CMA CGM Digital Factory - Scheduled Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 2026 - 16:00 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 17th of January 2026, 04:00 PM UTC(05:00 PM CET)
Maintenance end : 19th of January 2026, 08:30 AM UTC(09:30 AM CET)

Best Regards
Customer Support
Jan 17, 2026 16:00 - Jan 19, 2026 08:30 UTC

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Tendering API Operational
90 days ago
100.0 % uptime
Today
Booking API Operational
90 days ago
100.0 % uptime
Today
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Predictive Delivery Date API Operational
90 days ago
100.0 % uptime
Today
UOV API Operational
90 days ago
100.0 % uptime
Today
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
EU - Ocean Operational
90 days ago
100.0 % uptime
Today
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
Extended Visibility (Door to Door) Operational
Terminal Visiblity Operational
Booking API Operational
90 days ago
100.0 % uptime
Today
Tendering API Operational
90 days ago
100.0 % uptime
Today
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
90 days ago
100.0 % uptime
Today
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
UOV API Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
Upstream Network Providers Under Maintenance
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Under Maintenance
Rail Carrier Operational
Air Carrier Operational
NA - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
EU - Flat File Upload (POV Manager) Operational
90 days ago
100.0 % uptime
Today
Shipment Creation/Update Operational
90 days ago
100.0 % uptime
Today
Shipment Tracking Operational
90 days ago
100.0 % uptime
Today
YMS Operational
90 days ago
100.0 % uptime
Today
Appointment Manager Operational
90 days ago
100.0 % uptime
Today
Yard Visibility Operational
90 days ago
100.0 % uptime
Today
YMS External API Operational
90 days ago
100.0 % uptime
Today
AI Disruption Navigator Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – Core Messaging System Jan 18, 2026 14:30-20:29 UTC

Dear Valued Customer,

We will be undergoing messaging system upgrades for the NA region on 18 January 2026. During this period, there is no downtime anticipated but there may be minor delays in processing certain updates.

Maintenance Start: January 18th, 2026 02:30 PM UTC
Maintenance End: January 18th, 2026 08:30 PM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Posted on Jan 18, 2026 - 14:30 UTC
Jan 18, 2026

No incidents reported today.

Jan 17, 2026
Scheduled Maintenance – Tracking API (EU Region)
Completed - The scheduled maintenance has been completed.
Jan 17, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:30 UTC
Scheduled - Dear Valued Customer,

We will be undergoing messaging system upgrades for the EU region on 17 January 2026. During this period, there is no downtime anticipated but there may be minor delays in processing certain updates.

Maintenance Start: January 17th, 2026 02:30 PM UTC
Maintenance End: January 17th, 2026 08:30 PM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jan 13, 09:27 UTC
Jan 16, 2026

No incidents reported.

Jan 15, 2026
Scheduled Maintenance – Shipment Tracking Service
Completed - The scheduled maintenance has been completed.
Jan 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance on our Shipment Tracking Service to upgrade our database infrastructure. This will impact users in the North America region on January 14th, 2026. During the maintenance window, which will last for approximately 6 hours, the service will remain operational; however, you may experience intermittent errors when initializing or retrieving shipment data. No prolonged downtime is expected, and normal service will resume following completion of the maintenance.

Maintenance Start - January 15th, 2026 10:00 AM UTC
Maintenance End - January 15th, 2026 03:00 PM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards
Customer Support
Jan 15, 09:59 UTC
Jan 14, 2026
Scheduled Maintenance – Shipment Tracking Service
Completed - The scheduled maintenance has been completed.
Jan 14, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 UTC
Scheduled - Dear Valued Customer,

We will be performing scheduled maintenance on our Shipment Tracking Service to upgrade our database infrastructure. This will impact users in the North America region on January 14th, 2026. During the maintenance window, which will last for approximately 6 hours, the service will remain operational; however, you may experience intermittent errors when initializing or retrieving shipment data. No prolonged downtime is expected, and normal service will resume following completion of the maintenance.

Maintenance Start - January 14th, 2026 09:00 AM UTC
Maintenance End - January 14th, 2026 03:00 PM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards
Customer Support
Jan 13, 14:55 UTC
Scheduled database upgrade for NA and EU Region
Completed - The scheduled maintenance has been completed.
Jan 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:00 UTC
Scheduled - Dear Valued Customer,

We will be performing a scheduled database upgrade for North America (NA) and Europe (EU) regions. This maintenance is planned for January 14th, 2026 and will take place for approximately 2 hours. During this period, users in the NA and EU regions may experience failed requests to the Tracking API and failures to reach the VOC across all transportation modes, including Truckload (TL), Less-than-Truckload (LTL), Ocean, Air, Rail, and Parcel. We are taking every precaution to ensure service stability and minimize any potential disruptions during this maintenance window.

Maintenance Start - January 14th, 2026 01:00 UTC
Maintenance End - January 14th, 2026 03:00 UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Jan 7, 21:58 UTC
Jan 13, 2026

No incidents reported.

Jan 12, 2026
YMS Reporting Data Delay – NA Region
Resolved - Dear Valued Customer,

The issue affecting Yard Management System (YMS) reporting in the North America Production environment has been resolved. All systems are operating normally.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer support.
Jan 12, 09:21 UTC
Monitoring - Dear Valued Customer,

A fix has been implemented for the Yard Management System(YMS) reporting issue in the North America Production environment.Our teams are actively monitoring the system to ensure continued stability.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com

Regards,
Customer Support
Jan 12, 08:47 UTC
Investigating - Dear Valued Customer,

We are currently experiencing an issue affecting the Yard Management System (YMS) reporting in the North America Production environment. Some customers may notice that report data displayed in the YMS UI is not up to date. Specifically, report data after January 10 is not currently available. The product is partially impacted, and our team is actively investigating the issue to restore full functionality as quickly as possible.

