Monitoring - Dear Customer,

N&M Transfer (NMTF) has updated their API connections. This change affects all LTL services, including rating, dispatch, tracking, and imaging.

To avoid any disruption, please update your credentials for N&M Transfer (NMTF) as soon as possible. Project44 is in the process of migrating all service connections to the updated API with the full migration to be completed by December 2, 2025.

For instructions on how to update your credentials, please follow the instructions in the following link: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF

Note: Migration from SOAP to REST endpoints is still underway until December 2, 2025. Do not delete or change any of the previous credentials. You should only be adding a value to the New API key field to prepare for migration.

As an additional note, N&M Transfer has advised that while they will make every effort to keep the current APIs active, the existing server may become unavailable without notice. While they are working to stabilize the connection, we strongly encourage completing your credential update right away to ensure you are on the most up to date connection as the migration occurs.

Thank you for your prompt attention to this important update. If you have any questions or need assistance, please reach out to support@project44.com

Oct 29, 2025 - 11:23 UTC

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NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
99.86 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
99.86 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Under Maintenance
LTL Carrier Under Maintenance
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CMA CGM Digital Factory - Scheduled Maintenance Nov 8, 2025 03:00 - Nov 9, 2025 08:30 UTC

Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 8th of November 2025, 03:00 AM UTC(04:00 AM CET)
Maintenance end : 9th of November 2025, 08:30 AM UTC(09:30 AM CET)

Best Regards
Customer Support

Posted on Nov 07, 2025 - 11:48 UTC

Scheduled Maintenance Window – Purolator Freight Services Nov 9, 2025 00:00 - Nov 10, 2025 00:00 UTC

Dear Valued Customer,

We would like to inform you that Purolator will be performing scheduled maintenance to enhance its Freight technology platforms. During this time, Freight services will be temporarily unavailable.

Maintenance Window:
Start: November 9 at 12:00 a.m. UTC (November 8 at 7:00 p.m. (EST) )
End: November 10 at 12:00 a.m. UTC (November 9 at 7:00 p.m. (EST) )

Impact During This Period:
You will be unable to:

Track, estimate, or create Freight shipments

Request pickups for Freight shipments

Please note that Courier services will remain available during this time.

If you have any questions or concerns, please reach out to your Account Executive or contact our Customer Care team at 1-888-SHIP-123.

We appreciate your understanding and patience as we work to improve our systems and provide you with an even better service experience.

Sincerely,
Customer Support

Posted on Nov 04, 2025 - 10:34 UTC

Scheduled Maintenance- Last Mile Platform Nov 9, 2025 08:00-10:00 UTC

Dear Valued Customer,


We will be performing a scheduled maintenance of the Last Mile platform on 9th November 2025. During this period, certain services may experience temporary unavailability or delayed processing between 8:00 am and 10:00 am UTC.


Services Unavailable (up to 1-2 minutes):
* Last Mile App
* Tracking Page
* Shipment API
* Tracking API

Partially Available (with delayed processing or temporary pause):
* Register Shipment API
* UOV API
* Order API
* Shipment Event Push API

Not Affected:
* Case API
* Case Events API
* Convert API
* Data API


As part of our ongoing commitment to performance and reliability, this maintenance ensures continued stability and scalability of our systems.


If you have any questions or require further assistance, please reach out to us at support@project44.com

Best Regards,
Customer support

Posted on Nov 06, 2025 - 16:26 UTC

Scheduled Infrastructure Upgrade - NA Region Nov 9, 2025 15:00-20:00 UTC

Dear Valued Customer,

We will be undergoing messaging system upgrades for the NA region on 09 November 2025. During this period, there is no downtime anticipated but there may be minor delays in processing certain updates.

Maintenance Start: 09 November 2025, 03:00 PM UTC
Maintenance End: 09 November 2025, 08:00 PM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Posted on Nov 09, 2025 - 15:00 UTC

Scheduled Maintenance – Infrastructure Upgrade (EU Region) Nov 10, 2025 21:30-22:30 UTC

Dear Valued Customer,

We would like to inform you that we will be performing an infrastructure upgrade for the EU region on  Nov 10th , 9:30 PM UTC (Nov 10th ,03:30 PM CST) , The planned maintenance window is expected to last approximately 1 hour. During this time, certain user operations may be temporarily affected.

Impact Details

Movement Sessions: Users with active sessions may or may not experience disruption, as fallback caches are in place to minimize impact.

