In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 2026 - 18:00 UTC
Scheduled - Dear Valued Customer,
We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.
Maintenance Window: Start: 23 May 2026 18:00 UTC End: 24 May 2026 06:30 UTC
We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.
If you have any questions or concerns, please feel free to contact us at support@project44.com
Best regards, Customer Support Team project44
May 23, 202618:00 - May 24, 202606:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 2026 - 18:00 UTC
Scheduled - Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 23rd of May 2026, 06:00 PM UTC Maintenance end: 24th of May 2026, 06:30 AM UTC
Best Regards Customer Support
May 23, 202618:00 - May 24, 202606:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 04, 2026 - 00:00 UTC
Scheduled - Dear Valued Customer,
Effective May 4, 2026, project44 will begin migrating all FedEx Freight LTL service connections to new FedEx Freight REST endpoints. Migration will be fully completed ahead of FedEx’s June 1, 2026 deadline.
Action Required: No action is required for most customers. If adjustments are needed to your FedEx Freight account details, a FedEx representative may reach out to you directly.
Impact: • Services impacted: Rating, Dispatch, Cancel Dispatch, Tracking and Imaging for FedEx Freight LTL.
• project44 will handle the migration using your existing account information already in your capacity provider account page/s.
• SOAP and REST connections have been running simultaneously with select beta customers over the past 4 weeks. We expect no downtime or service interruption.
LTL Service Migration Status RatingLive - May 5, 2026 BOL. - Pending Dispatch. - Pending Cancel Dispatch - Pending Tracking Live - May 4, 2026 Imaging Live - May 4, 2026
Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.
NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
90 days ago
100.0
% uptime
Today
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Analytics
Operational
Port Intel
Operational
Extended Visibility (Door to Door)
Operational
Terminal Visiblity
Operational
Tendering API
Operational
90 days ago
100.0
% uptime
Today
Booking API
Operational
90 days ago
100.0
% uptime
Today
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 2026 - 18:24 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 2026 - 18:23 UTC
Scheduled -
Dear Valued Customer,
We will be carrying out scheduled infrastructure upgrade to improve our systems and support increased usage. This will affect services in the North America (NA) region, including Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, and Parcel.
The maintenance is planned for May 24th, 2026, and will last approximately 8 hours: Start: 12:00 AM UTC End: 08:00 AM UTC
During this time, you may experience delays in notifications and occasional slower responses from our APIs.
We remain committed to providing reliable and high-quality service. If you have any questions, please contact us at support@project44.com.
Regards, Customer Support
May 13, 2026 - 17:39 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:30 UTC
Scheduled -
Dear Valued Customer,
We will be performing scheduled maintenance and restarting the database for our Legacy Ocean APIs as part of ongoing system improvements. This essential activity is required to halt an active replication process impacting database performance. The maintenance will be conducted globally and is planned for May 21st, 2026. During this maintenance window, which will last for approximately 30 minutes, APIs for cttapi v1/v2 (subscription create, shipment GETs, CSV exports, push acknowledgments) will be unavailable and customers may receive errors until the database is back online. Additionally, there may be delays of up to 30 minutes on carrier updates, as the polling cycle that misses the outage will resume in the following run, causing milestones to be recorded slightly later than usual.
Maintenance Start - May 21st, 2026 09:30 UTC Maintenance End - May 21st, 2026 10:00 UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
May 20, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:30 UTC
Scheduled -
Dear Valued Customer,
We will be performing scheduled maintenance to implement important database configuration changes for improved performance on our Legacy Ocean APIs platform, affecting our global user base. This maintenance is scheduled to occur on May 20th, 2026, for approximately 2 hours. During this window, APIs (cttapi v1/v2 including subscription creation, shipment GETs, CSV exports, and push acks) will be unavailable and may return errors until the database is restored. Please be aware that customers using these legacy ocean APIs will experience temporary service interruptions, and there may be up to 2 extra hours of delay on carrier update milestones as polling cycles resume following the outage. No other modes or regions are impacted.
Maintenance Start - May 20th, 2026 03:30 UTC Maintenance End - May 20th, 2026 05:30 UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
We are pleased to inform you that the issue affecting the Movement Export (Emails) functionality has been fully resolved, and the service is now operating normally.
