Parcel Tracking Service Degradation
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 2026 - 22:00 UTC
Scheduled - Dear Valued Customer,

We are currently investigating an issue impacting a subset of Parcel Tracking services.

Impact:
Tracking updates for some Parcel shipments may be delayed.
Newly created Parcel shipments may experience delays in tracking activation.

Our team is actively monitoring the situation and working to restore normal service as quickly as possible.

Once the issue is resolved, delayed tracking events will be processed and reflected accordingly.

We appreciate your patience and understanding while we work to resolve this issue.

If you have any questions, please contact support@project44.com.

Regards,
Customer Support
Jul 23, 2026 22:00 - Jul 25, 2026 22:00 UTC
FedEx Freight LTL Partial Outage
Update - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 - 17:14 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 23, 2026 - 17:12 UTC
In progress - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 - 17:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 23, 2026 17:10 - Aug 6, 2026 17:10 UTC
Carrier downtime - Pitt Ohio (PITD)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 2026 - 06:00 UTC
Scheduled - Dear Valued Customer,

We have identified an ongoing issue with Pitt Ohio's tracking system, affecting both PITD and POGL connections.

Customers may experience 5xx errors as the carrier's tracking system is currently temporarily unavailable and unable to process requests. This issue is ongoing and is impacting requests sent through both PITD and POGL connections.

We are actively collaborating with the carrier and will provide an update as soon as we receive more information.

Thank you for your patience and understanding.
Jul 21, 2026 06:00 - Jul 26, 2026 06:00 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Under Maintenance
LTL Carrier Under Maintenance
TL Carrier/ELD Operational
Parcel Carrier Under Maintenance
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
99.98 % uptime
Today
Appointment Manager Operational
90 days ago
99.96 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
GH Track Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 24, 2026

No incidents reported today.

Jul 23, 2026
FedEx Last Mile Webhook Migration: Known Issues and Status Update
Resolved - This incident has been resolved.
Jul 23, 12:26 UTC
Identified - Dear Valued Customer,

Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand.

Action Required
No action is required from customers at this time.

Known Issues-

• Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status.

• Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information.

• Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly.

• EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received.

project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period.
At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jun 17, 19:52 UTC
Jul 22, 2026

No incidents reported.

Jul 21, 2026
FedEx Freight LTL Partial Outage
Completed - The scheduled maintenance has been completed.
Jul 21, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 7, 23:07 UTC
Scheduled Maintenance - Last Mile Database Optimization
Completed - The scheduled maintenance has been completed.
Jul 21, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:25 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that the scheduled maintenance for Last Mile database optimization is taking longer than originally anticipated. To ensure the successful completion of the database optimization, the maintenance window has been extended by an additional 30 minutes.

Updated Maintenance Window

Maintenance Start: July 21, 2026, at 6:30 AM UTC
Revised Maintenance End: July 21, 2026, at 7:45 AM UTC

During the extended maintenance window, there may be delays in processing and pushing tracking updates. Additionally, users may encounter intermittent issues when accessing our APIs and may experience slightly longer page load times within the GetConvey UI.

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 21, 07:24 UTC
Scheduled Maintenance - Last Mile Database Optimization
Completed - The scheduled maintenance has been completed.
Jul 21, 07:01 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 21, 06:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for Last Mile database optimization, which is intended to improve the performance and reliability of our platform.

Maintenance Start: July 21, 2026, at 6:30 AM UTC
Maintenance End: July 21, 2026, at 7:00 AM UTC

While no major disruption is anticipated, There can be delays in processing and pushing the tracking updates during the maintenance window. Additionally, users may encounter intermittent issues when accessing our APIs and may experience slightly longer page load times within the GetConvey UI.

As an organization, we remain committed to providing reliable and highly available services to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 20, 13:36 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 02:30 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-07-21 02:30 AM UTC
Maintenance end: 2026-07-21 07:00 AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 20, 13:29 UTC
Jul 20, 2026

No incidents reported.

Jul 19, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-07-18 06:00 UTC
Maintenance end: 2026-07-19 04:00 UTC

Best Regards
Customer Support
Jul 17, 14:59 UTC
Jul 18, 2026
Kintetsu World Express (KWE) EDI System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 16:00 UTC
Scheduled - Dear valued Customer,

We have been informed about scheduled maintenance of the Kintetsu World Express (KWE) EDI Production environment. The environment will be unavailable during the maintenance window.

Maintenance Start: 18th July 2026, 16:00 UTC
Maintenance End: 18th July 2026, 16:15 UTC

Any transmissions that may have failed during the maintenance timeframe may need to be re-processed after the maintenance is completed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Engineer, Customer Support Operations
Jul 18, 00:11 UTC
Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Scheduled Maintenance Notice: Kafka Broker Infrastructure Upgrade – July 11, 2026
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 21:18 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 21:15 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance to our backend messaging system infrastructure on July 11, 2026. While no downtime is expected during this maintenance window, customers may experience slight increases in response times, latency, or delays in data processing across certain tracking APIs.

Maintenance Schedule:

Start: July 11, 2026, 12:30 AM UTC
End: July 11, 2026, 1:00 PM UTC

Regions Affected: Global

Affected Modes: Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, Parcel, and Yard Management System (YMS)

As part of our ongoing commitment to providing reliable, high-availability services, we are performing infrastructure maintenance to further enhance the performance, resilience, and scalability of our platform. We have completed extensive testing and validation to minimize customer impact, and no service interruption is anticipated. This notification is being shared as a precautionary measure so that you are aware of the maintenance window should you observe minor delays in processing during this time.

If you have any questions or require assistance, please contact us at [support@project44.com](mailto:support@project44.com).
Jun 29, 21:13 UTC
Jul 10, 2026

No incidents reported.

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