We would like to inform you that the latency issues previously reported with the REST and SOAP Rate Quote APIs for Estes Express (EXLA) have been successfully resolved.
The timeouts were the result of a temporary issue on the carrier's side. We coordinated closely with Estes Express to address the matter, and all services are now functioning as expected.
We appreciate your patience and understanding. Should you experience any further issues or require additional assistance, please contact our support team.
Regards, Customer Support
Posted Jan 06, 2026 - 05:17 UTC
Identified
Dear Valued Customer,
We have been informed by one of our Carriers: Estes Express (EXLA) that they are currently experiencing latency issues with our REST and SOAP Rate Quote APIs, resulting in timeouts.
We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available.
Regards, Customer Support.
Posted Jan 05, 2026 - 19:10 UTC
This incident affected: Upstream Network Providers (LTL Carrier).