The issue has been fully resolved, as confirmed by Samsara.
Posted Feb 24, 2026 - 17:31 UTC
Monitoring
Dear Valued Customer,
Latest Update:
Samsara is currently in the active recovery phase.
Customers in the United States should now be experiencing full service restoration. Services in Canada and the EU are continuing to stabilise. Some customers in these regions may still encounter intermittent access issues when using the cloud dashboard. If this happens, please refresh the page and try again.
Full service restoration across all regions is expected shortly.
We sincerely appreciate your patience and understanding during this time. If you have any questions or require assistance, please contact us at support@project44.com
The Samsara engineering team has identified the root cause of the availability issues affecting the Samsara Cloud, and recovery efforts are currently in progress.
We appreciate your patience and understanding as the issue is being addressed. We understand the importance of reliable and highly available services and sincerely apologize for any inconvenience this may cause.
If you have any questions or require assistance, please contact us at support@project44.com
We have been informed about the production system outage of the Samsara – the provider is experiencing a major outage that is impacting data flow.
As a result, all inbound and outbound file transmissions associated with Samsara are temporarily unavailable during this period.
Samsara is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will provide updates as soon as more information becomes available.
We understand the importance of reliable and highly available services and sincerely apologize for any inconvenience this may cause. If you have any questions or require assistance, please contact us at support@project44.com