Upcoming Change: FedEx Freight (LTL) Services Migration
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 04, 2026 - 00:00 UTC
Scheduled - Dear Valued Customer,

Effective May 4, 2026, project44 will begin migrating all FedEx Freight LTL service connections to new FedEx Freight REST endpoints. Migration will be fully completed ahead of FedEx’s June 1, 2026 deadline.

Action Required:
No action is required for most customers. If adjustments are needed to your FedEx Freight account details, a FedEx representative may reach out to you directly.

Impact:
• Services impacted: Rating, Dispatch, Cancel Dispatch, Tracking and Imaging for FedEx Freight LTL.

• project44 will handle the migration using your existing account information already in your capacity provider account page/s.

• SOAP and REST connections have been running simultaneously with select beta customers over the past 4 weeks. We expect no downtime or service interruption.

LTL Service Migration Status
RatingLive - May 5, 2026
BOL. - Pending
Dispatch. - Pending
Cancel Dispatch - Pending
Tracking Live - May 4, 2026
Imaging Live - May 4, 2026

For questions, contact support@project44.com

Regards,
Customer Support.
May 4, 2026 00:00 - Jun 2, 2026 00:00 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
99.98 % uptime
Today
Appointment Manager Operational
90 days ago
99.96 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Infrastructure Upgrade- NA region May 24, 2026 00:00-08:00 UTC

Dear Valued Customer,

We will be carrying out scheduled infrastructure upgrade to improve our systems and support increased usage. This will affect services in the North America (NA) region, including Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, and Parcel.

The maintenance is planned for May 24th, 2026, and will last approximately 8 hours:
Start: 12:00 AM UTC
End: 08:00 AM UTC

During this time, you may experience delays in notifications and occasional slower responses from our APIs.

We remain committed to providing reliable and high-quality service. If you have any questions, please contact us at support@project44.com.

Regards,
Customer Support
Posted on May 13, 2026 - 17:39 UTC
May 21, 2026
Scheduled Maintenance Notice – Legacy Ocean APIs
Completed - The scheduled maintenance has been completed.
May 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance and restarting the database for our Legacy Ocean APIs as part of ongoing system improvements. This essential activity is required to halt an active replication process impacting database performance. The maintenance will be conducted globally and is planned for May 21st, 2026. During this maintenance window, which will last for approximately 30 minutes, APIs for cttapi v1/v2 (subscription create, shipment GETs, CSV exports, push acknowledgments) will be unavailable and customers may receive errors until the database is back online. Additionally, there may be delays of up to 30 minutes on carrier updates, as the polling cycle that misses the outage will resume in the following run, causing milestones to be recorded slightly later than usual.

Maintenance Start - May 21st, 2026 09:30 UTC
Maintenance End - May 21st, 2026 10:00 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards 
Customer Support
May 21, 09:24 UTC
May 20, 2026
Scheduled Maintenance Notice – Legacy Ocean APIs
Completed - The scheduled maintenance has been completed.
May 20, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to implement important database configuration changes for improved performance on our Legacy Ocean APIs platform, affecting our global user base. This maintenance is scheduled to occur on May 20th, 2026, for approximately 2 hours. During this window, APIs (cttapi v1/v2 including subscription creation, shipment GETs, CSV exports, and push acks) will be unavailable and may return errors until the database is restored. Please be aware that customers using these legacy ocean APIs will experience temporary service interruptions, and there may be up to 2 extra hours of delay on carrier update milestones as polling cycles resume following the outage. No other modes or regions are impacted.

Maintenance Start - May 20th, 2026 03:30 UTC
Maintenance End - May 20th, 2026 05:30 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
May 19, 13:43 UTC
May 19, 2026
Movement Export (Emails) Functionality Temporarily Unavailable
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally.

Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 19, 11:23 UTC
Update - Dear Valued Customer,

We would like to provide a further update regarding the ongoing issue impacting the Movement Export (Emails) functionality. Our engineering team continues to actively investigate and work toward full remediation of the identified issue.

At this time, users may still experience delays or failures in receiving movement-related export emails and other operational email notifications. All other platform functionality continues to operate as expected.

Our teams remain fully engaged in monitoring system behavior, validating corrective actions, and working to restore the affected service as quickly and safely as possible. We will continue to provide updates as additional information becomes available and once full service restoration has been confirmed.

We sincerely apologize for the continued inconvenience and appreciate your patience and understanding while we work through this issue.

If you have any questions or require further assistance, please contact us at support@project44.
May 19, 04:47 UTC
Identified - Dear Valued Customer,

We would like to provide an update regarding the ongoing issue affecting the Movement Export (Emails) functionality. Our engineering team has identified the underlying issue and is actively working on remediation efforts to restore the service.

