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NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Analytics
Operational
Port Intel
Operational
Extended Visibility (Door to Door)
Operational
Terminal Visiblity
Operational
Tendering API
Operational
90 days ago
100.0
% uptime
Today
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
Completed -
The scheduled maintenance has been completed.
Feb 16, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:00 UTC
Scheduled -
Dear Valued Customer,
We will be performing scheduled maintenance to upgrade our POVM Backend Service, moving to Google Artifactory images as part of this deployment. This maintenance will affect our global region and is planned for February 16th, 2026. The maintenance window will last for approximately 1 hour. During this time, file processing may be temporarily delayed. While we do not anticipate dropping any files, processing could be interrupted while deployment is underway.
Maintenance Start - February 16th, 2026 09:00 UTC Maintenance End - February 16th, 2026 10:00 UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Feb 15, 18:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:30 UTC
Scheduled -
Dear Valued Customer,
We will be performing scheduled maintenance and system upgrades on the Driver Tracking Service for our Truckload (TL) mode in the North America region. The maintenance is planned for February 16th, 2026 and will take place for approximately 15 minutes. During this time, we are conducting a database cleanup on internal tables which are not used in any customer-facing operations. Therefore, no downtime or impact to customer services is expected during this maintenance window.
Maintenance Start - February 15th, 2026 18:30 UTC Maintenance End - February 15th, 2026 18:45 UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Feb 15, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 14th of February 2026, 05:00 AM UTC (06:00 AM CET) Maintenance end : 15th of February 2026, 05:00 AM UTC (06:00 AM CET)
Completed -
The scheduled maintenance has been completed.
Feb 14, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 00:00 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we are scheduled to transition the API connection for the Ocean carrier OOCL on February 7th. This upgrade is designed to enhance tracking performance by reducing latency and providing more detailed location information, including terminal names.
During the transition period, you may experience brief, temporary delays or inconsistencies in tracking updates. Please be assured that our team will be closely monitoring the process and will provide timely updates as necessary.
Maintenance Start: February 7th, 2026, 00:00 UTC Maintenance End: February 14th, 2026, 00:00 UTC
Feb 7, 00:00 UTC
Completed -
The scheduled maintenance has been completed.
Feb 13, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:00 UTC
Scheduled -
Dear Valued Customer,
We have been informed that Echo Global Logistics Public FTP/sFTP Endpoint will be performing planned system maintenance on Friday, February 13, 2026 at 3:00 AM UTC.
Maintenance Window::
Start: Friday, February 13, 2026 at 3:00 AM UTC End: Friday, February 13, 2026 at 6:00 AM UTC
During the maintenance window, Echo Global Logistics’ public FTP/sFTP endpoint will be offline for a brief period. This may result in delayed processing, timeouts, or failed deliveries on your end.
Completed -
The scheduled maintenance has been completed.
Feb 9, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be performing scheduled maintenance to implement critical system upgrades for our POVM UI. This maintenance will affect our global environment on February 9th, 2026. During this maintenance window, which will last for approximately 1 hour, the POVM UI may be temporarily unavailable. Please note that file upload and processing functionality will not be impacted, but users attempting to access the UI might experience interruptions.
Maintenance Start - February 9th, 2026 06:30AM UTC Maintenance End - February 9th, 2026 07:30AM UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
The issue impacting first-time access to Analytics Dashboards and Data Quality Reports has been resolved. Users can now access these features without any issues. Existing users were not affected during the incident. We apologize for any inconvenience and appreciate your patience.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Thank you for your continued patience and understanding.
Feb 6, 20:00 UTC
Monitoring -
Dear Valued Customer,
The reported issue has been mitigated, and the system is currently stable. Our team will continue to monitor to ensure ongoing stability.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Thank you for your continued patience and understanding.
Feb 5, 18:37 UTC
Identified -
Dear Valued Customer,
We are currently addressing an issue impacting the Analytics product globally. Users attempting to access Analytics Dashboards and Data Quality Reports for the first time are unable to access them. Users with existing access remain unaffected. Our team has identified the root cause and is working on a resolution. We will provide additional updates as progress continues.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.
Best regards, Customer Support
Feb 6, 19:36 UTC
Monitoring -
Dear Valued Customers,
We have resumed the Hapag-Lloyd Ocean Tracking Updates connectivity. Customers will receive recent tracking data updates for their Hapag-Lloyd shipments. Our team identified with the ocean carrier the root cause and its restored to full functionality. We are now monitoring the connection with the ocean carrier for the next 24 hours.
We understand the importance of timely and accurate tracking information and apologize for any inconvenience this may cause. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Regards, Customer support.
Feb 5, 17:35 UTC
Investigating -
Dear Valued Customer,
We are currently investigating an incident affecting Hapag-Lloyd Ocean Tracking Updates. Customers may be experiencing missing tracking data updates for their Hapag-Lloyd shipments. Our team is actively working with the ocean carrier to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
We understand the importance of timely and accurate tracking information and apologize for any inconvenience this may cause. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
The issue impacting Air Tracking in the North America and Europe Production environments has been fully resolved. Positional ping data for air shipments is now processing normally, and all systems are operating as expected. Our teams have confirmed platform stability following the fix.
Thank you for your patience during this incident. We remain committed to delivering reliable, high-availability services to support your operations. If you experience any further issues or have questions, please contact us at support@project44.com.
Regards, Customer Support
Feb 4, 04:48 UTC
Update -
Dear Valued Customer,
The issue affecting Air Tracking in the North America and Europe Production environments has been resolved. Positional ping data for air shipments is now processing as expected.
Our team continues to closely monitor the system to ensure ongoing stability and performance.
We appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or notice any anomalies, please don't hesitate to contact us at support@project44.com.
Regards, Customer Support
Feb 4, 03:11 UTC
Monitoring -
Dear Valued Customer,
The issue affecting Air Tracking in the North America and Europe Production environments has been resolved. Positional ping data for air shipments is now processing as expected.
Our team continues to closely monitor the system to ensure ongoing stability and performance.
We appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers. If you have any questions or notice any anomalies, please don't hesitate to contact us at support@project44.com.
Regards, Customer Support
Feb 4, 03:09 UTC
Identified -
Dear Valued Customer,
We are currently experiencing an issue affecting Air Tracking in the North America and Europe Production environments. Positional ping data for air shipments may be unavailable at this time. Our team has identified the root cause and is actively working to restore service.
We appreciate your patience and understanding as we work to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com