Basic Auth/API Users: Users who have logged in within the past 12 hours are expected to remain unaffected, as fallback caches will apply.

User Management & Tenant Switching: These services will be completely unavailable during the maintenance window.

Maintenance Schedule

Start: Nov 10th, 09:30 PM UTC | Nov 10th, 03:30 PM CST

End: Nov 10th, 10:30 PM UTC | Nov 10th , 04:30 PM CST

Our team will be closely monitoring the upgrade to ensure a smooth process. No action is required on your part.

As always, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to us at support@project44.com

Regard's
Customer Support Team

Posted on Nov 03, 2025 - 21:58 UTC

Scheduled Maintenance – Infrastructure Upgrade (NA Region) Nov 11, 2025 01:00-02:00 UTC

Dear Valued Customer,

We would like to inform you that we will be performing an infrastructure upgrade for the North America (NA) region on Nov 11th , 01:00 AM UTC (Nov 10th ,07:00 PM CST) , The planned maintenance window is expected to last approximately 1 hour. During this time, certain user operations may be temporarily affected.

Impact Details

Movement Sessions: Users with active sessions may or may not experience disruption, as fallback caches are in place to minimize impact.

Basic Auth/API Users: Users who have logged in within the past 12 hours are expected to remain unaffected, as fallback caches will apply.

User Management & Tenant Switching: These services will be completely unavailable during the maintenance window.

Maintenance Schedule

Start: 11th November 2025, 01:00 AM UTC | Nov 10th ,07:00 PM CST

End: 11th November 2025, 02:00 AM UTC | Nov 10th , 08:00 PM CST

Our team will be closely monitoring the upgrade to ensure a smooth process. No action is required on your part.

As always, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to us at support@project44.com

Regard's
Customer Support Team

Posted on Nov 03, 2025 - 21:53 UTC

Echo Global Logistics EDI & API Services Planned Maintenance Nov 23, 2025 23:00 - Nov 24, 2025 11:00 UTC

Dear Valued Customer,

We have been informed that Echo Global Logistics EDI & API Services will be performing planned system maintenance on November 23rd, 2025 – 11:00 PM UTC

Maintenance Window::

Start: Sunday, November 23rd, 2025 – 11:00 PM UTC
End: Monday, November 24th, 2025 – 11:00 AM UTC


During the maintenance window, Echo's EDI & API services will be offline. This may result in delayed processing, timeouts, or failed deliveries on your end. Loads for EDI-integrated clients will be queued and will populate after the conclusion of this maintenance.

If you have any questions or need further assistance, please don't hesitate to contact at IntegrationsTeam@echo.com

Best Regards
Customer Support

Posted on Nov 06, 2025 - 21:45 UTC
Nov 7, 2025
Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 08:00 UTC
Scheduled - Dear Valued Customer,


We will be performing a scheduled maintenance of the Last Mile platform on 7th November 2025. During this period, certain services may experience temporary unavailability or delayed processing between 8:00 am and 10:00 am UTC.


Services Unavailable (up to 5 minutes):
* Last Mile App
* Tracking Page
* Shipment API
* Tracking API

Partially Available (with delayed processing or temporary pause):
* Register Shipment API
* UOV API
* Order API
* Shipment Event Push API

Not Affected:
* Case API
* Case Events API
* Convert API
* Data API


As part of our ongoing commitment to performance and reliability, this maintenance ensures continued stability and scalability of our systems.


If you have any questions or require further assistance, please reach out to us at support@project44.com

Best Regards,
Customer support

Nov 6, 16:20 UTC
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Resolved - Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.

Best regards,
Customer Support

Nov 5, 14:17 UTC
Monitoring - Dear Valued Customer,

We experienced a temporary disruption that caused a delay in tracking updates for the Yang Ming carrier.

Our engineering team has resolved the issue, and the service is now operating as expected. We will continue to monitor the system to ensure consistent performance.

Best Regards,
Customer Support

Nov 5, 10:42 UTC
Identified - Dear Valued Customer,

Our engineering team has identified the cause of the issue, We are actively working to fix the problem and restore full data availability as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding while we work toward a resolution.

As an organization, we remain committed to delivering reliable and high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best Regards,
Customer Support

Nov 4, 16:14 UTC
Update - Dear Valued Customer,

Our engineering team is actively analyzing the issue to identify the root cause and restore full data availability as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding while we continue to work toward resolution.

