FedEx Freight LTL Partial Outage
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 23:10 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a partial outage on FedEx Freight LTL services that are impacting p44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent failures. Affected API requests may return a 503 Service Unavailable error from FedEx, indicating that their service is temporarily unavailable.

FedEx's team is actively diagnosing and monitoring the situation and p44 is in communication with FedEx as they work toward resolving the issue.

We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.
Jul 7, 2026 23:10 - Jul 21, 2026 17:10 UTC
FedEx Last Mile Webhook Migration: Known Issues and Status Update
Identified - Dear Valued Customer,

Following the recent FedEx-mandated migration to webhook-based event delivery, project44 has identified several issues affecting a subset of Last Mile shipments. We are proactively sharing this to ensure full visibility into what we are tracking and where things stand.

Action Required
No action is required from customers at this time.

Known Issues-

• Missing Tracking Events — Some shipments are not receiving events after being subscribed to the webhook, causing them to appear stuck in a Scheduled or In Transit status.

• Missing Event Location and/or UTC Offset — On some shipments, events are being received without location and/or UTC offset data. This is most commonly seen on the Delivered event and can impact delivery timestamp accuracy and downstream reporting or workflows that rely on this information.

• Status Mapping Corrections — The webhook is introducing new exception codes that are not yet mapped in our system, causing some shipment exceptions to surface as standard In Transit events rather than being flagged correctly.

• EDD Updating After Delivered Status — In a small number of cases, Estimated Delivery Dates (EDD) are updating after a Delivered event has already been received.

project44 is actively working with FedEx technical support and our internal engineering team to investigate and resolve each of these items. We will provide updates as there are meaningful developments to share. We appreciate your understanding and patience during this period.
At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jun 17, 2026 - 19:52 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Degraded Performance
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Degraded Performance
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Under Maintenance
LTL Carrier Under Maintenance
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
99.98 % uptime
Today
Appointment Manager Operational
90 days ago
99.96 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
GH Track Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Notice: Kafka Broker Infrastructure Upgrade – July 11, 2026 Jul 11, 2026 00:30-13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 21:18 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 21:15 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance to our backend messaging system infrastructure on July 11, 2026. While no downtime is expected during this maintenance window, customers may experience slight increases in response times, latency, or delays in data processing across certain tracking APIs.

Maintenance Schedule:

Start: July 11, 2026, 12:30 AM UTC
End: July 11, 2026, 1:00 PM UTC

Regions Affected: Global

Affected Modes: Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, Parcel, and Yard Management System (YMS)

As part of our ongoing commitment to providing reliable, high-availability services, we are performing infrastructure maintenance to further enhance the performance, resilience, and scalability of our platform. We have completed extensive testing and validation to minimize customer impact, and no service interruption is anticipated. This notification is being shared as a precautionary measure so that you are aware of the maintenance window should you observe minor delays in processing during this time.

If you have any questions or require assistance, please contact us at [support@project44.com](mailto:support@project44.com).
Jun 29, 2026 - 21:13 UTC
Jul 9, 2026
Partial Service Disruption – Movement Login Issues (Some Customers)
Resolved - Dear Valued Customer,

The issue affecting Movement login in the NA Production environment has been resolved.

Our investigation determined that the issue impacted some customers using specific internet service providers (ISPs). We have confirmed that affected users are now able to successfully log in to Movement, and service has been restored.

We apologize for the inconvenience and appreciate your patience throughout this incident.

If you continue to experience login issues, please contact **[support@project44.com](mailto:support@project44.com)**.

Best Regards,
Customer Support Team
Jul 9, 15:22 UTC
Identified - Dear Valued Customer,

We are continuing to investigate an issue affecting Movement in the NA Production environment.

Based on our investigation, we have narrowed the issue to customers using Spectrum and Xfinity as their internet service provider (ISP), who may be unable to log in to Movement. We are actively working with Spectrum and Xfinity to help resolve the issue as quickly as possible.

We apologize for the inconvenience and appreciate your patience as we work toward a resolution.

If you have any questions, please contact support@project44.com.

Best Regards,
Customer Support Team
Jul 8, 20:01 UTC
Investigating - Dear Valued Customer,

We are currently investigating an issue affecting Movement in the NA Production environment.

Some customers using specific internet service providers (ISPs) may be unable to log in to Movement. Our engineering team is actively investigating the issue and working to identify the root cause.

We apologize for the inconvenience and appreciate your patience as we work to restore normal service.

If you have any questions, please contact support@project44.com.

Best Regards,
Customer Support Team
Jul 8, 18:12 UTC
Jul 8, 2026
Sailing Schedules CSS database maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 12:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that the scheduled maintenance on our Sailing Schedules CSS service is taking longer than originally anticipated. To ensure the successful completion of the remaining database optimization activities, an additional maintenance window has been scheduled.

