In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 2025 - 03:30 UTC
Scheduled - Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 13th of December 2025, 03:30 AM UTC(04:30 AM CET) Maintenance end : 14th of December 2025, 11:00 AM UTC(12:00 PM CET)
Best Regards Customer Support
Dec 13, 202503:30 - Dec 14, 202511:00 UTC
Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.
NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Analytics
Operational
Port Intel
Operational
Extended Visibility (Door to Door)
Operational
Terminal Visiblity
Operational
Tendering API
Operational
90 days ago
100.0
% uptime
Today
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.
Maintenance Start: 14th December 2025, 13:00 UTC Maintenance End: 14th December 2025, 17:00 UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Engineer, Customer Support Operations Posted on
Dec 07, 2025 - 18:32 UTC
Past Incidents
Dec 14, 2025
No incidents reported today.
Dec 13, 2025
Unresolved incident: CMA CGM Digital Factory - Scheduled Maintenance.
Completed -
The scheduled maintenance has been completed.
Dec 12, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 17:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 12th of December 2025, 05:00 PM UTC(06:00 PM CET) Maintenance end : 12th of December 2025, 07:00 PM UTC(08:00 PM CET)
The API migration for N&M Transfer (NMTF) has been completed. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.
The SOAP access has been discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.
We have received confirmation from our engineering team that the API migration for N&M Transfer (NMTF) is now fully complete. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.
Please note that both SOAP and REST services will run in parallel until Tuesday, 9th December 2025. After that date, SOAP access will be discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.
We recommend completing your credential update as soon as possible to ensure uninterrupted service.
Best regards, Customer support
Dec 3, 15:35 UTC
Monitoring -
Dear Customer,
N&M Transfer (NMTF) has updated their API connections. This change affects all LTL services, including rating, dispatch, tracking, and imaging.
To avoid any disruption, please update your credentials for N&M Transfer (NMTF) as soon as possible. Project44 is in the process of migrating all service connections to the updated API with the full migration to be completed by December 2, 2025.
Note: Migration from SOAP to REST endpoints is still underway until December 2, 2025. Do not delete or change any of the previous credentials. You should only be adding a value to the New API key field to prepare for migration.
As an additional note, N&M Transfer has advised that while they will make every effort to keep the current APIs active, the existing server may become unavailable without notice. While they are working to stabilize the connection, we strongly encourage completing your credential update right away to ensure you are on the most up to date connection as the migration occurs.
Thank you for your prompt attention to this important update. If you have any questions or need assistance, please reach out to support@project44.com
Oct 29, 11:23 UTC
The issue has been resolved, and the system is now functioning as expected.
As an organization, we remain committed to delivering reliable, high-availability services to all our customers. Should you have any questions or require further assistance, please feel free to contact us at support@project44.com.
Regards, Customer support
Dec 10, 18:51 UTC
Monitoring -
Dear Valued Customer,
Our engineering team has confirmed that there are currently no delays in Ocean shipment tracking updates. We are continuing to monitor the system closely to ensure everything remains stable and performs as expected.
We sincerely appreciate your patience and understanding during this time. At project44, we remain dedicated to delivering reliable, high-availability services and a seamless experience for our customers.
If you have any questions or need further assistance, please don’t hesitate to contact us at support@project44.com.
Dec 10, 13:36 UTC
Update -
Dear Valued Customer,
We are currently investigating an issue impacting TrackOS in our North America Production environment. Customers may experience delays in shipment Tracking updates in Ocean which is partially impacted. The product remains partially available, but update processing is slower than expected. Our team is actively working to resolve the issue and restore full service as quickly as possible.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.
Dec 10, 11:50 UTC
Investigating -
Dear Valued Customer,
We are currently investigating an issue impacting TrackOS in our North America Production environment. Customers may experience delays in shipment Tracking updates in Ocean which is partially impacted. The product remains partially available, but update processing is slower than expected. Our team is actively working to resolve the issue and restore full service as quickly as possible.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.
Dec 10, 11:28 UTC
Completed -
The scheduled maintenance has been completed.
Dec 7, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 13:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 6th of December 2025, 01:00 PM UTC(02:00 PM CET) Maintenance end : 7th of December 2025, 07:00 AM UTC(08:00 AM CET)
We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.
Best regards, Customer Support
Dec 5, 10:58 UTC
Monitoring -
Dear Valued Customer,
According to the latest update from Cloudflare, all functionality has now been restored, and the platform is loading successfully. Please check on your end and contact us at if you have any further concerns.
Best Regards. Customer Support.
Dec 5, 09:32 UTC
Update -
We are continuing to work on a fix for this issue.
Dec 5, 09:16 UTC
Identified -
Dear Valued Customer,
Due to a widespread outage at our platform security provider, Cloudflare, our website is currently experiencing periods of unavailability and degraded performance. We are engaging with their team as a top priority to resolve the issue and will keep you updated.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.