As an organization, we remain committed to delivering reliable and high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best Regards,
Customer Support

Nov 3, 19:39 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a partial service disruption impacting ocean tracking data retrieval for the "Yang Ming" carrier through open connection. While customers using direct connections with "Yang Ming" carrier are unaffected.

Our team is actively working on a fix to restore full data availability.

We apologize for any inconvenience and appreciate your understanding as we work to resolve this issue.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best Regards,
Customer Support

Nov 3, 12:48 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that we will be performing a scheduled upgrade of our Flat File Upload (POV Manager) platform, November 05, 2025, from 5:30 AM to 7:30 AM UTC

During this maintenance window, you may experience temporary disruptions or delays in file processing.
Maintenance Window:
Start: November 05, 2025 — 5:30 AM UTC| 11:00 AM IST | 07:30 AM CEST
End: November 05, 2025 — 07:30 AM UTC| 1:00 PM IST | 09:30 AM CEST

We are committed to providing reliable, high-availability services to our customers. This planned activity is part of our ongoing efforts to enhance the performance and stability of our platform.

Should you have any questions or require assistance, please don't hesitate to reach out to us at support@project44.com.

Best regards,
Customer Support

Oct 31, 10:50 UTC
Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that a scheduled upgrade of our YMS platform webhook enhancements for the North American region will take place on November 4, 2025, from 4:00 PM to 6:00 PM UTC.

During this maintenance window, you may experience temporary webhook interruptions, such as delays or repeated messages. This activity will affect North America only.

Maintenance Window:
Start: November 04, 2025 — 4:00 PM UTC
End: November 04, 2025 — 6:00 PM UTC

We are committed to providing reliable, high-availability services to our customers. This planned activity is part of our ongoing efforts to enhance the performance and stability of our platform.

Should you have any questions or require assistance, please don't hesitate to reach out to us at support@project44.com.

Oct 31, 13:47 UTC
Resolved - Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.

Best regards,
Customer Support

Nov 4, 10:20 UTC
Investigating - Dear Valued Customer,

We'd like to inform you that we are currently experiencing an issue with the AI Disruption Navigator. We have not been receiving updates from our external data source provider. As a result, you may notice some missing news events within the AI Disruption Navigator.

Our team has already reached out to our data source provider and we are actively working with them to restore the connection as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.

Best regards,
Customer Support

Nov 3, 10:41 UTC
Nov 3, 2025
Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 16:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing messaging system upgrades for the NA region on 02 November 2025. During this period, there is no downtime anticipated but there may be minor delays in processing certain tracking updates.

Maintenance Start: 02 November 2025, 04:00 PM UTC
Maintenance End: 02 November 2025, 09:00 PM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support.

Oct 22, 17:37 UTC
Nov 1, 2025
Completed - The scheduled maintenance has been completed.
Nov 1, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 16:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing messaging system upgrades for the EU region on 01 November 2025. During this period, there is no downtime anticipated but there may be minor delays in processing certain tracking updates.

Maintenance Start: 01 November 2025, 04:00 PM UTC
Maintenance End: 01 November 2025, 09:00 PM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support.

Oct 22, 17:41 UTC
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
Completed - The scheduled maintenance has been completed.
Oct 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 13:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 25th of October 2025, 01:00 PM UTC(03:00 PM CEST)
Maintenance end : 26th of October 2025, 01:00 PM UTC(03:00 PM CEST)

Best Regards
Customer Support

Oct 24, 17:18 UTC
Oct 25, 2025
Oct 24, 2025
Resolved - Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected.

We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards.
Customer Support.

Oct 24, 15:49 UTC
Update - Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and the Last Mile platform is now operating as expected.

We sincerely appreciate your patience and understanding during this time, and we thank you for your continued trust in us.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards.
Customer Support.

Oct 24, 15:46 UTC
Monitoring - Dear Valued Customer,

Our engineering team has deployed a fix and our team will continue to closely monitor the platform to ensure ongoing stability and performance. We will keep you informed of any further developments, should they arise.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer Support

Oct 22, 19:53 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a partial disruption impacting our Last Mile services. Some shipments are not being indexed into the platform, resulting in users being unable to search for affected shipments within the user interface. Our team is actively investigating the issue to restore full functionality as quickly as possible.

We appreciate your patience and apologize for any inconvenience. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support.

Oct 22, 19:01 UTC