Degraded Performance – Movement, Analytics, and Related Reports (EU)
Monitoring - Dear Valued Customer,

The provider has reported that recovery is in progress and we are seeing improvement in all impacted features. We will continue monitoring and provide at least one more update once everything has been confirmed operational.

Regards,
Customer Support.
Oct 21, 2026 - 21:19 UTC
Update - Dear Valued Customer,

We are currently experiencing an issue affecting Mo, AI Disruption Navigator, Analytics dashboards, Data Quality reports, Root Cause Analysis, and Network Health for customers in the EU region. The issue is also delaying triggers for some Agentic Workflow Manager workflows in the EU region. This issue is the result of a third-party data platform outage.

Our team is monitoring the third-party provider's recovery. We will provide further updates here as soon as they become available.

Regards,
Customer Support.
Oct 21, 2026 - 20:24 UTC
Identified - Dear Valued Customer,

We are currently experiencing an issue affecting Mo, AI Disruption Navigator, Analytics dashboards, Data Quality reports, Root Cause Analysis, and Network Health for customers in the EU region. The issue is caused by a third-party data platform outage.

Our team is monitoring the third-party provider's recovery. We will provide further updates here as soon as they become available.

Regards,
Customer Support.
Oct 21, 2026 - 19:54 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
Tracking Notifications Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
Booking API Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
UOV API Operational
EU - Movement Degraded Performance
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Degraded Performance
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Degraded Performance
Booking API Operational
Tracking Notifications Operational
EU - Ocean Degraded Performance
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Degraded Performance
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
Tendering API Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
Shipment Creation/Update Operational
Shipment Tracking Operational
EU - Flat File Upload (POV Manager) Operational
Shipment Creation/Update Operational
Shipment Tracking Operational
YMS Operational
Appointment Manager Operational
Yard Visibility Operational
YMS External API Operational
AI Disruption Navigator Degraded Performance
GH Track Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

OnTrac Carrier Scheduled Maintenance Oct 24, 2026 19:00-22:00 UTC

Dear Valued Customer,

We would like to inform you that carrier OnTrac has informed us about a scheduled maintenance and planned outage on their infrastructure to implement network enhancements.

During this maintenance window, There will be outages to OnTrac's SFTP and AS2 communications (manifests/eFiles and status/event files). Outbound status updates may not be generated during this time, but the missed events will be included in the first file generated after their outage. Due to this the tracking updates on the Ecommerce Logistics platform might be delayed.

Maintenance Start: October 24, 2026, 07:00 AM UTC
Maintenance End: October 24, 2026, 10:00 AM UTC

We will continue to monitor this maintenance window closely and will share updates promptly if there are any changes to the expected impact, timing, or additional information from the carrier.

Thank you for your patience and understanding.

Regards
Customer Support
Posted on Oct 13, 2026 - 19:53 UTC

CTT Ocean Services Database Maintenance Oct 25, 2026 06:30-09:00 UTC

Dear Valued Customer,

We would like to inform you of scheduled maintenance for our CTT platform and related ocean services. As part of our ongoing commitment to maintaining reliable and resilient services, we will be upgrading the underlying database infrastructure with the aim of improving reliability and recovery capabilities.

During the maintenance window, customers will experience a complete outage of the CTT platform. Shipment tracking and related ocean services will be unavailable for up to 2.5 hours.

Maintenance Schedule:

Maintenance Start: October 25, 2026, at 06:30AM UTC
Maintenance End: October 25, 2026, at 09:00AM UTC

Customers are advised to plan accordingly and avoid performing critical operations during the maintenance window.

If you have any questions or experience any issues after the maintenance window, please contact us at support@project44.com.

Best regards,
Customer Support
Posted on Oct 21, 2026 - 08:42 UTC

Ocean Insights API – Cloudflare Infrastructure Upgrade Nov 17, 2026 06:30-07:00 UTC

Dear Valued Customer,

We would like to inform you of scheduled maintenance to our Ocean Insights API endpoints on November 17, 2026. This maintenance involves moving the following endpoints behind Cloudflare:
capi.ocean-insights.com
capi2.ocean-insights.com
As part of this change, the IP addresses associated with these hostnames will change, while the hostnames and SSL certificates will remain the same.

Maintenance Schedule:

Maintenance Start: November 17, 2026, at 6:30 AM UTC
Maintenance End: November 17, 2026, at 7:00 AM UTC

Customers accessing the APIs using the hostnames listed above will not be affected, and no action is required.

However, customers who have configured IP-based allowlisting in their firewalls or outbound traffic rules should update their configurations to use the hostnames before the maintenance window. Failure to do so may result in API connectivity issues.

As part of our ongoing commitment to maintaining reliable and secure services, we are carrying out this infrastructure upgrade. We appreciate your cooperation and understanding.
If you have any questions or require assistance, please contact us at support@project44.com.

