All Systems Operational

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Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CMA CGM Digital Factory - Scheduled Maintenance Mar 29, 2025 05:00-23:00 UTC

Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 29th of March 2025, 05:00 UTC (06:00 CET)
Maintenance end: 30th of March 2025, 23:00 UTC (01:00 CET)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo,
Operations Engineer, Customer Support
Posted on Mar 28, 2025 - 11:50 UTC

CMA CGM Eventhub - Scheduled Maintenance Mar 29, 2025 05:00-23:00 UTC

Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 29th of March 2025, 05:00 UTC (06:00 CET)
Maintenance end: 30th of March 2025, 23:00 UTC (01:00 CET)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo
Operations Engineer, Customer Support
Posted on Mar 28, 2025 - 12:03 UTC

Platform Upgrade Notification for Europe Region Mar 29, 2025 12:30-16:30 UTC

Dear Valued Customer,

We would like to inform you that we will be upgrading our platform for the Europe region on March 29th, 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 support by emailing support@project.com.

Maintenance start: 29th March 2025, 12:30 PM UTC
Maintenance end: 29th March 2025, 4:30 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Aditya Pratap Singh
Support Operations Specialist
Posted on Mar 13, 2025 - 20:13 UTC

Platform Upgrade Notification for North American Region Mar 30, 2025 12:30-16:30 UTC

Dear Valued Customer,

We would like to inform you that we will be upgrading our platform for the North American region on March 30th, 2025. During this time, all project44 services related to all modes, except for Last Mile, may experience temporary disruptions. If you encounter any issues following the upgrade, please reach out to project44 support by emailing support@project.com.

Maintenance start: 30th March 2025, 12:30 PM UTC
Maintenance end: 30th March 2025, 4:30 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Aditya Pratap Singh
Support Operations Specialist
Posted on Mar 13, 2025 - 20:10 UTC
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Addsecure - Scheduled Maintenance Notification – March 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 UTC
Scheduled - Dear Valued Customer,

We have been informed that Addsecure as their under planned maintenance on March 25th 2025

There is no downtime expected, however various services will be restarted and will be offline for a short period of time during the restart. This can cause short unavailability of the service or a small delay in the data provided by that service. The following services are affected:

* DataLinc, Tripevent service, Sent, Keycloak
* IoTHub
* Mission Planner: Application, integrator and push notifications
* Driving Smart platform: integrator side
* File system
* Mission planner: tries from integrators to retrieve attachments
* DriverLinc: attachments sent in assignments
* Geozones and Maps services

Maintenance Start: March 25th, 2025, 19:00 UTC
Maintenance End: March 25th, 2025, 23:00 UTC

During the maintenance window, the above services will be restarted multiple times as part of the upgrade process. Since these services are configured with multiple instances, we do not expect any downtime.

Should you need more information prior or after the maintenance, please do not hesitate to contact our AddSecure Hotline
by email at hotline.fleetvisor@addsecure.com or www.addsecure.com

Thank you for your understanding
Mar 13, 13:16 UTC
POV Manager Service Disruption
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist
Mar 25, 19:28 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue and is actively monitoring the system's health.

As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist
Mar 25, 18:19 UTC
Identified - Dear Valued Customer,

We have identified the issue with POV Manager, and our Engineering Team is working collaboratively to fix it. We will provide further updates as soon as more information becomes available.

As an organization, we are committed to providing reliable and high-quality service to our customers. If you have any questions, please feel free to contact us at support@project44.com.

Best regards,
Sai Viswanath
Support Operations Specialist
Mar 25, 16:18 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a disruption with POV manager. As a result, shipment creation and tracking through POVM may be delayed. However, no data or updates will be lost.

Our engineering team is actively investigating the issue, and we will provide further updates as soon as more information becomes available.

At project44, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please do not hesitate to contact us at support@project44.com.

Best regards,
Soumya Kumari
Support Operations Specialist
Mar 25, 13:21 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 23:00 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 22nd of March 2025, 23:00 UTC
Maintenance end: 23nd of March 2025, 19:00 UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo
Operations Engineer, Customer Support
Mar 21, 16:05 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 21th of March 2025, 23:00 PM UTC (00:00 CET)
Maintenance end: 23rd of March 2025, 19:00 PM UTC (20:00 CET)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Vyshnav Raju, 

Operations Engineer, Customer Support
Mar 20, 17:34 UTC
Mar 22, 2025
EVERGREEN - EDI Service System Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:30 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance for the carrier "EVERGREEN" EDI Service System. During this time, the EDI Service System will be unavailable due to system maintenance.

