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NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
99.98 % uptime
Today
Appointment Manager Operational
90 days ago
99.96 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CMA CGM Digital Factory - Scheduled Maintenance May 2, 2026 05:00 - May 3, 2026 04:30 UTC

Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 02nd of May 2026, 05:00 AM UTC
Maintenance end: 03rd of May 2026, 04:30 AM UTC

Best Regards
Customer Support

Posted on Apr 29, 2026 - 17:47 UTC

CMA CGM Event Hub - Scheduled Maintenance May 2, 2026 05:00 - May 3, 2026 04:30 UTC

Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 02 May 2026 (05:00 UTC)
End: 03 May 2026 (04:30 UTC)

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44

Posted on Apr 29, 2026 - 17:35 UTC

Upcoming Change: FedEx Freight (LTL) Services Migration May 4, 2026 00:00 - Jun 2, 2026 00:00 UTC

Dear Valued Customer,

Effective May 4, 2026, project44 will begin migrating all FedEx Freight LTL service connections to new FedEx Freight REST endpoints. Migration will be fully completed ahead of FedEx’s June 1, 2026 deadline.

Action Required:
No action is required for most customers. If adjustments are needed to your FedEx Freight account details, a FedEx representative may reach out to you directly.

Impact:
• Services impacted: Rating, Dispatch, Cancel Dispatch, Tracking and Imaging for FedEx Freight LTL.

• project44 will handle the migration using your existing account information already in your capacity provider account page/s.

• SOAP and REST connections have been running simultaneously with select beta customers over the past 4 weeks. We expect no downtime or service interruption.


For questions, contact support@project44.com

Regards,
Customer Support.

Posted on Apr 27, 2026 - 20:23 UTC

Scheduled Database Maintenance – Container Track and Trace May 5, 2026 03:30-05:30 UTC

Dear Valued Customer,

We will be performing scheduled maintenance on the Container Track and Trace production database for our Ocean services, impacting customers globally. This maintenance is required to ensure continued system stability and performance.
The maintenance is scheduled for May 5th, 2026, and is expected to last approximately 2 hours.

During this window, APIs for legacy Ocean (CTT API v1/v2) may be unavailable. Customers may experience errors when performing actions such as creating subscriptions, retrieving shipments, exporting CSVs, or sending push acknowledgments until the maintenance is complete.
Additionally, there may be up to 2 hours of delay in carrier updates, as any polling cycles that miss the maintenance window will resume in the next available interval.

Maintenance Window:

Start: May 5th, 2026 – 03:30 AM UTC
End: May 5th, 2026 – 05:30 AM UTC


As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Posted on Apr 30, 2026 - 07:08 UTC
May 1, 2026
Resolved - Dear Valued Customer,

The issue affecting the Appointment Manager in our North America Production environment has been resolved. All services are now functioning as expected, and shipments are being processed normally.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Regards,
Customer Support

May 1, 00:32 UTC
Monitoring - Dear Valued Customer,

A fix has been implemented for the Appointment Manager partial service disruption in the North America Production environment. Our teams are actively monitoring the system to ensure continued stability, and shipments should now be processing as expected.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support

Apr 30, 22:59 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a partial service disruption affecting the Appointment Manager in our North America Production environment. Some customers may find that their shipments are not being processed as expected. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we resolve this issue.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer support.

Apr 30, 22:00 UTC
Apr 30, 2026
Resolved - Dear Valued Customer,

All services are now functioning as expected, and system stability has been fully restored.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your patience and continued trust.

Regards,
Customer Support

Apr 30, 20:09 UTC
Update - Dear Valued Customer,

The system is stable and operating as expected; however, Truckload tracking in the EU region is still in the process of recovery. We will continue to closely monitor the situation to ensure everything is functioning as expected.

Thank you for your continued patience and understanding.

Regards,
Customer Support

Apr 30, 14:15 UTC
Update - Dear Valued Customer,

The issue remains under monitoring. While most services have stabilized, Truckload tracking in the EU has not yet fully recovered. Our engineering team continues to closely monitor the situation and will provide further updates as needed.

Regards,
Customer Support

Apr 30, 08:11 UTC
Update - Dear Valued Customer,

Our engineering team continues to closely monitor the system, and stability is being observed. Tracking updates are gradually returning to normal intervals across all modes in the EU Production environment. We will continue to monitor the situation closely and share further updates as more information becomes available.

