Upcoming Change: FedEx Freight (LTL) Services Migration
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 04, 2026 - 00:00 UTC
Scheduled - Dear Valued Customer,

On May 4, 2026, project44 began migrating all FedEx Freight LTL service connections to the new FedEx Freight REST endpoints. The migration is now fully completed with a full sunset of FedEx's SOAP endpoints on June 1, 2026.

Action Required:
No action is required for most customers. If adjustments are needed to your FedEx Freight account details, a FedEx representative may reach out to you directly.

Impact:
• Services impacted: Rating, Dispatch, Cancel Dispatch, Tracking and Imaging for FedEx Freight LTL.

• project44 will handle the migration using your existing account information already in your capacity provider account page/s.

• SOAP and REST connections have been running simultaneously with select beta customers over the past 4 weeks. We expect no downtime or service interruption.

LTL Service Migration Status
RatingLive - May 5, 2026
BOL. - May 27, 2026
Dispatch. - May 27, 2026
Cancel Dispatch - May 27, 2026
Tracking Live - May 4, 2026
Imaging Live - May 4, 2026

For questions, contact support@project44.com

Regards,
Customer Support.
May 4, 2026 00:00 - Jun 2, 2026 00:00 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
99.98 % uptime
Today
Appointment Manager Operational
90 days ago
99.96 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CMA CGM Digital Factory - Scheduled Maintenance May 30, 2026 15:00 - May 31, 2026 08:00 UTC

Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 30th of May 2026, 15:00 PM UTC
Maintenance end: 31st of May 2026, 06:00 AM UTC

Best Regards
Customer Support
Posted on May 29, 2026 - 15:18 UTC

Scheduled Maintenance Notice – Ocean CTT and CSS Applications Jun 3, 2026 10:00-12:00 UTC

Dear Valued Customer,

We will be carrying out scheduled maintenance on our Ocean service on June 3, 2026, for approximately 2 hours.

During this time, the following applications will be temporarily unavailable:

https://ctt.ocean-insights.com/
https://css.ocean-insights.com/

Maintenance Window

Start: June 3, 2026, 10:00 UTC
End: June 3, 2026, 12:00 UTC

For most customers, no action is required. However, if your organization has special network access restrictions for these applications, you may need to update your settings before the maintenance window to ensure continued access afterward.

We are making these changes to improve the reliability and security of our service.

If you have any questions, please contact us at support@project44.com.

Thank you for your understanding.

Regards,
Customer Support
Posted on May 29, 2026 - 11:00 UTC
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026
Scheduled Maintenance Notice – Legacy Ocean APIs
Completed - The scheduled maintenance has been completed.
May 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 03:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to implement database configuration changes for enhanced performance on our Legacy Ocean APIs. This maintenance will affect our Global region on May 27th, 2026, and is expected to last for approximately 1 hour. During this maintenance window, APIs related to cttapi v1/v2 (including subscription creation, shipment GETs, CSV exports, and push acknowledgments) will be temporarily unavailable, resulting in errors until the database is fully restored. Additionally, customers may experience up to 1 extra hour of delay on carrier updates, as the polling cycles that overlap with the maintenance window will resume in the next cycle and milestones may arrive later than usual.

Maintenance Start - May 27th, 2026 03:30 AM UTC 
Maintenance End - May 27th, 2026 04:30 AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards, 
Customer Support
May 26, 08:30 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
Scheduled Infrastructure Upgrade- NA and EU region
Completed - The scheduled maintenance has been completed.
May 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 22, 18:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 22, 18:23 UTC
Scheduled - Dear Valued Customer,

We will be carrying out scheduled infrastructure upgrade to improve our systems and support increased usage. This will affect services in the North America (NA) region, including Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, and Parcel.

The maintenance is planned for May 24th, 2026, and will last approximately 8 hours:
Start: 12:00 AM UTC
End: 08:00 AM UTC

During this time, you may experience delays in notifications and occasional slower responses from our APIs.

We remain committed to providing reliable and high-quality service. If you have any questions, please contact us at support@project44.com.

Regards,
Customer Support
May 13, 17:39 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 24, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 23 May 2026 18:00 UTC
End: 24 May 2026 06:30 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
May 22, 14:51 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 24, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 23rd of May 2026, 06:00 PM UTC
Maintenance end: 24th of May 2026, 06:30 AM UTC

Best Regards
Customer Support
May 22, 08:54 UTC
May 23, 2026
May 22, 2026

No incidents reported.

