All Systems Operational

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Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Infrastructure Maintenance - Movement (NA region) Apr 30, 2025 12:00-13:00 UTC

Dear Valued Customer,

We would like to inform you of a scheduled infrastructure maintenance that will affect Movement platform for North America(NA) region. During the maintenance period, you may experience brief delays in Movement application performance, and authentication services may be briefly impacted.

Maintenance Start: April 30, 2025 – 12:00 PM UTC
Maintenance End: April 30, 2025 – 1:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Posted on Apr 23, 2025 - 23:36 UTC

Scheduled Infrastructure Maintenance - Movement (EU region) Apr 30, 2025 20:00-21:00 UTC

Dear Valued Customer,

We would like to inform you of a scheduled infrastructure maintenance that will affect Movement platform for Europe (EU) region. During the maintenance period, you may experience brief delays in Movement application performance, and authentication services may be briefly impacted.

Maintenance Start: April 30, 2025 - 8:00 PM UTC
Maintenance End: April 30, 2025 - 9:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Posted on Apr 23, 2025 - 23:40 UTC
Apr 24, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 03:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:.

Maintenance start: 24th of April 2025, 03:00 UTC (05:00 CEST)
Maintenance end: 24th of April 2025, 05:00 UTC (07:00 CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Engineer, Customer Support Operations
Apr 22, 19:43 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Scheduled Infrastructure Maintenance - Visibility Platform
Completed - The scheduled maintenance has been completed.
Apr 22, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 15:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled infrastructure maintenance affecting our Visibility Platform for Barge, Ocean D2D, Rail, Customs, and Terminal visibility services.

During this period, you may experience temporary delays or errors in receiving shipment updates related to the above mentioned services.

Maintenance Window:
Start: April 22, 2025 – 03:00 PM UTC (05:00 PM CEST)
End: April 22, 2025 – 04:00 PM UTC (06:00 PM CEST)

We appreciate your understanding and patience during this time. At project44, we remain committed to providing reliable and high-availability service.
If you have any questions, please feel free to contact us at support@project44.com.

Regards
Jayaraj BS
Operations Engineer, CS
Apr 17, 14:42 UTC
Apr 21, 2025
CMA CGM - Eventhub delay in sending events
Resolved - This incident has been resolved.
Apr 21, 17:00 UTC
Investigating - Dear valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service, which may cause delays in sending events. Their team is actively working to resolve the issue as quickly as possible.

Incident start: 17th of April 2025, 11:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Jayaraj
Customer Support
project44
Apr 18, 11:50 UTC
Apr 20, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:.

Maintenance start: 19th of April 2025, 05:00 AM UTC (07:00 AM CEST)
Maintenance end: 20th of April 2025, 04:00 AM UTC (06:00 AM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Krishnakanth Sreebhashyam
Engineer, Customer Support Operations
Apr 17, 09:57 UTC
Apr 19, 2025
Kintetsu World Express (KWE) EDI Downtime
Resolved - Dear Valued Customer,

As confirmed by Kintetsu World Express (KWE), the EDI downtime issue has been fully resolved. All systems are now operating as expected.

Best regards,
Support Operations Specialist
Apr 19, 00:58 UTC
Investigating - We have been informed about the production system outage of the Kintetsu World Express (KWE) EDI System. All Inbound & Outbound EDI file transmissions systems will be unavailable during this Period.

Kintetsu World Express (KWE) is actively investigating the issue and will provide an update as soon as a resolution is available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Khasim Shaik
Support Operations Specialist
Apr 16, 22:50 UTC
Apr 18, 2025
Apr 17, 2025
Partial Disruption in LTL Rating and Booking Services – NA Region
Resolved - Dear Valued Customer,

Our engineering team has implemented a permanent fix. Based on our monitoring, the issue has been fully resolved, and the system is now stable.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Jayaraj BS
Customer Support Operations
Apr 17, 14:57 UTC
Update - Dear Valued Customer,

We would like to inform you that no additional errors have been detected, and the system has remained stable . Our Engineering Team is continuing to investigate the root cause and is actively working on implementing a permanent fix to ensure long-term stability.