At this time, users may continue to experience delays or failures in receiving movement-related emails for export and other operational purposes, while all other platform functionality continues to operate as expected.

We are closely monitoring the situation and continuing to work toward full resolution. We will continue to share further updates as additional information becomes available and once the service has been fully restored. We sincerely apologize for the inconvenience caused and greatly appreciate your continued patience and understanding while we work to resolve this matter.

If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 18, 17:00 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a global issue affecting the Movement Export (Emails) functionality. As a result, users may be unable to receive movement-related emails for export and other purposes at this time.

Our team is actively investigating the issue and working to restore the service as quickly as possible. We will continue to provide updates as more information becomes available and once the service has been fully restored.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding while we work toward resolution. As an organization, we remain committed to delivering reliable and highly available services to our customers.

If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 18, 09:32 UTC
May 18, 2026
May 17, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 16th of May 2026, 03:00 AM UTC
Maintenance end: 17th of May 2026, 11:00 AM UTC

Best Regards
Customer Support
May 15, 15:29 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 15 May 2026 (23:30 UTC)
End: 17 May 2026 (07:30 UTC)

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
May 15, 21:49 UTC
May 16, 2026
May 15, 2026
May 14, 2026

No incidents reported.

May 13, 2026
Scheduled Maintenance Notification – Container Track and Trace APIs
Completed - The scheduled maintenance has been completed.
May 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance on the Container Track and Trace production database for our Ocean services. This maintenance is necessary to ensure ongoing system stability, reliability, and performance for customers globally.

The maintenance is scheduled for May 13, 2026, and is expected to take approximately 2 hours.

During the maintenance window, legacy Ocean APIs (CTT API v1/v2) may be temporarily unavailable. Customers may encounter errors while performing actions such as:

* Creating subscriptions
* Retrieving shipment information
* Exporting CSV files
* Sending push acknowledgments

These services will resume once the maintenance is completed.

Additionally, carrier updates may experience delays of up to 2 hours, as any polling cycles impacted during the maintenance period will resume during the next available interval.

Maintenance Window:

Start: May 13, 2026 – 03:30 AM UTC
End: May 13, 2026 – 05:30 AM UTC

As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or require assistance, please contact us at [support@project44.com]

Thank you for your understanding and continued support.

Best regards,
Project44 Support Team
May 12, 16:45 UTC
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 7, 16:03 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 09th of May 2026, 11:30 AM UTC
Maintenance end: 10th of May 2026, 17:00 PM UTC

Best Regards
Customer Support
May 9, 16:01 UTC
May 9, 2026
May 8, 2026
SMS Notifications Delayed for Appointment Manager and DriveView - NA Region
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue has been resolved and services are now fully restored. SMS messages are being delivered successfully, and the platform is operating normally.

We sincerely appreciate your patience and understanding while our engineering team worked with the upstream SMS service provider to address the issue.

If you continue to experience any problems, please feel free to contact our support team.

Regards,
Customer Support
May 8, 15:51 UTC
Update - Dear Valued Customer,

Our engineering team is currently working with our upstream SMS service provider and has prioritized resolution of this issue. We will continue to share updates as more information becomes available.

Thank you for your patience and understanding.

Regards,
Customer Support.
May 8, 06:30 UTC
Update - Dear Valued Customer,

Our engineering team is actively collaborating with our upstream SMS service provider and has prioritized resolution of this issue. We will continue to share updates as more information becomes available.

Thank you for your patience and understanding.

Regards,
Customer Support.
May 7, 17:49 UTC
Update - Dear Valued Customer,

We would like to provide an update regarding the ongoing SMS notification issue affecting Appointment Manager, Yard Visibility and the DriveView app in the North America region.

The required remediation steps have been completed; however, they remain under review by our upstream SMS providers’ verification teams. In parallel, the number registration process for the alternate SMS provider is also still under review.
We continue to actively track this issue and are treating it as a high priority. Our teams are exploring all possible options to expedite the review and resolution process and are closely following up with the providers.

At this time, SMS/text message notifications in the North America region remain unavailable while these processes are being finalized. All other functionalities of Appointment Manager and DriveView continue to operate normally.

We will provide further updates as soon as there is any progress or a clearer timeline for restoration.
We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.

Regards,
Customer Support
May 7, 07:32 UTC
Update - Dear Valued Customer,

We would like to provide an update regarding the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region.

Following discussions with our upstream SMS providers, the required remediation steps have been completed and are currently under expedited review by their verification teams. In parallel, backend code changes to route US-region traffic through an alternate provider have also been completed and successfully tested. The corresponding number registration process is currently under review by the provider.

