We have been informed that the issue with the ELD Provider "Omnitracs" is now resolved and functioning as expected.
Best Regards, Sai Viswanath Support Operations Specialist
Posted Dec 18, 2024 - 15:24 UTC
Update
Dear Valued Customer,
As per the latest update - Omnitracs ELD provider is currently experiencing an additional issue with their database. The DBAs are actively working to resolve the issue; however, an ETA has not yet been provided.
We will keep you updated as soon as further information becomes available.
Best Regards, Krishnakanth Sreebhashyam Support Operations Specialist
Posted Dec 17, 2024 - 20:42 UTC
Investigating
Dear Valued Customer,
We have been informed that the ELD provider Omnitracs is currently experiencing a disruption with their API, which is not functioning as expected. We have already reached out to them, and they are prioritizing the resolution of the issue.
We will keep you updated with any new developments as soon as they become available.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Krishnakanth Sreebhashyam Support Operations Specialist
Posted Dec 17, 2024 - 16:31 UTC
This incident affected: Upstream Network Providers (TL Carrier/ELD).