P44 Status Page Status

LTL Services Impact

Monitoring - Dear Valued Customer,

Team has identified and deployed a fix to address the LTL Service disruption. All services are now operational; however, we continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Nikhil Dhamija
Customer Support
Dec 02, 2023 - 03:32 CET

Investigating - Dear Valued Customer,

We are experiencing issues with LTL Services i.e. Rating & Dispatch. Tracking may also be delayed. Our Engineering team is working on this with priority, and we will keep you updated.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Nikhil Dhamija
Customer Support
Dec 02, 2023 - 03:23 CET

About This Site

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NA - Movement Operational

NA - Visibility Operations Center (VOC) Operational

NA - Network Management Center (NMC) Operational

NA - Carrier VOC Operational

NA - Driveview Operational

NA - Inventory Operational

NA - Orders Operational

NA - Sandbox Operational

NA - LTL Operational

Visibility Operations Center (VOC) Operational

Dispatch API Operational

Documents API Operational

Rating API Operational

Tracking API Operational

NA - Truckload Operational

Visibility Operations Center (VOC) Operational

Network Management Center (NMC) Operational

Documents API Operational

Rating API Operational

Tendering API Operational

Tracking API Operational

Carrier VOC Operational

Analytics Operational

NA - Parcel Operational

Visibility Operations Center (VOC) Operational

Documents API Operational

Tracking API Operational

NA - Ocean Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

Clearmetal Application Operational

Clearmetal Connect Operational

Analytics Operational

Port Intel Operational

NA - Rail Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

Asset Tracking Operational

Shipment Tracking API Operational

NA - Air Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

NA - Container Track & Trace (CTT) Operational

Track & Trace Web Application (CTT) Operational

Track & Trace API Operational

Track & Trace Engine Operational

NA - Container Sailing Schedules (CSS) Operational

Sailing Schedules Web Application (CSS) Operational

Sailing Schedules API Operational

Sailing Schedules Data Delivery (FTP) Operational

Sailing Schedules Engine Operational

NA - Last Mile Operational

Data API Operational

Orders API Operational

Shipments API Operational

Case Service API Operational

Tracking Page Operational

Application Operational

Convey Website Operational

Carrier Connections (Upstream Network) Operational

Processing Operational

SFTP Operational

Data Ingestion Operational

EU - Movement Operational

EU - Visibility Operations Center (VOC) Operational

EU - Network Management Center (NMC) Operational

EU - Carrier VOC Operational

EU - Driveview Operational

EU - Inventory Operational

EU - Orders Operational

EU - Sandbox Operational

EU - LTL Operational

Visibility Operations Center (VOC) Operational

Dispatch API Operational

Documents API Operational

Rating API Operational

Tracking API Operational

EU - Parcel Operational

Visibility Operations Center (VOC) Operational

Documents API Operational

Tracking API Operational

EU - Truckload Operational

Visibility Operations Center (VOC) Operational

Network Management Center (NMC) Operational

Documents API Operational

Rating API Operational

Tendering API Operational

Tracking API Operational

Carrier VOC Operational

Analytics Operational

EU - Ocean Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

Analytics Operational

Port Intel Operational

EU - Rail Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

Asset Tracking Operational

Shipment Tracking API Operational

EU - Air Operational

Visibility Operations Center (VOC) Operational

Tracking API Operational

EU - Container Track & Trace (CTT) Operational

Track & Trace Web Application (CTT) Operational

Track & Trace API Operational

Track & Trace Engine Operational

EU - Container Sailing Schedules (CSS) Operational

Sailing Schedules Web Application (CSS) Operational

Sailing Schedules API Operational

Sailing Schedules Data Delivery (FTP) Operational

Sailing Schedules Engine Operational

EU - Last Mile Operational

Data API Operational

Orders API Operational

Shipments API Operational

Case Service API Operational

Tracking Page Operational

Application Operational

Convey Website Operational

Carrier Connections (Upstream Network) Operational

Processing Operational

SFTP Operational

Data Ingestion Operational

Upstream Network Providers Operational

LTL Carrier Operational

TL Carrier/ELD Operational

Parcel Carrier Operational

Ocean Carrier Operational

Rail Carrier Operational

Air Carrier Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Container Track & Trace (CTT) - scheduled database maintenance Nov 25, 2023 08:30-12:30 CET

Dear valued Customer,

We would like to remind you about an ongoing series of regularly scheduled maintenance of the Container Track & Trace (CTT) which is planned for each Saturday (8:30 AM - 12:30 AM CET/1:30 AM - 5:30 AM CST). The module may be temporarily less operational (up to 4 hours). No data loss will occur.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Support Elite
Posted on Nov 24, 2023 - 16:10 CET

CMA CGM Digital Factory - Scheduled Maintenance Dec 2, 2023 07:00 - Dec 3, 2023 05:00 CET

Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system (API access will be disrupted). Please expect a delay in receiving updates.