We will provide further updates as more information becomes available. Thank you for your continued patience and support. For any questions or concerns, please contact us at support@project44.com.

Best regards,
Nihal Sayed
Customer Support Operations
Apr 17, 00:32 UTC
Update - Dear Valued Customer,

Our team continues to actively monitor the situation to ensure ongoing service stability, which remains our top priority. At this time, we are not observing any additional errors, and the system has remained stable at this time.

We are committed to keeping you informed and will provide further updates as progress continues.

Thank you for your continued patience and understanding. If you have any questions or concerns, please don't hesitate to reach out to us at support@project44.com.

Best regards,
Nihal Sayed
Customer Support Operations
Apr 16, 22:17 UTC
Update - Dear Valued Customer,

We are currently not observing any further errors, and the system has remained stable over the last 3 hours. Our Engineering Team continues to work diligently on implementing a permanent fix to ensure long-term stability.

We will keep you informed of any significant developments and appreciate your continued patience and support.If you have any questions, please feel free to reach out to us at support@project44.com.

Regards,
Khasim Shaik
Apr 16, 19:27 UTC
Monitoring - Dear Valued Customer,

We are currently not observing any further errors, and the system remains stable at this time. Our Engineering Team continues to work diligently on implementing a permanent fix to ensure long-term stability.

We will keep you informed of any significant developments and appreciate your continued patience and support. If you have any questions, please feel free to reach out to us at support@project44.com.

Regards,
Abhra Roy Choudhury
Apr 16, 18:06 UTC
Update - Dear Valued Customer,

Our Engineering Team continues to actively monitor the situation and work toward a full resolution. Ensuring service stability remains our top priority, and we are dedicating all necessary resources to address the issue.
We remain committed to keeping you informed and will share further updates as progress continues.

Thank you for your continued patience and understanding. For any questions, please contact us at support@project44.com.

Regards,
Abhra Roy Choudhury
Apr 16, 17:10 UTC
Identified - Dear Valued Customer,

Our Engineering team has implemented a temporary fix that has helped reduce the frequency of errors to some extent. They are actively monitoring the situation and working on the next steps to ensure complete stability. We will keep you informed and provide an update as soon as more information becomes available

Regards,
Abhra Roy Choudhury
Apr 16, 16:09 UTC
Investigating - Dear Valued Customer,

Based on our active monitoring, we are observing a resurgence of increased errors impacting LTL Rating and Booking services in the NA region.

Our Engineering Team is investigating this issue as a top priority, and we will continue to provide updates as more information becomes available.

Thank you for your continued patience and understanding.

Regards,
Jayaraj BS
Customer Support Operations
Apr 16, 15:06 UTC
Monitoring - Dear Valued Customer,

We are currently still experiencing intermittent issues. Our Engineering Team is actively investigating the behavior, and we will continue to keep you updated on this thread as more information becomes available.

Thank you for your patience and understanding.

Best regards,
Jayaraj BS
Customer Support Operations
Apr 16, 14:03 UTC
Identified - Dear Valued Customer,

Our engineering team has identified the issue and is working on fixing it as a top priority. We are monitoring the situation closely and will keep you updated as soon as we have more information.

At project44, we are committed to providing reliable and high-quality service. If you have any questions, please feel free to contact us at support@project44.com.

Best regards,
Jayaraj BS
Customer Support Operations
Apr 16, 10:20 UTC
Investigating - We have been experiencing issues with our LTL Rating and Booking services within the NA region which may lead to intermittent errors.

Our engineering team has identified the issue and is actively working on a permanent resolution as a top priority. While the errors are currently under control, the team continues to closely monitor the system to prevent any recurrence.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best Regards,
Guru Varun Kotte
Support Operations Specialist
Apr 16, 08:12 UTC
Apr 16, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 15:30 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 16th of April 2025, 03:30 PM UTC (05:30 PM CEST)
Maintenance end: 16th of April 2025, 06:30 PM UTC (08:30 PM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Vyshnav Raju
Support Operation Specialist
Apr 14, 19:54 UTC
Apr 15, 2025
Delayed Shipment updates from MSC carrier
Resolved - Dear Valued Customer,

As per our monitoring, the lag has come down and this issue is now resolved.

