindly request you to upgrade to TLS 1.2 or higher at the earliest convenience.

Steps to Take:

Upgrade to TLS 1.2 or Higher:
Confirm that your client, SDK, or tooling supports TLS 1.2 or a more recent version.

Update Environments:
Update any relevant operating systems, libraries (e.g., OpenSSL), or dependencies to enforce TLS 1.2 or higher.

Validate Configuration:
Ensure your code or API consumers are explicitly configured to support TLS 1.2+ and do not fallback to outdated protocols.

We recommend coordinating with your IT or Engineering team to implement these changes promptly.

If you have any questions or concerns, please feel free to reach out to your Customer Success Manager (CSM) or contact us at support@project44.com.

Regards,
Abhra Roy Choudhury

Jan 21, 16:47 UTC
Feb 4, 2025
Resolved - This Incident has been Resolved.
Feb 4, 12:50 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that the disruption with Root Cause Analysis (RCA) historical shipment list page has been resolved.
Our team is actively monitoring the system to ensure continued stability and optimal performance.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist

Feb 4, 11:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 08:39 UTC
Investigating - Dear Valued Customer,

We are experiencing an issue where navigating to the Root Cause Analysis (RCA) historical shipment list page temporarily freezes the Movement UI. Customers using Root Cause Analysis-FTL and Ocean may experience unresponsiveness, where actions or clicks are not registered. The only possible action at this point is to reload the page from the browser.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Khasim Shaik
Engineer, Customer Support Operations

Feb 4, 07:09 UTC
Feb 3, 2025
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue has been resolved. The Movement Public shareable links are now functioning as expected and no longer redirect users to the Movement login page.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Naveen Kumar R
Support Operations Specialist

Feb 3, 17:57 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that the issue has been successfully resolved by our Engineering Team. Movement Public shareable links are now functioning correctly and no longer direct users to the Movement login page.

Our Engineering Team will continue to monitor the situation closely, and we will provide further updates on the Status Page as additional information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Guru Varun Kotte
Operations Engineer

Feb 3, 16:55 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue where users may encounter difficulties accessing Movement shareable links, as they are being redirected to the Movement login page. This issue is impacting both the NA and EU regions.

Our engineering team is actively investigating the matter and will provide updates as soon as more information becomes available


As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Regards,
Krishnakanth Sreebhashyam
Operations Engineer

Feb 3, 16:22 UTC
Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 06:00 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 1st of February 2025, 06:00 AM UTC
Maintenance end: 1st of February 2025, 10:30 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Soumya Kumari
Support Operations Specialist

Jan 31, 11:04 UTC
Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 06:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance Start: 1st of February 2025, 06:00 AM UTC
Maintenance end: 1st of February 2025, 10:30 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Guru Varun Kotte
Support Operations Specialist

Jan 31, 10:37 UTC
Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 03:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 03:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing scheduled maintenance on Friday, January 31st, 2025. During this maintenance window, LTL shipment tracking for the NA region may be temporarily unavailable. Should you encounter any issues following the maintenance, kindly reach out to Project44 support for assistance.

Maintenance start: 31st Jan 2025, 3:30 AM UTC
Maintenance end: 31st Jan 2025, 3:50 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya
Support Operations Specialist

Jan 29, 07:42 UTC