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NA - Movement
Operational
NA - Visibility Operations Center (VOC)
Operational
NA - Network Management Center (NMC)
Operational
NA - Carrier VOC
Operational
NA - Driveview
Operational
NA - Inventory
Operational
NA - Orders
Operational
NA - Yard Management (YMS)
Operational
NA - Appointment Manager
Operational
NA - Sandbox
Operational
NA - LTL
Operational
Visibility Operations Center (VOC)
Operational
Dispatch API
Operational
Documents API
Operational
Rating API
Operational
Tracking API
Operational
NA - Truckload
Operational
Visibility Operations Center (VOC)
Operational
Network Management Center (NMC)
Operational
Documents API
Operational
Rating API
Operational
Tendering API
Operational
Tracking API
Operational
Carrier VOC
Operational
Analytics
Operational
NA - Parcel
Operational
Visibility Operations Center (VOC)
Operational
Documents API
Operational
Tracking API
Operational
NA - Ocean
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Clearmetal Application
Operational
Clearmetal Connect
Operational
Analytics
Operational
Port Intel
Operational
NA - Rail
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
Asset Tracking
Operational
Shipment Tracking API
Operational
NA - Air
Operational
Visibility Operations Center (VOC)
Operational
Tracking API
Operational
NA - Container Track & Trace (CTT)
Operational
Track & Trace Web Application (CTT)
Operational
Track & Trace API
Operational
Track & Trace Engine
Operational
NA - Container Sailing Schedules (CSS)
Operational
Sailing Schedules Web Application (CSS)
Operational
We would like to inform you that Schmitz Cargobull has scheduled maintenance on April 6, 2025, which will last approximately four hours.
Maintenance Start: April 6, 2025, at 09:00 UTC Maintenance End: April 6, 2025, at 13:00 UTC
During this period, we anticipate a downtime of 3-4 hours due to maintenance activities. As a result, access to the TrailerConnect portal and the BeUpToDate app will be temporarily unavailable. To minimize any inconvenience, this update is scheduled for Sunday. Rest assured, all data will remain securely stored and will be fully available once the maintenance is complete.
If you have any questions or require assistance, please feel free to contact our support team at support@project44.com.
Thank you for your understanding. Posted on
Mar 31, 2025 - 09:37 UTC
As per our monitoring the system is stable and the issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Guru Varun Kotte Support Operations Specialist
Apr 2, 03:31 UTC
Monitoring -
Dear Valued Customer,
A fix has been implemented, and our team is actively monitoring the situation. Messages received through Webhook are now fully operational. We will provide a final update once the monitoring process is complete. Thank you for your continued patience.
Apr 1, 22:52 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
Apr 1, 22:23 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a delay in near-real-time updates, affecting the functionality of operations. Messages received through Webhook are delayed.
Our engineering team is actively working on resolving this issue, and we shall update you once it is fixed.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Swathi Support Operations Specialist
Apr 1, 21:34 UTC
As per our monitoring the system is stable and the LTL services are functioning as expected.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Guru Varun Kotte Support Operations Specialist
Apr 1, 06:12 UTC
Monitoring -
Dear Valued Customer,
A fix has been implemented, and and our team is actively monitoring the situation. The LTL services are now operational, we will provide a final update once monitoring is complete.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Swathi R Support Operations Specialist
Apr 1, 00:00 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Swathi R Support Operations Specialist
Mar 31, 23:33 UTC
Investigating -
Dear Valued Customer,
We are experiencing a disruption with the LTL services. Users might experience some outages in terms of using our services.
Please be assured that our engineering team is addressing the matter as a top priority. We will provide further updates as additional information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Swathi R Support Operations Specialist
Mar 31, 22:01 UTC
Completed -
The scheduled maintenance has been completed.
Mar 30, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 12:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be upgrading our platform for the North American region on March 30th, 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 support by emailing support@project.com.
Maintenance start: 30th March 2025, 12:30 PM UTC Maintenance end: 30th March 2025, 4:30 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Pratap Singh Support Operations Specialist
Mar 13, 20:10 UTC
Completed -
The scheduled maintenance has been completed.
Mar 29, 23:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 05:00 UTC
Scheduled -
Dear Valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 29th of March 2025, 05:00 UTC (06:00 CET) Maintenance end: 30th of March 2025, 23:00 UTC (01:00 CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Riona Lobo Operations Engineer, Customer Support
Mar 28, 12:03 UTC
Completed -
The scheduled maintenance has been completed.
Mar 29, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 05:00 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:
Maintenance start: 29th of March 2025, 05:00 UTC (06:00 CET) Maintenance end: 30th of March 2025, 23:00 UTC (01:00 CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Riona Lobo, Operations Engineer, Customer Support
Mar 28, 11:50 UTC
Completed -
The scheduled maintenance has been completed.
Mar 29, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:30 UTC
Scheduled -
Dear Valued Customer,
We would like to inform you that we will be upgrading our platform for the Europe region on March 29th, 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 support by emailing support@project.com.