We appreciate your patience and understanding as we work to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com
.
Regards,
Customer Support
Jan 12, 05:59 UTC
Jan 11, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 03:30 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 11th of January 2025, 04:30 AM CET(03:30 AM UTC)
Maintenance end : 11th of January 2025, 09:00 AM CET(08:00 AM UTC)

Best Regards
Customer Support
Jan 8, 19:48 UTC
Jan 10, 2026
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 9, 20:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 22:21 UTC
Scheduled - Dear Valued Customer,

CMA CGM has informed us of scheduled system maintenance, during which API access will be temporarily unavailable. As a result, there may be delays in receiving events. We appreciate your understanding and patience during this time.

The current planned time frame is as follows:

Maintenance start: 10th of January 2025, 16:00 PM CET(15:00 PM UTC)
Maintenance end : 10th of January 2025, 19:30 PM CET(18:30 PM UTC)

Best Regards
Customer Support
Jan 8, 18:49 UTC
Jan 9, 2026
Service Update: Kuehne + Nagel Shipment Tracking
Resolved - Dear Valued Customer,

We would like to inform you that the issue has been resolved from the carrier's (Kuehne Nagel) side. The Shipment Tracking is now operating as expected for this carrier.

Best regards,
Customer Support
Jan 9, 10:44 UTC
Investigating - Dear Valued Customer,

We would like to inform you that we are currently experiencing technical issues with one of our carriers, Kuehne + Nagel while retrieving tracking updates via their API connection. As a result, shipment tracking updates for Ocean, Air, and LTL modes for this carrier may be temporarily unavailable.

Please be assured that we are closely working with Kuehne + Nagel to resolve this matter at the earliest. We will continue to monitor the situation and share updates as more information becomes available.

Thank you for your understanding and patience.

Regards,
Customer Support
Jan 8, 07:59 UTC
Jan 8, 2026
Scheduled Maintenance-Shipment Tracking Service
Completed - The scheduled maintenance has been completed.
Jan 8, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 09:00 UTC
Scheduled - Dear Valued customer,

We will be performing scheduled maintenance on our Shipment Tracking Service to upgrade our database infrastructure. During this maintenance window, the service will remain operational; however, users in the North America region may experience intermittent errors when initializing or retrieving shipment data.

Maintenance Start Time: January 8th, 2026 at 9:00 AM UTC
Maintenance End Time: January 8th, 2026 at 3:00 PM UTC

We have taken all necessary precautions to minimize any inconvenience and will work to restore full service as swiftly as possible.

Regards,
Customer Support
Jan 7, 13:27 UTC
Scheduled Infrastructure Upgrade Maintenance - Last Mile
Completed - The scheduled maintenance has been completed.
Jan 8, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 05:30 UTC
Scheduled - Dear Valued Customer,

We will be performing a scheduled platform upgrade to our Last Mile (LM) service across the global region on January 8th, 2026.

During this maintenance window, which will last for approximately 4 hours, our services may be unavailable and you may experience interruptions in access and functionality.

We have taken all necessary precautions to minimize any inconvenience and will work to restore full service as swiftly as possible.

Maintenance Start - January 8th, 2026 05:30 AM UTC
Maintenance End - January 8th, 2026 10:30 AM UTC

As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Customer Support
Jan 6, 16:28 UTC
Jan 7, 2026
Partial Service Disruption | FTL Position Data – North America
Resolved - Dear Valued Customer,

We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.

Best regards,
Customer Support
Jan 7, 11:25 UTC
Monitoring - Dear Valued Customer,

The issue has been resolved, and the system has been restored to normal operations. All services are functioning as expected.

We appreciate your patience and understanding as we worked to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer support
Jan 7, 10:35 UTC
Investigating - Dear Valued Customer,

We are currently experiencing a partial disruption affecting our Full Truckload (FTL) services in the North America production environment. At this time, some customers may not see TL shipment position updates due to an issue with position data ingestion. Our team is actively investigating the root cause and working to restore full service as quickly as possible.

We appreciate your patience and understanding as we work to resolve this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards ,
Customer support
Jan 7, 09:36 UTC
Jan 6, 2026
Estes Express (EXLA) API Service Disruption
Resolved - Dear Valued Customer,

We would like to inform you that the latency issues previously reported with the REST and SOAP Rate Quote APIs for Estes Express (EXLA) have been successfully resolved.

The timeouts were the result of a temporary issue on the carrier's side. We coordinated closely with Estes Express to address the matter, and all services are now functioning as expected.

We appreciate your patience and understanding. Should you experience any further issues or require additional assistance, please contact our support team.

Regards,
Customer Support
Jan 6, 05:17 UTC
Identified - Dear Valued Customer,

We have been informed by one of our Carriers: Estes Express (EXLA) that they are currently experiencing latency issues with our REST and SOAP Rate Quote APIs, resulting in timeouts.

We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available.

Regards,
Customer Support.
Jan 5, 19:10 UTC
Jan 5, 2026
Jan 4, 2026

No incidents reported.

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