Action Required: Review your integrations and workflows before the effective date.
What's Changing To support all product capabilities across J.B. Hunt's three main divisions, project44 is separating the existing J B Hunt Transport Inc capacity provider into three distinct records — one per operating division. This change is required to support new TMS products and capabilities, and will go into effect on April 16, 2026, at 12:00 AM CST.
J B HUNT TRANSPORT INC (INTERMODAL DIVISION) • Primary SCAC: HJBI • Master Carrier ID: L7LKKI65 • HJBI was previously nested under J B Hunt Transport Inc
J B HUNT TRANSPORT INC (BROKERAGE DIVISION) • Primary SCAC: HJBB • Master Carrier ID: MLZR3EVK • HJBB was previously nested under J B Hunt Transport Inc
Tracking Impact No tracking disruption. project44 deploys a single J.B. Hunt API tracking user that is already attached to all three capacity providers. Active and existing shipments will continue to receive tracking updates without interruption regardless of which SCAC is used.
What This Means for You Starting April 16, 2026, at 12:00 AM CST, any shipment created using HJBI or HJBB will be associated with the new division-level capacity provider — not the original J B Hunt Transport Inc record. Shipments created before April 16 are not affected and will retain their current carrier association.
This affects: • The carrier name returned in API responses • Carrier attribution in analytics and reporting • Webhook payloads that include carrier name • Any internal process or system that references the carrier by name
Your Options — What to Do Before April 16 Different customers have built different workflows. Here are the most common scenarios and what we recommend for each.
Scenario 1: You create intermodal shipments using HJBI and don't want to update your systems Switch to using HJBT for those shipments before April 16, 2026, at 12:00 AM CST. HJBT will remain on the original J B Hunt Transport Inc capacity provider, and your carrier name references will be unaffected. Tracking will not be impacted. That said, we recommend routing shipments under the correct division SCAC where possible.
Scenario 2: You create brokerage shipments using HJBB and don't want to update your systems Same approach — route those shipments under HJBT before April 16, 2026, at 12:00 AM CST to avoid any carrier name changes downstream. Tracking will not be impacted. That said, we recommend routing shipments under the correct division SCAC where possible.
Scenario 3: You're fine updating your systems Update any hardcoded carrier name references from J B Hunt Transport Inc to the appropriate division name — J B Hunt Transport Inc (Intermodal Division) or J B Hunt Transport Inc (Brokerage Division) — before April 16, 2026, at 12:00 AM CST.
Scenario 4: You use webhooks or API callbacks that include carrier name Audit your webhook consumers and API integrations. After April 16, 2026, at 12:00 AM CST, the carrier name field for HJBI and HJBB shipments will reflect the new division- level names. Update any downstream logic that matches or filters on carrier name.
Scenario 5: You have internal reporting or dashboards built on carrier name Shipments created after April 16, 2026, at 12:00 AM CST using HJBI or HJBB will appear under the new capacity provider names. If you need historical and future data to align under one name, plan that mapping in your reporting layer.
Timeline • Now: Review this article and assess impact on your workflows. • Before April 16, 2026, at 12:00 AM CST: Make any necessary updates to integrations, routing rules, or SCAC usage. • April 16, 2026, at 12:00 AM CST: Change goes live — new capacity providers become active. • After April 16, 2026: Shipments using HJBI or HJBB map to their respective division records automatically.
Questions? Contact support@project44.com or reach out to your account team before the effective date.
Apr 3, 202616:40 - Apr 16, 202606:23 UTC
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NA - Movement
Under Maintenance
NA - Visibility Operations Center (VOC)
Under Maintenance
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Under Maintenance
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Under Maintenance
Carrier VOC
Operational
Analytics
Under Maintenance
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Analytics
Operational
Port Intel
Operational
Extended Visibility (Door to Door)
Operational
Terminal Visiblity
Operational
Tendering API
Operational
90 days ago
100.0
% uptime
Today
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 04th of April 2026, 12:00 PM UTC Maintenance end: 04th of April 2026, 05:00 PM UTC
Best Regards Customer Support Posted on
Apr 03, 2026 - 18:01 UTC
We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.
Maintenance Start: 12th April 2026, 13:00 UTC Maintenance End: 12th April 2026, 18:00 UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Engineer, Customer Support Operations Posted on
Mar 20, 2026 - 03:19 UTC
Resolved -
This incident has been resolved.
Apr 3, 13:46 UTC
Monitoring -
Dear Valued Customer,
The issue affecting USPS last-mile tracking has been resolved by USPS. Our team is actively monitoring the situation to ensure continued stability.
We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us at support@project44.com.
Regards, Customer Support
Apr 2, 19:28 UTC
Identified -
Dear Valued Customer,
We are currently experiencing an issue affecting USPS last-mile tracking. This disruption originates on the USPS side. Our team is actively collaborating with USPS to resolve the issue as quickly as possible.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Regards, Customer Support
Apr 2, 21:28 UTC
Update -
Dear Valued Customer,
The issue affecting our Last Mile product has been resolved. Order submission and processing are now functioning normally.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Regards, Customer Support
Apr 2, 21:27 UTC
Investigating -
Dear Valued Customer,
We are currently investigating an issue affecting our Last Mile product. Some customers may experience delays when attempting to submit and process orders, resulting in slower-than-usual system performance. Our engineering team is actively working to resolve this issue and mitigate any impact as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Our engineering team has resolved the issue affecting the Last Mile platform. The application is now fully accessible and operating normally.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.
Regards, Customer Support.
Apr 2, 19:39 UTC
Investigating -
Dear Valued Customer,
We are currently investigating a partial service disruption affecting our Last Mile product. Some users are experiencing difficulties logging into the application. Our team is actively working to resolve the issue and restore full access as quickly as possible. At this time, only login functionality is impacted; all other functions like ingestion remain fully operational.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.
Completed -
The scheduled maintenance has been completed.
Mar 29, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 27th of March 2026, 11:00 PM UTC Maintenance end: 29th of March 2026, 09:00 AM UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 12:00 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be performing scheduled maintenance as part of our ongoing system upgrades for the Last Mile service.The affected region is North America(NA), and the maintenance window is scheduled for approximately 30 minutes.No customer impact is expected; however, during the rollout window, customers may experience brief intermittent errors or slightly increased latency.
Maintenance Start - March 26, 2026 12:00 PM UTC Maintenance End - March 26, 2026 12:30 PM UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Mar 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 21st of March 2026, 03:00 AM UTC (04:00 AM CET) Maintenance end: 22nd of March 2026, 11:00 AM UTC (12:00 PM CET)