Resolved -
This incident has been resolved.
Sep 1, 21:51 UTC
Monitoring -
Dear valued customer,
Our engineering team has implemented a fix and is now reprocessing the shipments that require reprocessing for shared visibility.
We will update here once this has been resolved.
Regards,
Customer Support
Sep 1, 18:27 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is actively working on a fix. We will continue to provide updates here as further progress is made.
Regards,
Customer Support
Sep 1, 17:21 UTC
Update -
Dear valued customer,
Our engineering team has identified the issue and is actively working on a fix. We will continue to provide updates here as further progress is made.
Regards,
Customer Support
Sep 1, 17:21 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing an issue with the movement platform where in the carrier users do not have shared-visibility into shipments that have been shared with the carrier tenant for visibility purposes.
Our engineering team is investigating this issue as a priority, and we will provide updates here as they become available.
Regards,
Customer Support
Sep 1, 16:45 UTC