Regards,
Customer Support

Apr 30, 04:53 UTC
Update - Dear Valued Customer,

Our engineering team continues to closely monitor system stability and will share updates as additional information becomes available.

Regards,
Customer Support

Apr 29, 20:26 UTC
Monitoring - Dear Valued Customer,

Our engineering team is actively monitoring system stability and will continue to provide updates as more information becomes available.

Regards,
Customer Support

Apr 29, 13:38 UTC
Investigating - Dear valued Customer,

We are currently experiencing delays in tracking updates for all modes (Truckload, LTL, Ocean, and other tracking services) within our EU Production environment. Our team is actively working to resolve the issue, and a roll-back is in progress to restore normal update intervals. At this time, customers in the EU region may see delayed tracking information across all channels.
We appreciate your patience and understanding while we work to resolve this as quickly as possible.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Apr 29, 09:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 12:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 30th of April 2026, 12:00 PM UTC
Maintenance end: 30th of April 2026, 01:00 PM UTC

Best Regards
Customer Support

Apr 30, 11:59 UTC
Apr 29, 2026
Resolved - Dear Valued Customer,

Tforce has confirmed that their system has been restored.

Regards,
Customer Support

Apr 29, 16:20 UTC
Identified - Dear Valued Customer,

We have been notified by the carrier TForce that they are currently experiencing a system outage impacting rating services. Our team is actively monitoring the situation and we will provide further updates as soon as additional information is received from the carrier.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support

Apr 29, 15:48 UTC
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to upgrade our database infrastructure for the Air Shipment Tracking service affecting our global region. This maintenance will take place on April 28, 2026, for approximately 1 hour. During this window, customers may experience temporary disruptions or delays in the tracking of air shipments. The maintenance is necessary to ensure continued reliability and performance of our services. The maintenance window is as follows:

Maintenance Start - April 28, 2026 09:30 UTC
Maintenance End - April 28, 2026 10:30 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support

Apr 28, 06:44 UTC
Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:30 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 25th of April 2026, 09:30 AM UTC
Maintenance end: 27th of April 2026, 08:00 AM UTC

Best Regards
Customer Support

Apr 24, 17:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 25th April 2026, 09:30 UTC
End: 27th April 2026, 04:30 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44

Apr 24, 17:58 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Completed - The scheduled maintenance has been completed.
Apr 22, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 04:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance and system upgrades on our Legacy Ocean Insights APC platform across NA&EU regions. This maintenance activity involves migrating the APC database from a bare metal machine to a new VM on surfbox and consolidating AIS data sourcing to a single VDC source for both CTT and TrackOS. The affected service is Legacy Ocean Insights APC, and the maintenance will impact the Ocean mode globally. This maintenance is scheduled for April 22nd, 2026, and will last for approximately 5 hours. During this window, a brief downtime for AIS data is expected while we complete the cutover, which may cause minor delays in ocean shipment position updates and geofence events.

Maintenance Start - April 22nd, 2026 04:30 UTC
Maintenance End - April 22nd, 2026 09:30 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards
Customer Support

Apr 22, 01:30 UTC
Apr 21, 2026

No incidents reported.

Apr 20, 2026
Completed - The scheduled maintenance has been completed.
Apr 20, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 14:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 20th April 2026, 14:30 UTC (16:30 CEST)
End: 20th April 2026, 15:30 UTC (17:30 CEST)

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44

Apr 20, 10:43 UTC
Completed - The scheduled maintenance has been completed.
Apr 20, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 16:28 UTC
Scheduled - Dear Valued Customer,

We will be carrying out scheduled maintenance to improve our systems. During this time, we will be updating our internal services and restarting some background processes that support our Public APIs across both North America and Europe.

This may cause slight delays in updates being processed across services such as Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, Parcel, and Yard Management System (YMS). Last mile services will not be affected.

The maintenance is expected to last about 10 hours. Our systems will remain available, and no downtime is expected.

Start: April 19th, 2026 – 15:00 UTC
End: April 20th, 2026 – 01:00 UTC

We are committed to providing reliable and high-quality service. If you have any questions, please contact us at support@project44.com.

Regards,
Customer Support

Apr 7, 16:24 UTC
Apr 19, 2026
Apr 18, 2026
Completed - The scheduled maintenance has been completed.
Apr 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 11:28 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 18th of April 2026, 03:00 AM UTC
Maintenance end: 18th of April 2026, 11:30 AM UTC

Best Regards
Customer Support

Apr 17, 11:28 UTC
Apr 17, 2026

No incidents reported.