Carrier tracking update delayed
Update - Dear Valued Customer,

We are continuing to actively investigate the issue affecting carrier tracking updates for Ocean shipments due to an issue with a third-party provider. As a result, some shipments may continue to experience delays in receiving new tracking events.

Our Engineering team is actively working with the relevant teams to investigate the issue and restore normal service. We are closely monitoring the situation and will provide further updates as more information becomes available.

We appreciate your patience and understanding while we work through this issue. As an organization, we remain committed to providing reliable and high-availability services to our customers.

If you have any questions or require further assistance, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 15, 2026 - 17:33 UTC
Identified - Dear Valued Customer,

We are currently experiencing a service disruption affecting carrier tracking updates for Ocean shipments due to an issue with a third-party provider. As a result, some shipments may experience delays in receiving new tracking events.

Our Engineering team is actively working to resolve the issue and and normal service will resume shortly

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Customer Support
Sep 15, 2026 - 10:03 UTC
AI Disruption Navigator Experiencing Partial Impact
Identified - Dear Valued Customer,

We would like to inform you that the issue affecting the AI Disruption Navigator has been identified, and our team is actively working with our partners to implement a resolution.

We apologize for any inconvenience this may have caused and sincerely appreciate your patience as we work to resolve this promptly.

We will continue to keep you updated as progress is made.

Regards,
Customer Support
Sep 10, 2026 - 22:09 UTC
Investigating - Dear Valued Customer,

We are currently experiencing an issue with the AI Disruption Navigator in NA Production, resulting in customers being unable to read more about disruption events.

This has been classified as an incident. Our engineering team is actively investigating and treating this as a priority.

We will continue to provide updates here as they become available.

Regards,
Customer Support
Sep 10, 2026 - 18:26 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
Tracking Notifications Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Degraded Performance
Visibility Operations Center (VOC) Operational
Tracking API Degraded Performance
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
Booking API Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
UOV API Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
Tracking Notifications Operational
EU - Ocean Degraded Performance
Visibility Operations Center (VOC) Operational
Tracking API Degraded Performance
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
Tendering API Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
Shipment Creation/Update Operational
Shipment Tracking Operational
EU - Flat File Upload (POV Manager) Operational
Shipment Creation/Update Operational
Shipment Tracking Operational
YMS Operational
Appointment Manager Operational
Yard Visibility Operational
YMS External API Operational
AI Disruption Navigator Degraded Performance
GH Track Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Last Mile: Platform Update Delays – Global
Resolved - Dear Valued Customer,

Our internal systems experienced partial unavailability, which resulted in errors or delays when accessing Last Mile APIs/platform, causing delays in tracking updates reflecting in the platform for some Last Mile shipments.

We are pleased to confirm that this issue has been resolved and full service has been restored. Tracking updates are now reflecting normally on the platform.

As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 15, 22:17 UTC
Identified - Dear Valued Customer,

We are currently investigating an issue impacting Last Mile tracking across our Global environment. Our internal systems are currently partially unavailable, which may result in errors or delays when accessing Last Mile APIs/platform. As a result, customers may experience delays in seeing new tracking updates reflected in the platform for some Last Mile shipments.

Our team is actively investigating the issue and working toward a resolution to restore full service and timely tracking updates as quickly as possible. We will continue to closely monitor the situation and provide further updates as progress is made.

As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 15, 22:05 UTC
TrackOS: Shipment Tracking Delays – North America Production
Resolved - Dear Valued Customer,

The issue impacting Ocean and Truckload tracking in the North America Production environment has been resolved, and tracking updates are now processing as expected.

As an organization, we remain committed to delivering reliable, high-availability services to all our customers. Should you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Best Regards,
Customer Support
Sep 15, 12:35 UTC
Identified - Dear Valued Customer,

We are currently investigating an issue impacting Ocean and Truckload tracking in the North America Production environment. Customers may experience delays in receiving tracking updates for some Ocean and Truckload shipments.

Our team has identified the root cause and is actively working on a resolution to restore timely tracking updates and full service. We will continue to closely monitor the situation and provide further updates as progress is made.

As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or require further assistance, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 15, 08:57 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Air Shipment Tracking Updates Delayed – NA Production
Resolved - Dear Valued Customer,

The issue impacting Air Tracking in the North America Production environment has been fully resolved.

