As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.
Best Regards, Customer Support.
Posted May 29, 2025 - 22:24 UTC
Monitoring
Dear Valued Customer,
Our engineering team has implemented a change that has begun to reduce the lag. We are actively monitoring the situation and will provide a final update once the lag is within acceptable thresholds.
Best Regards, Customer Support
Posted May 29, 2025 - 13:30 UTC
Investigating
Dear Valued Customer,
We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API.
Our engineering team is investigating and will continue to provide updates as more information becomes available.
As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Best regards, Customer Support
Posted May 29, 2025 - 11:46 UTC
This incident affected: NA - Last Mile (Data API, Shipments API) and EU - Last Mile (Data API, Shipments API).