All Systems Operational

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NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance – Facilities Infrastructure (EU Region) Jul 4, 2025 04:30-06:30 UTC

Dear Valued Customer,

We would like to inform you of a scheduled maintenance for our Facilities infrastructure in the EU region.

Maintenance Window:
Start: July 4th, 2025 – 4:30 AM UTC
End : July 4th, 2025 – 6:30 AM UTC

During this maintenance window, customers may experience temporary downtime affecting functionalities related to:

Facilities

EU – Yard Management

EU – Appointment Manager

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support

Posted on Jul 02, 2025 - 07:38 UTC
Jul 4, 2025

No incidents reported today.

Jul 3, 2025
Completed - Dear Valued Customer,

We would like to inform you that the maintenance activity for the EU region is completed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
project44

Jul 3, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that we will be upgrading our platform specifically for the Europe region (EU) on 03rd July 2025.

During this time, our LTL service flows may experience temporary disruptions.

Maintenance start: July 03rd 2025, 06:00 AM UTC (08:00 AM CEST)
Maintenance end: July 03rd 2025, 08:00 AM UTC (10:00 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
project44

Jul 3, 05:35 UTC
Jul 2, 2025
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Customer Support

Jul 2, 17:32 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue, and there will be no further delays in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO).

The affected services are now operational, and we are closely monitoring the system's performance.

A final update will be provided once the monitoring process is complete.

Best Regards,
Customer Support

Jul 2, 16:34 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a delay in receiving the latest updates from our ocean carriers (CMA CGM, ONE, Hyundai, Evergreen, and COSCO). This issue is impacting both the North America (NA) and Europe (EU) regions. Our engineering team is actively working on a resolution.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards,
Customer Support.

Jul 2, 13:59 UTC
Jul 1, 2025
Resolved - This incident has been resolved.
Jul 1, 14:32 UTC
Investigating - Dear Valued Customer,

We've been informed that the ELD provider, Omnitracs has an issue with their Virtual Load View service, which is affecting tracking data for Roadnet Anywhere and OT1 Carriers platforms.

We will keep you informed of any updates as soon as we have more information.

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Customer Support
project44

Jul 1, 09:27 UTC
Jun 30, 2025
Completed - The scheduled maintenance has been completed.
Jun 30, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 15:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM EventHub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 28th June 2025, 15:00 PM UTC
Maintenance End: 30th June 2025, 08:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support

Jun 27, 10:19 UTC
Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.

The current planned time frame is as follows:

Maintenance start: 28th of June 2025, 03:00 AM UTC (05:00 AM CEST)
Maintenance end : 29th of June 2025, 04:00 PM UTC (06:00 PM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards
Customer Support

Jun 26, 13:07 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 13:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.

Maintenance Start: 29th June 2025, 13:00 UTC
Maintenance End: 29th June 2025, 14:00 UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Engineer, Customer Support Operations

Jun 25, 11:23 UTC
Jun 28, 2025
Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 04:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about a scheduled database infrastructure update for NA and EU Regions - (carrier data)

Maintenance Window Schedule:
Start: June 27, 2025 - 04:30 AM UTC
End: June 27, 2025 - 06:30 PM UTC


Expected Impact:

During this 2-hour window, users may experience service interruptions. Services that depend on carrier identifier lookup may return 5xx errors for a brief period (approximately 2 to 10 minutes).

We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.

Jun 23, 16:07 UTC
Jun 26, 2025
Completed - The scheduled maintenance has been completed.
Jun 26, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 23, 16:09 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about a scheduled database infrastructure update for NA and EU Regions - (carrier data)

Maintenance Window Schedule:
Start: June 26, 2025 - 04:30 AM UTC
End: June 26, 2025 - 06:30 PM UTC


Expected Impact:

During this 2-hour window, users may experience service interruptions. Services that depend on carrier identifier lookup may return 5xx errors for a brief period (approximately 2 to 10 minutes).

We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.

Jun 23, 15:38 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Completed - The scheduled maintenance has been completed.
Jun 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a infrastructure scheduled maintenance window for our location services in EU Region.

Maintenance Window – Europe Region
Start: June 22, 2025 – 10:00 AM UTC (12:00 PM CET)
End: June 22, 2025 – 10:30 AM UTC (12:30 PM CET)

Expected Impact:

During this 30-minute window, users may experience the following service interruptions or degradation:

1. Location Management will be temporarily unavailable.
2. Truckload (TL) shipment creation may experience degraded performance.
3. LTL and Parcel tracking updates may be delayed or interrupted.
4. Geocoding and reverse geocoding will be unavailable, affecting all shipment creation and updates during the window.
a)Shipments receiving pings during this time may lack custom geofence data.
b)As a result, milestones may be incorrectly marked or skipped altogether.
5. Ocean D2D shipment tracking (Location Mastering) will be impacted.
6. Unified Location Enrichment will fail temporarily for all shipment types, including ocean.

We are committed to maintaining a high level of service reliability and availability. If you have any questions or concerns, please don't hesitate to contact us at support@project44.com.

Jun 19, 12:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:01 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM EventHub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 22nd June 2025, 12:01 AM UTC
Maintenance End: 22nd June 2025, 08:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support

Jun 21, 23:22 UTC
Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 19, 09:38 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.

The current planned time frame is as follows:

Maintenance start: 21st of June 2025, 02:00 AM UTC (04:00 AM CEST)
Maintenance end : 21st of June 2025, 08:00 AM UTC (10:00 AM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards
Customer Support

Jun 19, 09:33 UTC
Jun 20, 2025
Completed - Dear Valued Customer,

We would like to inform that the scheduled infrastructure maintenance for the Ocean CTT platform is completed successfully.

At project44, we are committed to delivering reliable and high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.

Best regards,
Customer Support
project44

Jun 20, 09:20 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 20, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:47 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled infrastructure maintenance for the Ocean CTT platform.

During the maintenance window, you may experience temporary downtime when accessing the CTT platform UI and API. Please note that this would also result in delayed Shipment Tracking Updates for Ocean Shipments in Movement.

If you encounter any issues during or after the maintenance window, please reach out to project44 support.

Maintenance Window:
Start: 20th June 2025, 07:40 AM UTC (9:30 AM CEST)
End: 20th June 2025, 10:40 AM UTC (12:30 PM CEST)

At project44, we are committed to delivering reliable and high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.

Best regards,
Customer Support
project44

Jun 20, 07:46 UTC