Upgrade to TLS 1.2 or higher before 31-Jan-2025
Incident Report for P44 Status Page
Resolved
This incident has been resolved.
Posted Feb 05, 2025 - 16:33 UTC
Monitoring
Dear Valued Customer,

This is a reminder that project44 will discontinue support for TLS 1.0 and TLS 1.1 protocols effective January 31, 2025. To ensure uninterrupted service, we kindly request you to upgrade to TLS 1.2 or higher at the earliest convenience.

Steps to Take:

Upgrade to TLS 1.2 or Higher:
Confirm that your client, SDK, or tooling supports TLS 1.2 or a more recent version.

Update Environments:
Update any relevant operating systems, libraries (e.g., OpenSSL), or dependencies to enforce TLS 1.2 or higher.

Validate Configuration:
Ensure your code or API consumers are explicitly configured to support TLS 1.2+ and do not fallback to outdated protocols.

We recommend coordinating with your IT or Engineering team to implement these changes promptly.

If you have any questions or concerns, please feel free to reach out to your Customer Success Manager (CSM) or contact us at support@project44.com.

Regards,
Abhra Roy Choudhury
Posted Jan 21, 2025 - 16:47 UTC
This incident affected: NA - Movement and EU - Movement.