Maintenance start: 22nd of March 2025, 17:30 PM UTC
Maintenance end: 22nd of March 2025, 23:59 PM UTC

After 00:00 UTC on March 23, 2025, EDI communication channel will be on DNS/IP addresses below:

- tpegw001.shipmentchain.com 210.65.198.133
- edi1.shipmentchain.com 61.31.52.133
- edi2.shipmentchain.com 210.65.198.133
- edi3.shipmentchain.com 203.92.208.133

If you are unable to access the EDI communication server, please refresh your local DNS.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Aditya
Support Operations Specialist
Mar 14, 21:31 UTC
Mar 21, 2025
Container Track & Trace (CTT) - Disruption
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 21, 23:33 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue and is actively monitoring the system's health. The CTT platform is now fully accessible, and customers will no longer experience any issues when viewing shipments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 21, 20:35 UTC
Identified - Dear Valued Customer,

Our engineering team has identified the issue and is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 21, 19:46 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a login issue with the CTT platform, which may impact customers' ability to log in or view shipments in the platform.

Our engineering team is working diligently to fix the issue and we shall keep you posted on priority as new information becomes available.

Regards,
Abhra Roy Choudhury
Mar 21, 16:39 UTC
Mar 20, 2025
LTL Dispatch Issue with ODFL
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 20, 18:03 UTC
Monitoring - Dear Valued Customer,

Our engineering team is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist
Mar 20, 17:19 UTC
Identified - Dear Valued Customer,

We have identified an issue for dispatch with one of our Carriers ODFL. Customers using ODFL may see issues while dispatching using this Carrier. Our Engineering Team is working diligently to fix this issue.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury
Mar 20, 16:28 UTC
Mar 19, 2025
LTL Tracking Service Disruption
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 19, 17:35 UTC
Monitoring - Dear Valued Customer,

A fix has been implemented, and our team is actively monitoring the results. We will provide further updates as needed.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Mar 19, 16:48 UTC
Identified - Dear Valued Customer,

Our engineering team has identified the issue and is in the process of deploying a fix. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Sai Viswanath
Support Operations Specialist
Mar 19, 16:02 UTC
Investigating - Dear Valued Customer,

We are experiencing a disruption with the LTL tracking services for our customers. Users may experience issues while trying to get tracking updates.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Mar 19, 15:36 UTC
Intermittent delays in Ocean Shipment Updates and CTT Access Interruption
Resolved - This incident has been resolved.
Mar 19, 16:28 UTC
Monitoring - Dear Valued Customer,

We would like to inform that our customers may still intermittently experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI.

We apologize for any inconvenience this may cause and appreciate your understanding.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Abhra Roy Choudhury
Mar 19, 13:55 UTC
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 15:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:10 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 19th of March 2025, 15:10 UTC (16:10 CEST)
Maintenance end: 19th of March 2025, 15:40 UTC (16:40 CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo
Operations Engineer, Customer Support
Mar 19, 14:56 UTC
Mar 18, 2025
Delayed Ocean Shipment Updates and CTT Access Interruption
Resolved - Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 18, 20:58 UTC
Monitoring - Dear Valued Customer,

We are pleased to inform you that our engineering team has successfully resolved the issue, and there will be no further delays in ocean shipment updates. The Container Track & Trace (CTT) system is now fully accessible. The issue was identified to have occurred between 7:10 PM UTC and 8:20 PM UTC. The affected services are now operational, and we are closely monitoring the system's performance. A final update will be provided once the monitoring process is complete.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 18, 20:42 UTC
Investigating - Dear Valued Customer,

Please be informed that customers using "Movement" platform in the EU and NA regions may experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI. We apologize for any inconvenience this may cause and appreciate your understanding.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist
Mar 18, 20:31 UTC
Mar 17, 2025

No incidents reported.

Mar 16, 2025
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 06:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 15th of March 2025, 06:00 AM UTC (07:00 AM CET)
Maintenance end: 16th of March 2025, 17:00 PM UTC (18:00 PM CET)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo
Operations Engineer, Customer Support
Mar 14, 12:11 UTC
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 05:00 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 15th of March 2025, 05:00 AM UTC (07:00 CEST)
Maintenance end: 16th of March 2025, 16:00 PM UTC (18:00 CEST)

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Riona Lobo
Operations Engineer, Customer Support
Mar 14, 13:08 UTC
Mar 15, 2025
EVERGREEN - EDI Service System Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 23:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 17:30 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance for the carrier "EVERGREEN" EDI Service System. During this time, the EDI Service System will be unavailable due to system maintenance.

Maintenance start: 15th of March 2025, 17:30 PM UTC
Maintenance end: 15th of March 2025, 23:59 PM UTC

From 00:00 UTC on 16th March 2025 until 17:29 UTC on 22nd March 2025, please use the following DNS/IP addresses for the EDI communication channel:

tpegw001.shipmentchain.com - 63.240.116.74
edi1.shipmentchain.com - 63.240.116.74
edi2.shipmentchain.com - 63.240.116.74
edi3.shipmentchain.com - 63.240.116.74

If you are unable to access the EDI communication server, please refresh your local DNS settings.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Aditya
Support Operations Specialist
Mar 14, 21:21 UTC
Mar 14, 2025

No incidents reported.

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