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NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Clearmetal Application
Operational
Clearmetal Connect
Operational
Analytics
Operational
Port Intel
Operational
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
Resolved -
This incident has been resolved.
Oct 28, 21:50 UTC
Monitoring -
Dear Valued Customer,
We can confirm the remediation has been successful and there should no longer be any issue. Our teams will continue to monitor this situation.
As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Krishnakanth Sreebhashyam Customer Support engineer
Oct 28, 19:59 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing issues with our LTL Rating, Dispatch and Tracking services. During this period, customers might face intermittent issues with rating, dispatch and tracking.
Our engineering team is actively investigating the root cause and working diligently to resolve the matter as quickly as possible.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Vyshnav Raju Customer Support engineer
Oct 28, 18:41 UTC
Resolved -
This incident has been resolved.
Oct 28, 17:46 UTC
Investigating -
Dear valued Customer,
We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 7:30 am UTC) which may cause delays in sending events. Our partners are working on resolving this quickly.
Incident start: 28th October 2024 (7:30 am UTC) 08:30 am CEST
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Khasim Shaik Engineer, Customer Support Operations
Oct 28, 08:55 UTC
Completed -
The scheduled maintenance has been completed.
Oct 28, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 05:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for NA regions on October 28th. During the maintenance window you may experience some downtime for many functionalities related to Facilities, Appointment Booking NA - Yard Management and NA - Appointment Manager. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.
Maintenance start: 28th October 2024 5:00 AM UTC Maintenance end: 28th October 2024 6:00 AM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Khasim Support Operations Specialist
Oct 24, 08:42 UTC
Completed -
The scheduled maintenance has been completed.
Oct 26, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 03:00 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM carrier's system. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 26th of October 2024, 3:00 AM UTC (5:00 AM CEST) Maintenance end: 27th of October 2024, 7:00 AM UTC (9:00 AM CEST)
We will keep you posted about further information provided by our business partner regarding the maintenance.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Support Operations Specialist
Oct 25, 10:50 UTC
Completed -
The scheduled maintenance has been completed.
Oct 24, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 08:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for NA regions on October 24th. During the maintenance window you may experience some downtime for many functionalities related to LTL/Parcel, lifecycle, Location, Integration and unified search. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.
Maintenance start: 24th October 2024 8:00 AM UTC Maintenance end: 24th October 2024 10:00 AM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Support Operations Specialist
Oct 24, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Oct 23, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 20:30 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the Dayton Freight Lines. All AS2, SFTP, and FTP communication will be unavailable. Please resend any failed files after the maintenance window.
Maintenance start: Wednesday, October 23, 2024, 8:30 PM UTC Maintenance end: Wednesday, October 23, 2024, 10:30 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Vivek Support Operations Specialist
Oct 22, 19:10 UTC
Completed -
The scheduled maintenance has been completed.
Oct 23, 15:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 12:42 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for NA regions as we upgrade the Postgres database for Air-Tracking on October 23rd. During this maintenance window, you may experience a delay of up to 10 minutes in receiving tracking updates. Please reach out to Project 44 support if you notice any issues during or after the maintenance window.
Maintenance start: 23rd October 2024 12:42 PM UTC Maintenance end: 23rd October 2024 03:42 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Swathi Support Operations Specialist
Oct 23, 12:41 UTC
Completed -
The scheduled maintenance has been completed.
Oct 23, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:31 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for EU regions as we upgrade the Postgres database for Air-Tracking on October 23rd. During this maintenance window, you may experience a delay of up to 10 minutes in receiving tracking updates. Please reach out to Project 44 support if you notice any issues during or after the maintenance window.
Maintenance start: 23rd October 2024 11:30 AM UTC (13:30 PM CET) Maintenance end: 23rd October 2024 12:30 PM UTC (14:30 PM CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Support Operations Specialist
Oct 22, 09:57 UTC
Completed -
The scheduled maintenance has been completed.
Oct 23, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:30 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for NA regions as we upgrade the Postgres database for Air-Tracking on October 23rd. During this maintenance window, you may experience a delay of up to 10 minutes in receiving tracking updates. Please reach out to Project 44 support if you notice any issues during or after the maintenance window.
Maintenance start: 23rd October 2024 11:30 AM UTC Maintenance end: 23rd October 2024 12:30 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Support Operations Specialist
Oct 22, 09:54 UTC
Completed -
The scheduled maintenance has been completed.