Tracking updates for air shipments are now processing normally, and all systems are operating as expected. Our teams have verified that the affected services have returned to normal operation, with no further impact observed.

Thank you for your patience, understanding, and cooperation. We remain committed to delivering reliable, high-availability services to support your operations.

If you experience any further issues or have questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 13, 14:38 UTC
Investigating - Dear Valued Customer,

We are currently experiencing an issue affecting Air Tracking in the North America Production environment. Some air shipments may experience delays in receiving tracking updates at this time.

Our team is identifying the issue and actively working to resolve the issue and restore timely tracking updates. We will continue to monitor the situation closely and provide further updates as we make progress.

We appreciate your patience and understanding while we work to resolve this matter. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or require further assistance, please don't hesitate to contact us at support@project44.com.

Regards,
Customer Support
Sep 13, 08:46 UTC
Scheduled Maintenance: EU Truckload Tracking Delay
Completed - The scheduled maintenance has been completed.
Sep 13, 04:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for our truckload services in Europe to improve the performance and reliability of our platform. During this window, users may experience a short delay in receiving Truckload tracking updates.

No data will be lost, and processing will resume automatically once maintenance is complete.

This impact is expected for Truckload (TL) shipments in the Europe (EU) region.

Maintenance Start: September 13, 2026, at 4:30 AM UTC
Maintenance End: September 13, 2026, at 4:55 AM UTC

As an organization, we are committed to providing reliable and high-availability services to our customers.

We appreciate your patience and understanding while we complete this maintenance. If you have any questions,

please do not hesitate to reach out to support@project44.com.
Sep 11, 16:31 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Maintenance Start: 2026-09-12 16:00 UTC
Maintenance End: 2026-09-13 04:00 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
Sep 12, 14:24 UTC

Sep 12, 2026

Sep 11, 2026

Scheduled Maintenance - TMS - Global
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 03:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for our truckload and Ocean services to improve the performance and reliability of our platform. During this window, users may experience delays in updating trailer license plate details for bookings and export bookings in TMS. This impact is expected for Truckload (TL) and Ocean shipments, globally.

Maintenance Start: September 11, 2026, at 3:00 AM UTC
Maintenance End: September 11, 2026, at 5:00 AM UTC

As an organization, we are committed to providing reliable and high-availability services to our customers. We appreciate your patience and understanding while we complete this maintenance.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer support
Sep 10, 10:57 UTC

Sep 10, 2026

Unresolved incident: AI Disruption Navigator Experiencing Partial Impact.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Production NA Infrastructure Migration
Completed - The scheduled maintenance has been completed.
Sep 7, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 05:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for Production NA services, during which we will be performing an internal infrastructure migration intended to improve the performance and reliability of our platform.

Maintenance Start: Monday, September 7, 2026, at 5:30 AM UTC
Maintenance End: Monday, September 7, 2026, at 8:30 AM UTC

We do not expect any disruptions during this migration. Our team will be actively monitoring the migration.

Regards,
Customer Support
Sep 4, 16:57 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance Window:
Maintenance Start: 2026-09-05, 5:00 AM UTC
Maintenance End: 2026-09-05, 6:00 PM UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Sep 4, 13:18 UTC

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Scheduled Maintenance – eCommerce Logistics Platform (Last Mile) Infrastructure Migration
Completed - The scheduled maintenance has been completed.
Sep 3, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for the eCommerce Logistics Platform (Last Mile), during which we will be performing an internal infrastructure migration intended to improve the performance and reliability of our platform.

Maintenance Start: September 3, 2026, at 7:30 AM UTC
Maintenance End: September 3, 2026, at 11:30 AM UTC

We do not expect any disruptions during this migration. Our team will be actively monitoring the migration

Regards.
Customer Support.
Sep 2, 11:41 UTC
Scheduled Maintenance – LTL and TL services - EU region
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window for the LTL and TL services in EU region, during which we will be performing an internal infrastructure migration intended to improve the performance and reliability of our platform.

Maintenance Start: September 3, 2026, at 5:00 AM UTC
Maintenance End: September 3, 2026, at 7:00 AM UTC

We do not expect any disruptions during this migration. Our team will be actively monitoring the migration

Regards,
Customer Support
Sep 2, 15:35 UTC

Sep 2, 2026

CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 13:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Maintenance Start: 2026-09-02 13:00 UTC
Maintenance End: 2026-09-02 17:00 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Sep 2, 08:29 UTC
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