Scheduled
Dear Valued Customer,
We will be performing scheduled maintenance to our backend messaging infrastructure in EU region. This maintenance is intended to ensure the continued security, reliability, and performance of our services.
During the maintenance window, customers may experience temporary delays in processing Tracking updates and slightly higher latency across the platforms. Normal processing is expected to resume once the maintenance is complete.
Maintenance Start: August 22, 2026 at 6:00 AM UTC
Maintenance End: August 22, 2026 at 9:00 AM UTC
As an organization, we are committed to providing reliable and high-availability services to our customers. We appreciate your patience and understanding while we complete this maintenance.
If you have any questions, please do not hesitate to reach out to support@project44.com.
Best regards,
Customer Support
Posted Aug 12, 2026 - 16:29 UTC
This scheduled maintenance affects: EU - LTL (Visibility Operations Center (VOC), Dispatch API, Documents API, Rating API, Tracking API), EU - Truckload (Visibility Operations Center (VOC), Network Management Center (NMC), Documents API, Rating API, Tendering API, Tracking API, Carrier VOC, Analytics, Booking API, Tracking Notifications), EU - Parcel (Visibility Operations Center (VOC), Documents API, Tracking API), EU - Ocean (Visibility Operations Center (VOC), Tracking API, Analytics, Port Intel, Extended Visibility (Door to Door), Terminal Visiblity, Booking API, Tendering API), EU - Rail (Visibility Operations Center (VOC), Tracking API, Asset Tracking, Shipment Tracking API), EU - Air (Visibility Operations Center (VOC), Tracking API), and EU - Yard Management (YMS), EU - Appointment Manager.