Oct 22, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 03:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for EU regions on October 22nd. During the maintenance window you may experience some downtime for many functionalities related to LTL/Parcel, lifecycle, Location, Integration and unified search. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.
Maintenance start: 22nd October 2024 3:00 AM UTC (5:00 AM CET) Maintenance end: 22nd October 2024 5:00 AM UTC (7:00 AM CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Khasim Shaik Support Operations Specialist
Oct 21, 08:50 UTC
Completed -
The scheduled maintenance has been completed.
Oct 21, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 05:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for EU regions on October 21st. During the maintenance window you may experience some downtime for many functionalities related to LTL/Parcel, lifecycle, Location, Integration and unified search. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.
Maintenance start: 21st October 2024 5:00 AM UTC (7:00 AM CET) Maintenance end: 21st October 2024 6:00 AM UTC (8:00 AM CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Support Operations Specialist
Oct 17, 09:16 UTC
Completed -
The scheduled maintenance has been completed.
Oct 21, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 03:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure for EU region on October 21st. During the maintenance window you may experience some downtime for many functionalities related to Facilities, Appointment Booking
Below is the maintenance window schedule timings
Maintenance start: 21st October 2024 3:00 AM UTC (5:00 AM CET) Maintenance end: 21st October 2024 4:00 AM UTC (6:00 AM CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Krishnakanth Sreebhashyam Support Operations Specialist
Oct 17, 15:01 UTC
Completed -
The scheduled maintenance has been completed.
Oct 20, 03:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 12:00 UTC
Scheduled -
Dear valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM carrier's system, during which API access may be disrupted. The current planned time frame is as follows:
Maintenance start: 19th of October 2024, 12:00 PM UTC (02:00 PM CEST) Maintenance end: 20th of October 2024, 03:00 AM UTC (05:00 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Swathi Support Operations Specialist
Oct 17, 13:48 UTC
Completed -
The scheduled maintenance has been completed.
Oct 20, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 12:01 UTC
Scheduled -
Dear Valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 19th of October 2024, 12:00 PM UTC (02:00 PM CEST) Maintenance end: 20th of October 2024, 03:00 AM UTC (05:00 AM CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Sai Viswanath Support Operations Specialist
Oct 18, 07:36 UTC
Completed -
The scheduled maintenance has been completed.
Oct 19, 10:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 UTC
Scheduled -
Dear Valued Customer,
We have scheduled maintenance for the Last Mile on October 19th. We are planning to upgrade our database instance for the primary shipment database. During this time, there may be potential delays, but services will remain operational.
Maintenance start: 19th October 2024, 09:00 AM UTC Maintenance end: 19th October 2024, 01:00 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Swathi Support Operations Specialist
Oct 11, 16:00 UTC
As per our monitoring, this issue is now completely resolved.
Best Regards, Krunal Support Operations Specialist
Oct 18, 19:52 UTC
Monitoring -
Dear Valued Customer,
As per the latest update from Estes Express, this issue has been resolved. We are continuing to monitor from our end.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Krunal Support Operations Specialist
Oct 18, 19:11 UTC
Investigating -
Dear Valued Customer,
We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are facing an outage which impacts LTL Dispatch and Tracking. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Krunal Support Operations Specialist
Oct 18, 18:25 UTC
Completed -
The scheduled maintenance has been completed.
Oct 17, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:00 UTC
Scheduled -
Dear Valued Customer,
We will be undergoing scheduled maintenance of our infrastructure on October 17th. This maintenance is only specific for customers using SAP and p44 owned integration. We don't expect to have downtime during the maintenance window, but it may happen and impact tracking creation. Please reach out to Project 44 support if you notice any issues during and after the maintenance window.
Maintenance start: 17th October 2024 12:00 PM UTC Maintenance end: 17th October 2024 2:00 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Vyshnav Raju Customer support Engineer
Oct 16, 12:04 UTC
Resolved -
This incident has been resolved.
Oct 15, 14:33 UTC
Investigating -
Dear valued Customer,
We have been informed that CMA CGM is experiencing issues with their Eventhub service (from 1:00 PM UTC ) which may cause delays in sending events. Our partners are working on resolving this quickly.
Incident start: 15th October 2024 (1:00 PM UTC) 03:00 PM CEST
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Krishnakanth Sreebhashyam Engineer, Customer Support Operations
Oct 15, 13:25 UTC