Best Regards,
Krishnakanth Sreebhashyam
Customer Support Operations
Apr 15, 19:18 UTC
Update - Dear Valued Customer,

Our team identified high latency in updating MSC shipments during the monitoring process and has implemented the necessary changes to address the bottleneck.
Latency has begun to decrease and is expected to be fully resolved within the next few hours. We continue to actively monitor the situation and will provide a final update once resolution is confirmed.

Best Regards,
Krishnakanth Sreebhashyam
Customer Support Operations
Apr 15, 14:56 UTC
Update - Dear valued Customer,

Based on our current monitoring, we are not observing any significant issues with the MSC carrier at this time. We will continue to monitor the situation closely and keep you informed of any developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krishnakanth Sreebhashyam
Customer Support Operations
Apr 13, 17:39 UTC
Update - Our engineering team is actively collaborating with the carrier to determine the next steps, and we are closely monitoring the situation. We’ll continue to keep the status page updated with the latest information.

Best Regards,
Nihal Sayed
Customer Support Operations
Apr 13, 05:35 UTC
Monitoring - Dear Valued Customer,

Our engineering team is actively monitoring the situation on our and we will update the Status Page when we have further details from the team

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best Regards,
Nihal Sayed
Customer Support Operations
Apr 12, 00:30 UTC
Investigating - Dear valued Customer,

We are currently experiencing a disruption with the MSC carrier’s API, which may cause delays in ocean shipment updates. The impact affects the EU and NA regions. Our engineering team is investigating the issue and will provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Nihal Sayed
Customer Support Operations
Apr 11, 19:18 UTC
Delayed Shipment creation via Flat Files upload (POV Manager)
Resolved - Dear Valued Customer,

As per our monitoring the system is stable and the issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Guru Kotte
Customer Support
Apr 15, 08:34 UTC
Monitoring - Dear Valued Customer,

We’re pleased to inform you that our engineering team has resolved the issue, and the files are now being processed gradually.

We are actively monitoring the situation to ensure continued stability and will provide a final update shortly.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Support Operations Specialist
Apr 14, 16:34 UTC
Investigating - Dear Valued Customer,

We would like to inform you that some customers of NA region using flat files to create shipments may be experiencing delays in shipment creation.

Our engineering team is actively investigating the issue as a top priority, and we are working toward a swift resolution.

We will keep you informed with any updates as more information becomes available.

Thank you for your patience and understanding.

Best regards,
Vyshnav Raju
Support Operations Specialist
Apr 14, 15:58 UTC
Apr 14, 2025
Delay in Ocean Shipment Updates for North America Region
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.

Regards,
Vyshnav Raju
Customer Support
Apr 14, 13:46 UTC
Monitoring - Dear Valued Customer,

Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Jayaraj BS
Customer Support Operations
Apr 14, 08:52 UTC
Update - We are continuing to investigate this issue.
Apr 14, 07:58 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a delay in receiving the latest updates on Ocean Shipments within our platform.The Impact is for NA Region. Our engineering team has identified the issue and is working on a resolution.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards,
Jayaraj BS
Customer Support Operations
Apr 14, 07:55 UTC
Scheduled Infrastructure Maintenance - Flat File Upload (POV Manager)
Completed - The scheduled maintenance has been completed.
Apr 14, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 11:51 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled infrastructure maintenance for the flat file upload feature (POV Manager) used to create/update and send tracking information for the shipments. During this time, the ability to upload files will be temporarily unavailable.

Maintenance Window:
Start: 14th April 2025 , 5:30 AM UTC
End: 14th April 2025 , 6:30 AM UTC

As part of our commitment to providing reliable, high-availability services, we are undertaking these improvements to enhance system performance and stability. If you have any questions or require assistance, please feel free to contact us at support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist
Apr 11, 11:50 UTC
Apr 13, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 12th of April 2025, 02:00 AM UTC (04:00 AM CEST)
Maintenance end: 13th of April 2025, 06:00 PM UTC (08:00 PM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Sai Viswanath
Support Operation Specialist
Apr 11, 13:29 UTC
Apr 12, 2025
Apr 11, 2025
Apr 10, 2025

No incidents reported.

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