CMA CGM Digital Factory - Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 2024 - 03:00 UTC
Scheduled - Dear valued Customer,

We have obtained an updated range of the scheduled maintenance of the CMA CGM carrier's system (during which API access can be disrupted). Currently, the planned time span looks as follows:

Maintenance start: 27th July 2024, 3:00 AM UTC (05:00 AM CEST).
Maintenance end: 27th July 2024, 8:00 AM UTC (10:00 AM CEST).

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Krishnakanth sreebhashyam
Engineer, Customer Support Operations
Jul 27, 2024 03:00-08:00 UTC

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Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Upstream Network Providers Under Maintenance
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Under Maintenance
Rail Carrier Operational
Air Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

Unresolved incident: CMA CGM Digital Factory - Scheduled Maintenance.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
CMA CGM - Eventhub delay in sending events
Resolved - This incident has been resolved.
Jul 25, 12:35 UTC
Investigating - Dear Valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 11:00 AM CEST) which may cause delays in sending events. Our partners are working on resolving this quickly.

Incident start: 25th of July 2024, 06:30 AM UTC (2024-07-25 08:30 AM CEST).

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Naveen Kumar R
Engineer, Customer Support Operations
Jul 25, 07:16 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024
Schedule Maintenance for YMS - (NA and EU )
Completed - The scheduled maintenance has been completed.
Jul 23, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:30 UTC
Scheduled - Dear Valued Customer,

We have scheduled maintenance for the YMS (Yard Visibility UI and API) on July 23rd, 2024. During this time, there may be a brief period of downtime when the URL will not be accessible.

Maintenance start: 23rd of July 2024, 7:30 AM UTC
Maintenance end: 23rd of July 2024, 8:30 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Krishnakanth sreebhashyam
Engineer, Customer Support Operations
Jul 12, 08:20 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 03:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 21st of July 2024, 03:00 AM UTC (05:00 AM CEST)
Maintenance end: 21st of July 2024, 7:30 AM UTC (09:30 AM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards, Khasim Shaik Engineer, Customer Support Operations
Jul 18, 12:00 UTC
Jul 20, 2024
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 03:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM carrier's system. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 20th of July 2024, 3:00 AM UTC (5:00 AM CEST)
Maintenance end: 20th of July 2024, 12:00 PM UTC (14:00 PM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Soumya Kumari
Engineer, Customer Support Operations
Jul 18, 10:07 UTC
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
TForce Rating and Booking Disruption
Resolved - Dear Valued Customer,

As per the latest update, TForce (TFIN) team has confirmed that the LTL rating and booking services are now functional.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Vyshnav Raju
Engineer, Customer Support Operations
Jul 17, 18:37 UTC
Update - Dear Valued Customer,

As per the latest update from TForce team, they have fixed a part of the problem but are still monitoring the behaviour and taking the necessary steps for complete resolution on high priority. We shall keep you posted as soon as new information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations
Jul 17, 13:26 UTC
Identified - Dear Valued Customer,

TForce (TFIN) team is still working on this issue on priority and our team is actively following with them. We shall keep you posted as soon as new information becomes available.

Best regards,
Aditya Pratap Singh
Engineer, Customer Support Operations
Jul 16, 10:52 UTC
Investigating - Dear Valued Customer,

TForce (TFIN) is facing a downtime with their LTL booking and rating services. Our team is actively following with them and shall keep you posted as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations
Jul 15, 16:01 UTC
Jul 16, 2024
Scheduled Maintenance for VOC
Completed - The scheduled maintenance has been completed.
Jul 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 15:00 UTC
Scheduled - Dear Valued Customer,

We will be under going schedule a maintenance activity for VOC on July 16th.
During this time users might face with a temporary slowdown of search-related functions and a brief delay in updating search data.

Maintenance start: 16th of July 2024, 3:00 PM UTC
Maintenance end. : 16th of July 2024, 5:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Thanks & Regards
Khasim Shaik
Engineer, Customer Support Operations
Jul 12, 12:29 UTC
Jul 15, 2024
Jul 14, 2024
Scheduled Maintenance for Last Mile
Completed - The scheduled maintenance has been completed.
Jul 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 13:00 UTC
Scheduled - Dear Valued Customer,

We have scheduled maintenance for the Last Mile on July 14, 2024. During this time, there may be delays in processing incoming shipment data and updating existing shipment data. However, there will be no data loss, and the end consumer (tracking page) and the Last Mile user interface will not be affected.

Maintenance start: 14th of July 2024, 1:00 PM UTC
Maintenance end: 14th of July 2024, 2:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Engineer, Customer Support Operations
Jul 11, 18:24 UTC
Jul 13, 2024

No incidents reported.

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