Best regards,
Customer Support
Posted on Oct 21, 2026 - 05:09 UTC

Oct 21, 2026

Unresolved incident: Degraded Performance – Movement, Analytics, and Related Reports (EU).

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Movement Platform and API Outage - Global
Resolved - Dear valued customer,

We would like to inform you that the issue affecting the Movement platform has been resolved. Our engineering team has fixed the issue, and all services are now fully operational.

Regards,
Customer Support
Oct 19, 16:59 UTC
Monitoring - Dear valued customer,

Our engineering team has resolved the issue, and all services are now fully operational. We will continue to monitor the platform closely to ensure continued stability.

Thank you for your patience.

Regards,
Customer Support
Oct 19, 16:29 UTC
Identified - Dear Valued Customer,

Our engineering team has identified the cause and is actively working on a resolution. We will provide further updates here as they become available.

Regards,
Customer Support.
Oct 19, 16:11 UTC
Investigating - Dear Valued Customer,

We are currently experiencing an issue affecting the Movement platform, impacting global users and project44 APIs are currently unavailable.

Our engineering team is actively working on fixing the issue, and we will provide further updates here as soon as they become available.

Regards,
Customer Support.
Oct 19, 16:09 UTC

Oct 18, 2026

CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:

Maintenance Start: 2026-10-17 07:30 UTC
Maintenance End: 2026-10-18 19:30 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com.

Best regards,
Customer Support Team
project44
Oct 16, 15:59 UTC

Oct 17, 2026

Oct 16, 2026

CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:

Maintenance Start: 2026-10-15 18:00 UTC
Maintenance End: 2026-10-16 00:00 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com.

Best regards,
Customer Support Team
project44
Oct 13, 17:37 UTC

Oct 15, 2026

Oct 14, 2026

Delayed LTL Tracking Updates – NA Production
Resolved - Dear Valued Customer,

We would like to inform you that the delays in tracking updates for LTL shipments within our NA Production environment have now been resolved. All services are fully functional, and tracking updates are reflecting as expected.

We appreciate your patience and understanding while we worked to resolve this issue.

As an organization, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Best regards,
Customer Support
Oct 14, 12:50 UTC
Investigating - Dear Valued Customer,

We are currently experiencing delays in tracking updates for LTL shipments within our NA Production environment. Our team is actively investigating and working to resolve the issue. At this time, customers in the NA region may see delayed tracking information.

We appreciate your patience and understanding while we work to resolve this as quickly as possible.

As an organization, we remain committed to providing reliable, high-availability service to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best regards,
Customer Support
Oct 13, 16:13 UTC

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

CTT Ocean Services Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 05:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance for our CTT platform and related ocean services. As part of our ongoing commitment to maintaining reliable and resilient services, we will be upgrading the underlying database infrastructure with the aim of improving reliability and recovery capabilities.

During the maintenance window, customers will experience a complete outage of the CTT platform. Shipment tracking and related ocean services will be unavailable for up to 2.5 hours.

Maintenance Schedule:
Maintenance Start: October 11, 2026, at 5:30 AM UTC
Maintenance End: October 11, 2026, at 8:00 AM UTC

We kindly request that you plan accordingly and avoid performing any critical operations during the maintenance window.

If you have any questions or experience any issues after the maintenance window, please contact us at support@project44.com.

Best regards,
Customer Support
Oct 6, 09:50 UTC

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Carrier Estes - Rating API outage
Completed - The scheduled maintenance has been completed.
Oct 7, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:21 UTC
Scheduled - Dear Valued Customer,

Carrier Estes has informed us that they are currently experiencing an issue with Rating via Quote Application on Estes along with the Rate APIs.

As a result, Rating requests with Estes are currently failing. We are in close communication with the carrier and will provide an update here as soon as we have more information.

Regards,
Customer Support.
Oct 7, 20:20 UTC
Carrier Estes - Rating API outage
Completed - The scheduled maintenance has been completed.
Oct 7, 20:15 UTC
In progress - Dear Valued Customer,

Carrier Estes has informed us that they are currently experiencing an issue with Rating via Quote Application on My Estes along with the Rate APIs.

As a result, Rating requests with Estes are currently failing. We are in close communication with the carrier and will provide an update here as soon as we have more information.

Regards,
Customer Support.
Oct 7, 17:01 UTC
Scheduled - Dear Valued Customer,

Carrier Estes has informed us that they are currently experiencing an issue with Rating via Quote Application on Estes along with the Rate APIs.

As a result, Rating requests with Estes are currently failing. We are in close communication with the carrier and will provide an update here as soon as we have more information.

Regards,
Customer Support.
Oct 7, 17:00 UTC
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