We would like to inform you of scheduled maintenance for our CTT platform and related ocean services. As part of our ongoing commitment to maintaining reliable and resilient services, we will be upgrading the underlying database infrastructure with the aim of improving reliability and recovery capabilities.
During the maintenance window, customers will experience a complete outage of the CTT platform. Shipment tracking and related ocean services will be unavailable for up to 2.5 hours.
Maintenance Schedule: Maintenance Start: October 11, 2026, at 5:30 AM UTC Maintenance End: October 11, 2026, at 8:00 AM UTC
We kindly request that you plan accordingly and avoid performing any critical operations during the maintenance window.
If you have any questions or experience any issues after the maintenance window, please contact us at support@project44.com.
Best regards, Customer Support
Posted Oct 06, 2026 - 09:50 UTC
This scheduled maintenance affects: NA - Container Track & Trace (CTT) (Track & Trace Web Application (CTT), Track & Trace API, Track & Trace Engine) and EU - Container Track & Trace (CTT) (Track & Trace Web Application (CTT), Track & Trace API, Track & Trace Engine).