Container Track & Trace (CTT) – Partial Service Disruption
Monitoring - Dear Valued Customer,

Our engineering team has identified the cause of the disruption affecting the Container Track & Trace (CTT) system, and a resolution has been implemented. We are closely monitoring the system to ensure that services continue to operate as expected.

We sincerely appreciate your patience and understanding as we work to restore normal service. We will continue to keep you informed and provide updates as more information becomes available.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Best Regards,
Customer Support
Aug 26, 2026 - 16:59 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a disruption affecting the Container Track & Trace (CTT) system, which may impact customers using CTT services. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your continued trust.

Best Regards,
Customer Support
Aug 26, 2026 - 11:41 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Degraded Performance
Track & Trace Web Application (CTT) Operational
Track & Trace API Degraded Performance
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tracking Notifications Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Degraded Performance
Track & Trace Web Application (CTT) Operational
Track & Trace API Degraded Performance
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
GH Track Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

OnTrac Carrier Scheduled Maintenance Aug 29, 2026 04:00-07:00 UTC

Dear valued customer,

We have been notified by OnTrac that they will be performing scheduled maintenance, which will affect SFTP and AS2 communications (manifests/eFiles and status/event files). As a result, outbound status updates may be delayed from Ontrac and tracking updates on getconvey may be delayed during this window.

Maintenance Start: August 29th, 2026, 4:00 AM UTC
Maintenance End: August 29th, 2026, 7:00 AM UTC

We will continue to monitor this maintenance window and will provide updates if there's any change in expected impact, timing, or further information from the carrier.

Regards,
Customer Support
Posted on Aug 20, 2026 - 18:17 UTC

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Unresolved incident: Container Track & Trace (CTT) – Partial Service Disruption.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Kintetsu World Express (KWE) EDI System Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 13:00 UTC
Scheduled - Dear Valued Customer,

We have been informed about scheduled maintenance of the Kintetsu World Express (KWE) EDI Production environment. The environment will be unavailable during the maintenance window.

Maintenance Start: 23rd August 2026, 13:00 UTC
Maintenance End: 23rd August 2026, 17:00 UTC

Any transmissions that may have failed during the maintenance timeframe may need to be re-processed after the maintenance is completed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
Aug 15, 09:01 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 13:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-08-22 01:00 PM UTC
Maintenance end: 2026-08-23 04:00 PM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Aug 21, 15:39 UTC
AWM (Agentic Workflow Manager)- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 06:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 21, 10:24 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for our AWN (Agentic Workflow Manager) system. During this time, your carriers may experience delays in receiving AI Agent outreaches.

Maintenance Window:
Maintenance Start: 2026-08-23 6:30 AM UTC
Maintenance End: 2026-08-23 9:30 AM UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com.

Best regards,
Customer Support Team
project44
Aug 21, 10:06 UTC

Aug 22, 2026

Scheduled Maintenance – Backend Infrasructure
Completed - The scheduled maintenance has been completed.
Aug 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 06:00 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to our backend messaging infrastructure in EU region. This maintenance is intended to ensure the continued security, reliability, and performance of our services.

During the maintenance window, customers may experience temporary delays in processing Tracking updates and slightly higher latency across the platforms. Normal processing is expected to resume once the maintenance is complete.

Maintenance Start: August 22, 2026 at 6:00 AM UTC
Maintenance End: August 22, 2026 at 9:00 AM UTC

As an organization, we are committed to providing reliable and high-availability services to our customers. We appreciate your patience and understanding while we complete this maintenance.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
Aug 12, 16:29 UTC

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Carrier Tracking Updates Delayed
Completed - The scheduled maintenance has been completed.
Aug 18, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 07:30 UTC
Scheduled - Dear Valued Customer,

We are currently experiencing a service disruption affecting carrier tracking updates due to an issue with a third-party provider. As a result, some shipments may experience delays in receiving new tracking events. Our team is actively working to resolve this, and normal service will resume shortly. We appreciate your patience.

Maintenance Window:
Maintenance Start: 2026-08-16 07:30 UTC
Maintenance End: 2026-08-17 11:30 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Aug 17, 06:18 UTC

Aug 17, 2026

Aug 16, 2026

CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:01 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 2026-08-15 11:00 AM UTC
Maintenance end: 2026-08-16 04:00 AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Aug 13, 16:38 UTC
CMA CGM Eventhub- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 11:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance period for the CMA CGM Event Hub systems. During this time, you may experience delays in receiving events and data updates.

Maintenance Window:
Maintenance Start: 2026-08-15 11:00 UTC
Maintenance End: 2026-08-16 04:00 UTC

We appreciate your understanding and patience during this period. At project44, we remain committed to delivering reliable, high-availability services to our customers.

If you have any questions or concerns, please feel free to contact us at support@project44.com

Best regards,
Customer Support Team
project44
Aug 13, 13:26 UTC

Aug 15, 2026

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Ontrac carrier outage - Last Mile
Completed - Dear Valued Customer,

We have received confirmation from OnTrac that the outage affecting their APIs and file transfer systems has been resolved.

Thank you for your patience while we worked through this with the carrier.

Regards,
Customer Support.
Aug 13, 17:51 UTC
In progress - Dear Valued Customer,

We have been notified by our carrier, OnTrac, that they are currently experiencing an outage affecting their APIs and file transfer systems, impacting both shipment creation and tracking capabilities.

As a result, tracking events for shipments associated with OnTrac and Lasership on GetConvey may be delayed during this time.

We are closely monitoring the situation and will provide updates here as soon as further information becomes available from OnTrac.

Regards,
Customer Support.
Aug 13, 16:29 UTC
Scheduled - Dear Valued Customer,

We have been notified by our carrier, OnTrac, that they are currently experiencing an outage affecting their APIs and file transfer systems, impacting both shipment creation and tracking capabilities.

As a result, tracking events for shipments associated with OnTrac and Lasership on GetConvey may be delayed during this time.

We are closely monitoring the situation and will provide updates here as soon as further information becomes available from OnTrac.
Aug 13, 16:29 UTC
Unified Diagnostics Service – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:30 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance to enhance the capacity and performance of our Unified Diagnostics Service and support increased processing volumes. As part of this maintenance, we will be making improvements to our underlying systems and migrating existing data to support continued reliability and performance.

During the maintenance window, customers may experience temporary delays in receiving shipment exception updates. No data will be lost, and shipment exception updates will resume normally once the maintenance is complete.

Maintenance Start: August 13, 2026 at 8:30 AM UTC
Maintenance End: August 13, 2026 at 10:30 AM UTC

As an organization, we are committed to providing reliable and high-availability services to our customers. We appreciate your patience and understanding while we complete this maintenance.

If you have any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
Aug 13, 03:08 UTC
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