Maintenance start: 2nd of December 2023, 12:00 AM CST (2nd of December 2023, 07:00 AM CET),
Maintenance end: 2nd of December 2023, 22:00 PM CST (3rd of December 2023, 05:00 AM CET).

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Posted on Nov 28, 2023 - 17:37 CET

Past Incidents

Dec 2, 2023

Unresolved incident: LTL Services Impact.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

LTL VLTL Rating service disruption for GTJN carrier.

Resolved - This incident has been resolved.
Nov 28, 19:46 CET

Identified - Dear Valued Customer,

We are currently encountering issues with the rating for LTL & VLTL for the GTJN carrier. Our team has already initiated contact with them to address this concern, and we are actively working towards restoring the services for the rating of LTL & VLTL for the GTJN carrier.

We will continue to provide updates as more information becomes available from the carrier. Please do not hesitate to reach out to support@project44.com with any questions.

Thank you,
Samrat Rangroo
Customer Support Manager
Nov 28, 11:04 CET

Nov 27, 2023

EU FTL IAS Services - disruption

Resolved - This incident has been resolved.
Nov 27, 12:30 CET

Monitoring - Dear Valued Customer,

The IAS platform is stable now. We are continuing to monitor the situation.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Samrat Rangroo
Manager, Customer Support
Nov 27, 11:31 CET

Investigating - Dear Valued Customer,

We are experiencing a disruption with our IAS platform. FTL shipments are affected. The impact is limited to the EU environment only. 

Customers may face difficulties while trying to login to the system. We apologise for the inconvenience caused. Our engineering team is currently working on the fix. 

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Samrat Rangroo
Manager, Customer Support
Nov 27, 09:36 CET

Nov 26, 2023

CMA CGM Digital Factory - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:00 CET

Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system (API access will be disrupted). Please expect a delay in receiving updates.

Maintenance start: 24th of November 2023, 11:00 PM CST (25th of November 2023, 06:00 AM CET),
Maintenance end: 25th of November 2023, 11:00 PM CST (26th of November 2023, 06:00 AM CET).

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Nov 22, 19:08 CET

Nov 25, 2023

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

TL/LTL - Service Disruption

Resolved - This incident has been resolved.
Nov 20, 18:55 CET

Update - Dear Valued Customer,

The issue related to LTL Service has been resolved. We will keep on monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Program Manager, Customer Support
Nov 20, 13:04 CET

Update - Dear Valued Customer,

Our engineering team continues on monitoring the situation and we will provide additional updates when available. Some of the carriers using motive telematics provider may be impacted over the next 24 hours.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sanel Talic
Customer Support
Nov 18, 00:59 CET

Monitoring - Dear Valued Customer,

We have deployed a fix to address the LTL Service disruption. All services are operational; however, we will continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sanel Talic
Nov 17, 21:10 CET

Update - Dear Valued Customer,

Our engineering team continues to investigate the disruption with LTL Service. We will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Customer Support
Nov 17, 20:12 CET

Update - Dear Valued Customer,

We continue to work on the disruption with LTL Service. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Customer Support
Nov 17, 19:08 CET

Identified - Dear Valued Customer,

We are experiencing a disruption with LTL Service. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Sanel Talic
Customer Support
Nov 17, 18:02 CET

Monitoring - Dear Valued Customer,

We have deployed a fix to address the LTL Rating Service disruption. All services are operational; however, we will continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sanel Talic
Customer Support
Nov 16, 21:56 CET

Identified - Dear Valued Customer,

We have identified the issue with the LTL Rating Service disruption and Engineering is working on implementing a fix. In the meantime, you may experience errors while attempting to get rates. We will provide further updates as the fix gets implemented.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sanel Talic
Customer Support
Nov 16, 19:24 CET

Investigating - Dear Valued Customer,

We are experiencing a disruption with the LTL Rating Service. You may experience errors while attempting to get rates. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Nikhil Dhamija
Customer Support
Nov 16, 17:28 CET

Nov 19, 2023

CMA CGM Digital Factory - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 05:00 CET

Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system (API access will be disrupted). Please expect a delay in receiving updates.

Maintenance start: 18th of November 2023, 10:00 AM CST (18th of November 2023, 17:00 PM CET),
Maintenance end: 18th of November 2023, 10:00 PM CST (19th of November 2023, 05:00 AM CET).

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Nov 15, 19:00 CET

Nov 18, 2023