Our engineering team identified the root cause of the issue and implemented the necessary corrective actions to restore full functionality. Users should now be able to successfully receive movement-related export emails and other operational email notifications without further disruption.
We sincerely apologize for the inconvenience caused and appreciate your patience and understanding throughout this incident. As an organization, we remain committed to providing reliable, high-availability services to our customers.
If you have any questions or continue to experience any issues, please do not hesitate to contact us at support@project44.com.
Best Regards Customer Support Team
May 19, 11:23 UTC
Update -
Dear Valued Customer,
We would like to provide a further update regarding the ongoing issue impacting the Movement Export (Emails) functionality. Our engineering team continues to actively investigate and work toward full remediation of the identified issue.
At this time, users may still experience delays or failures in receiving movement-related export emails and other operational email notifications. All other platform functionality continues to operate as expected.
Our teams remain fully engaged in monitoring system behavior, validating corrective actions, and working to restore the affected service as quickly and safely as possible. We will continue to provide updates as additional information becomes available and once full service restoration has been confirmed.
We sincerely apologize for the continued inconvenience and appreciate your patience and understanding while we work through this issue.
If you have any questions or require further assistance, please contact us at support@project44.
May 19, 04:47 UTC
Identified -
Dear Valued Customer,
We would like to provide an update regarding the ongoing issue affecting the Movement Export (Emails) functionality. Our engineering team has identified the underlying issue and is actively working on remediation efforts to restore the service.
At this time, users may continue to experience delays or failures in receiving movement-related emails for export and other operational purposes, while all other platform functionality continues to operate as expected.
We are closely monitoring the situation and continuing to work toward full resolution. We will continue to share further updates as additional information becomes available and once the service has been fully restored. We sincerely apologize for the inconvenience caused and greatly appreciate your continued patience and understanding while we work to resolve this matter.
If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.
Best Regards Customer Support Team
May 18, 17:00 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a global issue affecting the Movement Export (Emails) functionality. As a result, users may be unable to receive movement-related emails for export and other purposes at this time.
Our team is actively investigating the issue and working to restore the service as quickly as possible. We will continue to provide updates as more information becomes available and once the service has been fully restored.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding while we work toward resolution. As an organization, we remain committed to delivering reliable and highly available services to our customers.
If you have any questions or require further assistance, please do not hesitate to contact us at support@project44.com.
Best Regards Customer Support Team
May 18, 09:32 UTC
Completed -
The scheduled maintenance has been completed.
May 17, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 16th of May 2026, 03:00 AM UTC Maintenance end: 17th of May 2026, 11:00 AM UTC
Completed -
The scheduled maintenance has been completed.
May 17, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.
Maintenance Window: Start: 15 May 2026 (23:30 UTC) End: 17 May 2026 (07:30 UTC)
We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.
If you have any questions or concerns, please feel free to contact us at support@project44.com
Best regards, Customer Support Team project44
May 15, 21:49 UTC
Completed -
The scheduled maintenance has been completed.
May 13, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you of scheduled maintenance on the Container Track and Trace production database for our Ocean services. This maintenance is necessary to ensure ongoing system stability, reliability, and performance for customers globally.
The maintenance is scheduled for May 13, 2026, and is expected to take approximately 2 hours.
During the maintenance window, legacy Ocean APIs (CTT API v1/v2) may be temporarily unavailable. Customers may encounter errors while performing actions such as:
These services will resume once the maintenance is completed.
Additionally, carrier updates may experience delays of up to 2 hours, as any polling cycles impacted during the maintenance period will resume during the next available interval.
Maintenance Window:
Start: May 13, 2026 – 03:30 AM UTC End: May 13, 2026 – 05:30 AM UTC
As an organization, we remain committed to providing reliable, high-availability services to our customers.
If you have any questions or require assistance, please contact us at [support@project44.com]
Thank you for your understanding and continued support.
Best regards, Project44 Support Team
May 12, 16:45 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 7, 16:03 UTC
Scheduled -
Dear Valued Customer,
CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.
The current planned time frame is as follows:
Maintenance start: 09th of May 2026, 11:30 AM UTC Maintenance end: 10th of May 2026, 17:00 PM UTC