Connectivity Issues with Ocean Carrier 'Turkon'
Identified - Dear Valued Customer,

Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

Best Regards,
Customer Support
Jun 10, 2025 - 11:30 UTC
Investigating - Dear Valued Customer,

We would like to inform you that the Carrier Turkon Open Source connectivity is currently down, and as a result, no updates are being processed at this time. Our Engineering and Network teams are actively working with Turkon to restore connectivity as quickly as possible.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Customer Support.
May 29, 2025 - 21:40 UTC

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Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Degraded Performance
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Degraded Performance
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 11, 2025

No incidents reported today.

Jun 10, 2025
API Gateway Infrastructure Maintenance - North American Region
Completed - The scheduled maintenance has been completed.
Jun 10, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:30 UTC
Scheduled - Dear Valued Customer,

We are currently upgrading our API Gateway infrastructure for the North America Region.During this period, we do not anticipate any significant disruption. However, there might be brief or intermittent service interruptions during the upgrade process.

Maintenance start: 10th of June 2025, 05:30 AM UTC
Maintenance end: 10th of June 2025, 09:30 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Jun 9, 10:21 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025
Kintetsu World Express(KWE) EDI System Maintenence
Completed - The scheduled maintenance has been completed.
Jun 8, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 12:30 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the Kintetsu World Express (KWE) EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.

Maintenance Start: 8th June 2025, 12:30 UTC
Maintenance End: 8th June 2025, 16:30 UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Engineer, Customer Support Operations
Jun 2, 17:12 UTC
Jun 7, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.

The current planned time frame is as follows:

Maintenance start: 7th of June 2025, 05:00 AM UTC (07:00 AM CEST)
Maintenance end : 7th of June 2025, 12:00 PM UTC (02:00 PM CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards
Customer Support
Jun 6, 11:13 UTC
Jun 6, 2025

No incidents reported.

Jun 5, 2025
API Gateway Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:00 UTC
Scheduled - Dear Valued customer,

We are currently upgrading our API Gateway infrastructure for the EU region.
During this period, we do not anticipate any significant disruption, there might be a brief or intermittent service interruptions during the upgrade process.

Maintenance start: 3rd of June 2025, 11:00 PM UTC (4th of June 2025 – 01:00 AM CEST)
Maintenance end: 4th of June 2025, 03:30 PM UTC (4th of June 2025 – 05:30 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Customer Support
Jun 2, 15:29 UTC
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025
Scheduled Infrastructure maintenance for NA and EU Regions
Completed - The scheduled maintenance has been completed.
Jun 2, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 08:56 UTC
Scheduled - Dear Valued Customer,

We are having a infrastructure maintenance and it shall impact LTL Booking and Rating where customers may experience delayed response times, with a minimal risk of failed requests.

While we do not expect any failures, we are noting this as a precautionary measure.

Maintenance start: June 02nd 2025, 7:30 AM UTC (9:30 AM CEST)
Maintenance end: June 02nd 2025, 9:30 AM UTC (11:30 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
Jun 2, 08:55 UTC
Scheduled Infrastructure maintenance for NA and EU Regions
Completed - The scheduled maintenance has been completed.
Jun 2, 08:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:30 UTC
Scheduled - Dear Valued Customer,

We are having a infrastructure maintenance and it shall impact LTL Booking and Rating where customers may experience delayed response times, with a minimal risk of failed requests.

While we do not expect any failures, we are noting this as a precautionary measure.

Maintenance start: June 02nd 2025, 7:30 AM UTC (9:30 AM CEST)
Maintenance end: June 02nd 2025, 9:30 AM UTC (11:30 AM CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
May 30, 10:38 UTC
Jun 1, 2025
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:01 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 31st of May 2025, 05:00 UTC (07:00 CEST)
Maintenance end: 01st of June 2025, 17:00 UTC (19:00 CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
May 30, 11:58 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 05:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted.

The current planned time frame is as follows:

Maintenance start: 31st of May 2025, 05:00 UTC (07:00 CEST)
Maintenance end : 01st of June 2025, 17:00 UTC (19:00 CEST)

We will keep you posted about further information provided by our business partner regarding the maintenance.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards
Customer Support
May 30, 09:08 UTC
Platform Upgrade Notification for North American Region
Completed - The scheduled maintenance has been completed.
Jun 1, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 12:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that we will be upgrading our platform specifically for the North American region on June 1st 2025.

During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions.

If you encounter any issues following the upgrade, please reach out to project44 Support by emailing support@project.com.

Maintenance start: June 1st 2025, 12:30 PM UTC
Maintenance end: June 1st 2025, 04:30 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
May 19, 17:09 UTC
May 31, 2025
Platform Upgrade Notification for Europe Region
Completed - The scheduled maintenance has been completed.
May 31, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 12:30 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that we will be upgrading our platform specifically for the North American region on May 31st 2025.

During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions.

If you encounter any issues following the upgrade, please reach out to project44 Support by emailing support@project.com.

Maintenance start: May 31st 2025, 12:30 PM UTC
Maintenance end: May 31st 2025, 04:30 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Customer Support
May 19, 17:16 UTC
May 30, 2025

No incidents reported.

May 29, 2025
Last Mile - Delay in Events from Push API
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.

Best Regards,
Customer Support.
May 29, 22:24 UTC
Monitoring - Dear Valued Customer,

Our engineering team has implemented a change that has begun to reduce the lag. We are actively monitoring the situation and will provide a final update once the lag is within acceptable thresholds.

Best Regards,
Customer Support
May 29, 13:30 UTC
Investigating - Dear Valued Customer,

We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Customer Support
May 29, 11:46 UTC
Scheduled Maintenance – Convey Platform Endpoints
Completed - The scheduled maintenance has been completed.
May 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 28, 11:50 UTC
Scheduled - Dear Valued Customer,

We would like to inform you of a scheduled maintenance window that will affect the following Convey platform endpoints:

https://app.getconvey.com

https://track.getconvey.com

https://tracking.getconvey.com

Maintenance Window:
Date: May 29th, 2025
Time: 10:30 AM – 11:30 AM CET (9:30 AM – 10:30 AM UTC)

Expected Impact:
During the maintenance window, these endpoints may experience sporadic connectivity issues. Our engineering team will be actively monitoring the systems to minimize impact and ensure a swift recovery.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Customer Support
May 28, 11:48 UTC
May 28, 2025

No incidents reported.

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