LTL Services Disruption

Incident Report for P44 Status Page

Resolved

Dear Valued Customer,

As per our monitoring the system is stable and the LTL services are functioning as expected.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Guru Varun Kotte
Support Operations Specialist
Posted Apr 01, 2025 - 06:12 UTC

Monitoring

Dear Valued Customer,

A fix has been implemented, and and our team is actively monitoring the situation. The LTL services are now operational, we will provide a final update once monitoring is complete.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi R
Support Operations Specialist
Posted Apr 01, 2025 - 00:00 UTC

Identified

Dear Valued Customer,

Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi R
Support Operations Specialist
Posted Mar 31, 2025 - 23:33 UTC

Investigating

Dear Valued Customer,

We are experiencing a disruption with the LTL services. Users might experience some outages in terms of using our services.

Please be assured that our engineering team is addressing the matter as a top priority. We will provide further updates as additional information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi R
Support Operations Specialist
Posted Mar 31, 2025 - 22:01 UTC
This incident affected: NA - LTL (Dispatch API, Rating API, Tracking API) and EU - LTL (Dispatch API, Rating API, Tracking API).