Maintenance Schedule:
Start: July 8, 2026, 12:00 PM UTC
End: July 8, 2026, 13:00 PM UTC

During this maintenance window, some CSS APIs may experience higher latency during the maintenance window. No other impact is expected, and all services will return to normal performance once the maintenance is complete.

This maintenance is expected to have no meaningful customer impact. However, we are providing this notification for informational purposes should any unexpected latency occur during the maintenance window.

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jul 7, 09:34 UTC
Jul 7, 2026
FedEx Freight Outage - LTL Partial Service
Completed - The scheduled maintenance has been completed.
Jul 7, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 19:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a partial service outage affecting FedEx Freight LTL services, which is impacting project44 customers.

Customers using project44 for FedEx Freight LTL Rating or Dispatch may experience intermittent request failures. Impacted API requests may return a 503 Service Unavailable response from FedEx, indicating that the service is temporarily unavailable.

FedEx is actively investigating and monitoring the issue, and project44 is in communication with their team as they work toward a resolution. At this time, FedEx has not provided an estimated time for resolution (ETR).

We will continue to share updates as additional information becomes available.

Thank you for your patience and understanding.

Regards,
Customer support.
Jun 25, 19:28 UTC
CMA CGM Eventhub- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 14:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 2026-07-07 13:00 UTC
End: 2026-07-07 14:15 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jul 7, 12:52 UTC
Jul 6, 2026
Sailing Schedules CSS database maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance to our Sailing Schedules CSS service that will impact our Global production environment on July 6, 2026. While no customer impact is expected during this maintenance window, customers may experience temporarily higher latency on CSS APIs.

Maintenance Schedule:
Start: July 6, 2026, 10:30 AM UTC
End: July 6, 2026, 1:30 PM UTC

As part of our ongoing commitment to delivering reliable, high-performance services, we are performing database optimizations on the Sailing Schedules CSS database to improve overall performance. Some CSS APIs may experience higher latency during the maintenance window. No other impact is expected, and all services will return to normal performance once the maintenance is complete.

This maintenance is expected to have no meaningful customer impact. However, we are providing this notification for informational purposes should any unexpected latency occur during the maintenance window.

Affected Region: Global

Affected Transportation Modes: Ocean

If you have any questions or require assistance, please contact us at support@project44.com.
Jul 3, 18:12 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-07-04 04:00 UTC
Maintenance end: 2026-07-04 21:00 UTC

Best Regards
Customer Support
Jul 3, 14:51 UTC
Jul 3, 2026
Scheduled maintenance to improve POVM database performance.
Completed - The scheduled maintenance has been completed.
Jul 3, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of scheduled maintenance to our POVM service that will impact our Global production environment on July 3, 2026. While no customer impact is expected during this maintenance window, customers may experience brief delays in file processing across supported transportation modes.

Maintenance Schedule:
Start: July 3, 2026, 5:30 AM UTC
End: July 3, 2026, 7:30 AM UTC

As part of our ongoing commitment to delivering reliable, high-performance services, we are performing maintenance to add a new index to the POVM transaction log database, improving overall database performance and efficiency. Since this work involves database table updates, file processing may be temporarily delayed during the maintenance window. No files will be lost, and all processing will resume automatically once the maintenance is complete.
This maintenance is expected to have no customer impact. However, we are providing this notification for informational purposes should any unexpected processing delays occur during the maintenance window.

Affected Region: Global

Affected Transportation Modes: Truckload (TL), Less-than-Truckload (LTL), Air, Ocean, and Parcel

If you have any questions or require assistance, please contact us at support@project44.com.
Jul 2, 14:31 UTC
Jul 2, 2026
Temporary Service Disruption – YMS Driver Text Messaging
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue affecting the Driver Text Messaging functionality has been fully resolved, and the service is now operating normally.

Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to send and receive driver text messages as expected without any further disruption.

We sincerely apologize for any inconvenience this may have caused and greatly appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.

Best Regards,
Customer Support Team
Jul 2, 03:51 UTC
Monitoring - Dear Valued Customer,

Our Engineering team has implemented a fix for the Driver Text Messaging issue. The functionality is now operating normally, and we are actively monitoring the system to ensure continued stability.

Regards,
Customer Support Team
Jul 1, 12:28 UTC
Investigating - Dear Valued Customer,

We are currently experiencing an issue affecting Driver Text Messaging in Yard Management (YMS).

Customers may experience delays or failures in outbound SMS notifications to drivers. As a result, driver text messages may remain in a pending state and not be delivered.

Current Status: Our engineering team is actively investigating the issue and working to restore the service as quickly as possible.

We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.

If you have any questions, please contact support@project44.com.

