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NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Clearmetal Application
Operational
Clearmetal Connect
Operational
Analytics
Operational
Port Intel
Operational
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
Completed -
The scheduled maintenance has been completed.
Jun 18, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:30 UTC
Scheduled -
Dear Valued Customer,
Please be informed that a scheduled maintenance window has been planned for the Driver Tracking Service.
Maintenance Details:
Date: 18th June 2025 Time: 8:30 AM UTC to 9:30 AM UTC Duration: Approximately 5–10 minutes
Impact:
There will be a brief service disruption affecting the following endpoints: [moblie.na.project44.com , mobile.eu.project44.com]
This maintenance will only impact driver tracking functionality. All other services will remain unaffected.
We appreciate your understanding and will work to keep the downtime as minimal as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
We would like to inform you that the Carrier Turkon Open Source connectivity has been restored. This incident has been resolved.
Best Regards, Customer Support
Jun 18, 06:11 UTC
Update -
Dear Valued Customer,
We have an estimated deployment date for the connection fix set for June 17, 2025. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
Best Regards, Customer Support
Jun 13, 12:42 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
Best Regards, Customer Support
Jun 10, 11:30 UTC
Investigating -
Dear Valued Customer,
We would like to inform you that the Carrier Turkon Open Source connectivity is currently down, and as a result, no updates are being processed at this time. Our Engineering and Network teams are actively working with Turkon to restore connectivity as quickly as possible.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Resolved -
This incident has been resolved.
Jun 18, 00:03 UTC
Identified -
Dear Valued Customer,
We have been informed by one of our LTL Carriers: "Southeastern Freight Lines" (SEFL) that they are experiencing systemwide network issues today which impacts their LTL rating and booking services. We are actively coordinating with SEFL on the same and shall keep you posted once more information becomes available.
Completed -
The scheduled maintenance has been completed.
Jun 17, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a scheduled infrastructure maintenance for MO (Chatbot).
Maintenance Window – North America Region Start: June 17, 2025 – 06:30 AM UTC End: June 17, 2025 – 08:30 AM UTC
Expected Impact: During this time, users may experience temporary unavailability of the MO (Chatbot) service. We appreciate your understanding and patience as we work to improve our systems.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Jun 16, 15:49 UTC
Completed -
The scheduled maintenance has been completed.
Jun 17, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a scheduled infrastructure maintenance for the MO (Chatbot) service.
Maintenance Window for EU: Start: June 17, 2025 – 4:30 AM UTC (6:30 AM CEST) End: June 17, 2025 – 6:30 AM UTC (8:30 AM CEST)
Expected Impact: During this period, users may experience temporary unavailability of the MO (Chatbot) service.
We appreciate your understanding and patience as we work to enhance our systems.
As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.
Jun 16, 15:01 UTC
Completed -
The scheduled maintenance has been completed.
Jun 16, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be upgrading our platform specifically for the North America (NA) and Europe region (EU) on 16th June 2025.
During this time, the Exceptions service related to all modes—except for Last Mile—and exception-related features on Movement, such as exception filters, the exception configuration page, and shipment exports, may experience temporary disruptions.
Maintenance Window: Start: June 16, 2025 – 06:30 AM UTC (08:30 AM CEST) End: June 16, 2025 – 08:30 AM UTC (10:30 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Completed -
The scheduled maintenance has been completed.
Jun 16, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 04:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be upgrading our platform specifically for the North America (NA) and Europe region (EU) on 16th June 2025.
During this time, the Exceptions service related to all modes—except for Last Mile—and exception-related features on Movement, such as exception filters, the exception configuration page, and shipment exports, may experience temporary disruptions.
Maintenance Window: Start: June 16, 2025 – 04:30 AM UTC (06:30 AM CEST) End: June 16, 2025 – 06:30 AM UTC (08:30 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Completed -
The scheduled maintenance has been completed.
Jun 16, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 22:00 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.
The current planned time frame is as follows:
Maintenance start: 13th of June 2025, 10:00 PM UTC (14th of June 2025, 12:00 AM CEST) Maintenance end : 15th of June 2025, 03:00 AM UTC (05:00 AM CEST)
We will keep you posted about further information provided by our business partner regarding the maintenance.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
As per our monitoring, the system is stable, the Movement platform and LTL Rating and Dispatch services are now functioning as expected.
Thank you for your patience throughout this process. If you have any further questions or issues, please don't hesitate to reach out to support@project44.com.
Best Regards Customer Support
Jun 13, 00:44 UTC
Monitoring -
Dear Valued Customer,
As per the latest communication from our cloud service provider, a global outage had impacted multiple services, including those supporting our platform. We are pleased to inform you that all affected services are stable now.
At this time, the Movement platform, along with associated functionalities such as LTL Rating and Dispatch, is operating as expected. However, we are continuing to closely monitor the platform to ensure ongoing stability and performance.
We sincerely appreciate your patience and understanding throughout this incident.
Best Regards Customer Support
Jun 12, 21:04 UTC
Update -
Dear Valued Customer,
Our cloud service provider has acknowledged the issue and is actively working on a resolution. We will continue to share updates as more information becomes available.
Thank you for your continued patience and understanding.
Best Regards Customer Support
Jun 12, 19:25 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified an issue with our cloud service provider. They are actively working with the provider on the highest priority to coordinate and implement a resolution.
We will continue to keep you informed as additional updates become available.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Best Regards Customer Support
Jun 12, 18:47 UTC
Update -
We are continuing to investigate this issue.
Jun 12, 18:24 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a disruption with the Movement platform and LTL Rating and Dispatch services.
As a result, the platform may be unavailable for our users. Our engineering team is investigating the issue on high priority and we will continue to provide updates actively.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Jun 10, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:30 UTC
Scheduled -
Dear Valued Customer,
We are currently upgrading our API Gateway infrastructure for the North America Region.During this period, we do not anticipate any significant disruption. However, there might be brief or intermittent service interruptions during the upgrade process.
Maintenance start: 10th of June 2025, 05:30 AM UTC Maintenance end: 10th of June 2025, 09:30 AM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Jun 9, 10:21 UTC
Completed -
The scheduled maintenance has been completed.
Jun 8, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 12:30 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.
Maintenance Start: 8th June 2025, 12:30 UTC Maintenance End: 8th June 2025, 16:30 UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Engineer, Customer Support Operations
Jun 2, 17:12 UTC
Completed -
The scheduled maintenance has been completed.
Jun 7, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.
The current planned time frame is as follows:
Maintenance start: 7th of June 2025, 05:00 AM UTC (07:00 AM CEST) Maintenance end : 7th of June 2025, 12:00 PM UTC (02:00 PM CEST)
We will keep you posted about further information provided by our business partner regarding the maintenance.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Completed -
The scheduled maintenance has been completed.
Jun 5, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:00 UTC
Scheduled -
Dear Valued customer,
We are currently upgrading our API Gateway infrastructure for the EU region. During this period, we do not anticipate any significant disruption, there might be a brief or intermittent service interruptions during the upgrade process.
Maintenance start: 3rd of June 2025, 11:00 PM UTC (4th of June 2025 – 01:00 AM CEST) Maintenance end: 4th of June 2025, 03:30 PM UTC (4th of June 2025 – 05:30 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.