Maintenance start: 29th March 2025, 12:30 PM UTC Maintenance end: 29th March 2025, 4:30 PM UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best regards, Aditya Pratap Singh Support Operations Specialist
Mar 13, 20:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 UTC
Scheduled -
Dear Valued Customer,
We have been informed that Addsecure as their under planned maintenance on March 25th 2025
There is no downtime expected, however various services will be restarted and will be offline for a short period of time during the restart. This can cause short unavailability of the service or a small delay in the data provided by that service. The following services are affected:
* DataLinc, Tripevent service, Sent, Keycloak * IoTHub * Mission Planner: Application, integrator and push notifications * Driving Smart platform: integrator side * File system * Mission planner: tries from integrators to retrieve attachments * DriverLinc: attachments sent in assignments * Geozones and Maps services
Maintenance Start: March 25th, 2025, 19:00 UTC Maintenance End: March 25th, 2025, 23:00 UTC
During the maintenance window, the above services will be restarted multiple times as part of the upgrade process. Since these services are configured with multiple instances, we do not expect any downtime.
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Sai Viswanath Support Operations Specialist
Mar 25, 19:28 UTC
Monitoring -
Dear Valued Customer,
We are pleased to inform you that our engineering team has successfully resolved the issue and is actively monitoring the system's health.
As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.
Best regards, Sai Viswanath Support Operations Specialist
Mar 25, 18:19 UTC
Identified -
Dear Valued Customer,
We have identified the issue with POV Manager, and our Engineering Team is working collaboratively to fix it. We will provide further updates as soon as more information becomes available.
As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.
Best regards, Sai Viswanath Support Operations Specialist
Mar 25, 16:18 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a disruption with POV manager. As a result, shipment creation and tracking through POVM may be delayed. However, no data or updates will be lost.
Our engineering team is actively investigating the issue, and we will provide further updates as soon as more information becomes available.
At project44, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.
Best regards, Soumya Kumari Support Operations Specialist
Mar 25, 13:21 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 23:00 UTC
Scheduled -
Dear Valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 22nd of March 2025, 23:00 UTC Maintenance end: 23nd of March 2025, 19:00 UTC
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Riona Lobo Operations Engineer, Customer Support
Mar 21, 16:05 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 UTC
Scheduled -
Dear Valued Customer,
We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:
Maintenance start: 21th of March 2025, 23:00 PM UTC (00:00 CET) Maintenance end: 23rd of March 2025, 19:00 PM UTC (20:00 CET)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Vyshnav Raju, Operations Engineer, Customer Support
Mar 20, 17:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 22, 23:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:30 UTC
Scheduled -
Dear Valued Customer,
We have been informed about the scheduled maintenance for the carrier "EVERGREEN" EDI Service System. During this time, the EDI Service System will be unavailable due to system maintenance.
Maintenance start: 22nd of March 2025, 17:30 PM UTC Maintenance end: 22nd of March 2025, 23:59 PM UTC
After 00:00 UTC on March 23, 2025, EDI communication channel will be on DNS/IP addresses below:
If you are unable to access the EDI communication server, please refresh your local DNS.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Aditya Support Operations Specialist
Mar 14, 21:31 UTC
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Mar 21, 23:33 UTC
Monitoring -
Dear Valued Customer,
We are pleased to inform you that our engineering team has successfully resolved the issue and is actively monitoring the system's health. The CTT platform is now fully accessible, and customers will no longer experience any issues when viewing shipments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Mar 21, 20:35 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Mar 21, 19:46 UTC
Investigating -
Dear Valued Customer,
We are currently experiencing a login issue with the CTT platform, which may impact customers' ability to log in or view shipments in the platform.
Our engineering team is working diligently to fix the issue and we shall keep you posted on priority as new information becomes available.
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Mar 20, 18:03 UTC
Monitoring -
Dear Valued Customer,
Our engineering team is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Sai Viswanath Support Operations Specialist
Mar 20, 17:19 UTC
Identified -
Dear Valued Customer,
We have identified an issue for dispatch with one of our Carriers ODFL. Customers using ODFL may see issues while dispatching using this Carrier. Our Engineering Team is working diligently to fix this issue.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Mar 19, 17:35 UTC
Monitoring -
Dear Valued Customer,
A fix has been implemented, and our team is actively monitoring the results. We will provide further updates as needed.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Mar 19, 16:48 UTC
Identified -
Dear Valued Customer,
Our engineering team has identified the issue and is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Sai Viswanath Support Operations Specialist
Mar 19, 16:02 UTC
Investigating -
Dear Valued Customer,
We are experiencing a disruption with the LTL tracking services for our customers. Users may experience issues while trying to get tracking updates.
Our engineering team is investigating and will continue to provide updates as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Mar 19, 15:36 UTC
Resolved -
This incident has been resolved.
Mar 19, 16:28 UTC
Monitoring -
Dear Valued Customer,
We would like to inform that our customers may still intermittently experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI.
We apologize for any inconvenience this may cause and appreciate your understanding.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Completed -
The scheduled maintenance has been completed.
Mar 19, 15:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:10 UTC
Scheduled -
Dear Valued Customer,
We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.
Maintenance start: 19th of March 2025, 15:10 UTC (16:10 CEST) Maintenance end: 19th of March 2025, 15:40 UTC (16:40 CEST)
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Riona Lobo Operations Engineer, Customer Support
Mar 19, 14:56 UTC