May 21, 2026
Scheduled Maintenance Notice – Legacy Ocean APIs
Completed - The scheduled maintenance has been completed.
May 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance and restarting the database for our Legacy Ocean APIs as part of ongoing system improvements. This essential activity is required to halt an active replication process impacting database performance. The maintenance will be conducted globally and is planned for May 21st, 2026. During this maintenance window, which will last for approximately 30 minutes, APIs for cttapi v1/v2 (subscription create, shipment GETs, CSV exports, push acknowledgments) will be unavailable and customers may receive errors until the database is back online. Additionally, there may be delays of up to 30 minutes on carrier updates, as the polling cycle that misses the outage will resume in the following run, causing milestones to be recorded slightly later than usual.

Maintenance Start - May 21st, 2026 09:30 UTC
Maintenance End - May 21st, 2026 10:00 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards 
Customer Support
May 21, 09:24 UTC
May 20, 2026
Scheduled Maintenance Notice – Legacy Ocean APIs
Completed - The scheduled maintenance has been completed.
May 20, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to implement important database configuration changes for improved performance on our Legacy Ocean APIs platform, affecting our global user base. This maintenance is scheduled to occur on May 20th, 2026, for approximately 2 hours. During this window, APIs (cttapi v1/v2 including subscription creation, shipment GETs, CSV exports, and push acks) will be unavailable and may return errors until the database is restored. Please be aware that customers using these legacy ocean APIs will experience temporary service interruptions, and there may be up to 2 extra hours of delay on carrier update milestones as polling cycles resume following the outage. No other modes or regions are impacted.

Maintenance Start - May 20th, 2026 03:30 UTC
Maintenance End - May 20th, 2026 05:30 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
May 19, 13:43 UTC
May 19, 2026
Movement Export (Emails) Functionality Temporarily Unavailable
Resolved - Dear Valued Customer,

We are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally.

Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.

If you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 19, 11:23 UTC
Update - Dear Valued Customer,

We would like to provide a further update regarding the ongoing issue impacting the Movement Export (Emails) functionality. Our engineering team continues to actively investigate and work toward full remediation of the identified issue.

At this time, users may still experience delays or failures in receiving movement-related export emails and other operational email notifications. All other platform functionality continues to operate as expected.

Our teams remain fully engaged in monitoring system behavior, validating corrective actions, and working to restore the affected service as quickly and safely as possible. We will continue to provide updates as additional information becomes available and once full service restoration has been confirmed.

We sincerely apologize for the continued inconvenience and appreciate your patience and understanding while we work through this issue.

If you have any questions or require further assistance, please contact us at support@project44.
May 19, 04:47 UTC
Identified - Dear Valued Customer,

We would like to provide an update regarding the ongoing issue affecting the Movement Export (Emails) functionality. Our engineering team has identified the underlying issue and is actively working on remediation efforts to restore the service.

At this time, users may continue to experience delays or failures in receiving movement-related emails for export and other operational purposes, while all other platform functionality continues to operate as expected.

We are closely monitoring the situation and continuing to work toward full resolution. We will continue to share further updates as additional information becomes available and once the service has been fully restored. We sincerely apologize for the inconvenience caused and greatly appreciate your continued patience and understanding while we work to resolve this matter.

If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 18, 17:00 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a global issue affecting the Movement Export (Emails) functionality. As a result, users may be unable to receive movement-related emails for export and other purposes at this time.

Our team is actively investigating the issue and working to restore the service as quickly as possible. We will continue to provide updates as more information becomes available and once the service has been fully restored.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding while we work toward resolution. As an organization, we remain committed to delivering reliable and highly available services to our customers.

If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.

Best Regards
Customer Support Team
May 18, 09:32 UTC
May 18, 2026
May 17, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 16th of May 2026, 03:00 AM UTC
Maintenance end: 17th of May 2026, 11:00 AM UTC

Best Regards
Customer Support
May 15, 15:29 UTC
CMA CGM Event Hub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Start: 15 May 2026 (23:30 UTC)
End: 17 May 2026 (07:30 UTC)

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
May 15, 21:49 UTC
May 16, 2026
May 15, 2026
← Incident History Powered by Atlassian Statuspage