Best Regards,
Customer Support Team
Jun 30, 19:53 UTC
Jul 1, 2026
Jun 30, 2026
NMC Platform Infrastructure Upgrade – Europe
Completed - The scheduled maintenance has been completed.
Jun 30, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that, following today's scheduled maintenance on our Network Management Center (NMC) platform in the Europe region, some additional infrastructure updates remain to be completed. To ensure the successful completion of these updates, we have scheduled an additional maintenance window for tomorrow.

The maintenance window is scheduled for approximately 1 hour.
No customer impact or downtime is expected during this maintenance period, and the Network Management Center (NMC) platform will remain available throughout the maintenance.

Maintenance Window:

Maintenance Start: June 30, 2026, 02:30 AM UTC
Maintenance End: June 30, 2026, 03:30 AM UTC

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jun 29, 11:02 UTC
Jun 29, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 29th of June 2026, 17:00 UTC
Maintenance end: 29th of June 2026, 22:00 UTC

Best Regards
Customer Support
Jun 29, 18:57 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:05 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 29 June 2026 17:00 UTC
End: 29 June 2026 22:00 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jun 29, 19:01 UTC
Movement NMC Europe -Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 01:00 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance on our Network Management Center(NMC) platform in the Europe region. As part of this maintenance, we will be upgrading our platform infrastructure to improve performance, security, and overall reliability.

The maintenance window is scheduled for approximately 5 hours.
No customer impact or downtime is expected during this period, and the Network Management Center(NMC) platform will remain available throughout the maintenance.

Maintenance Window:

Maintenance Start: June 29, 2026, 01:00 UTC
Maintenance End: June 29, 2026, 06:00 UTC

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jun 26, 06:54 UTC
Jun 28, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 04:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 27th of June 2026, 04:00 AM UTC
Maintenance end: 28th of June 2026, 04:00 AM UTC

Best Regards
Customer Support
Jun 26, 09:55 UTC
Jun 27, 2026
Jun 26, 2026

No incidents reported.

Jun 25, 2026
Carrier downtime - Pitt Ohio (PITD)
Completed - Dear Valued Customer,

The issue affecting Pitt Ohio carrier integrations, which resulted in HTTP 503 – Service Unavailable responses, has been resolved. The carrier has confirmed that their website and API services have been fully restored, and normal operations have resumed.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Jun 25, 22:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:15 UTC
Scheduled - Dear Valued Customer,

We have identified an issue related to 5xx errors originating from the carrier Pitt Ohio.

The requests are returning an HTTP 503 – Service Unavailable response, which indicates that the downstream service (PITD Tracking) is temporarily unavailable and is unable to process requests at this time.

We are collaborating with the carrier We will provide an update as soon as we receive more information from them.

Thank you for your patience and understanding.

Regards,
Customer Support.
Jun 25, 20:00 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 25 June 2026 17:00PM UTC
End: 25 June 2026 21:00PM UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Jun 25, 16:09 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:01 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 25th of June 2026, 17:00 PM UTC
Maintenance end: 25th of June 2026, 21:00 PM UTC

Best Regards
Customer Support
Jun 24, 16:37 UTC
Start Tracking Not Working in the Drive View App
Resolved - Dear Valued Customer,

The issue affecting the DriveView App in the North America and Europe production environments has been resolved.

Our team has implemented the necessary fixes, and the service has been fully restored. Drivers should now be able to successfully start tracking for shipments, and shipment tracking initiation is functioning as expected.

We sincerely appreciate your patience and understanding while we worked to resolve this issue. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you continue to experience any issues or have any questions, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
Jun 25, 17:45 UTC
Update - We are continuing to investigate this issue.
Jun 25, 17:20 UTC
Investigating - Dear Valued Customer,

We are currently investigating an issue affecting the Driveview App in the North America and Europe production environment, which is preventing drivers from starting tracking for shipments.

The service is partially affected, and we are working to identify the root cause and restore full functionality as quickly as possible. At this time, shipment tracking initiation may be unavailable for some users.

We appreciate your patience as we resolve this issue. As an organization, we are committed to providing reliable, high-availability services to our customers.

If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
Jun 25, 17:19 UTC
Movement NMC - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 07:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that the scheduled maintenance on our Network Management Center (NMC) platform in the North America region is taking longer than originally anticipated. To ensure the successful completion of the infrastructure upgrade, the maintenance window has been extended by an additional hour.

No customer impact or downtime is expected during this period, and the Network Management Center (NMC) platform will remain available throughout the maintenance.

Updated Maintenance Window

Maintenance Start: June 25, 2026, 7:30 AM UTC
Revised Maintenance End: June 25, 2026, 9:30 AM UTC

As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jun 25, 06:51 UTC
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