At this time, SMS/text message notifications in the North America region continue to remain unavailable while these verification and registration processes are being finalized. All other functionalities of Appointment Manager and DriveView continue to operate normally.

We remain in close coordination with both providers and are actively following up to expedite resolution. We will share further updates as soon as there is any change in status or a more precise estimated timeline for restoration of SMS services.

We sincerely apologize for the inconvenience and greatly appreciate your continued patience and understanding.

Regards,
Customer Support
May 6, 22:25 UTC
Update - Dear Valued Customer,

We would like to provide an update on the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region. The issue, related to toll-free number verification by our upstream SMS provider, remains under priority review by their dedicated verification team.

Currently, SMS/text message notifications continue to be unavailable in the North America region, while all other functionalities of Appointment Manager and DriveView continues to operate normally.

We remain in close coordination with our provider and are actively monitoring progress. We will provide further updates as soon as there is any change in status or a more precise estimated time for resolution.We sincerely apologize for the inconvenience and greatly appreciate your continued patience and understanding.

Regards,
Customer Support.
May 6, 13:40 UTC
Update - Dear Valued Customer,

We would like to provide an update on the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region, which has been identified by our upstream SMS service provider as related to toll-free number verification and is currently under priority review by their dedicated verification team.

Currently, SMS/text message notifications remain unavailable in the North America region, while all other Appointment Manager and DriveView functionality continues to operate normally.

We are closely monitoring progress with our provider and will share further updates as soon as there is a change in status or a more precise estimated resolution time, and we sincerely apologize for the inconvenience while appreciating your continued patience as we work to resolve this issue as quickly as possible.

Regards,
Customer Support.
May 6, 07:15 UTC
Update - Dear Valued Customer,

We would like to provide an update on the ongoing SMS notification issue affecting Appointment Manager and the DriveView app in the North America region, which has been identified by our upstream SMS service provider as related to toll-free number verification and is currently under priority review by their dedicated verification team.

Currently, SMS/text message notifications remain unavailable in the North America region, while all other Appointment Manager and DriveView functionality continues to operate normally.

We are closely monitoring progress with our provider and will share further updates as soon as there is a change in status or a more precise estimated resolution time, and we sincerely apologize for the inconvenience while appreciating your continued patience as we work to resolve this issue as quickly as possible.

Regards,
Customer Support.
May 6, 05:34 UTC
Identified - Dear Valued Customer,

We are currently investigating an issue affecting SMS notifications across both Appointment Manager and the DriveView app in the North America region. Drivers in NA region are not receiving text messages at this time.

The issue has been traced to our upstream SMS service provider. Our engineering team is actively engaged with the provider to determine the cause and restore service as quickly as possible.

Other Appointment Manager and DriveView functionality remains available. We will share another update as soon as we have more information.

Regards,
Customer Support.
May 5, 17:06 UTC
CSS (Sailing Schedules) Unavailable
Resolved - Dear valued Customer,

We are pleased to inform you that the issue affecting the CSS (Sailing Schedules) product has been fully resolved, and the service is now available.

Our team identified the root cause of the outage and implemented the necessary fixes to restore full functionality. The incident has been resolved completely.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout the incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or continue to experience any issues, please don't hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 8, 12:14 UTC
Identified - Dear valued Customer,

We are currently experiencing a global outage affecting the CSS (Sailing Schedules) product. As a result, CSS is currently unavailable. Our team has identified the root cause of the issue and is actively working to restore service. We will provide further updates as soon as the service is back online.

We apologize for any inconvenience this may cause and appreciate your patience as we resolve the issue. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions,

please don't hesitate to contact us at support@project44.com.
May 8, 10:55 UTC
GHTrack Portal Disruption - License Expiration
Resolved - Dear Valued Customer,

The issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has been fully resolved.

All services are now operating normally, and our systems remain stable following a period of monitoring.

We appreciate your patience and understanding while we worked to restore service.

As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to support@project44.com.
May 8, 09:42 UTC
Monitoring - Dear Valued Customer,

The issue affecting access to the ghTrack portal, caused by a license expiration from our third-party service provider, has now been resolved.

Our engineering team is actively monitoring the system to ensure continued stability and performance. At this time, services are operating normally.

We will continue to keep a close watch and provide updates if any new information arises.

As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to support@project44.com.
May 8, 09:16 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a temporary issue affecting access to the ghTrack portal due to a license expiration from our third-party service provider.

Our engineering team is actively working to resolve the issue, and we are treating this as a priority. We will continue to provide updates as more information becomes available.

As always, we are committed to providing reliable and high-availability service. If you have any questions, please reach out to support@project44.com.
May 8, 08:43 UTC
May 7, 2026

Unresolved incident: Upcoming Change: FedEx Freight (LTL) Services Migration.

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