As per our engineering team, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.
Regards, Jayaraj BS Operations Engineer, Customer Support
Posted May 13, 2025 - 10:02 UTC
Update
Dear Valued Customer,
Our Engineering Team is investigating this issue as a top priority, and we will continue to provide updates as more information becomes available.
Thank you for your patience and understanding.
Best Regards Guru Kotte Customer Support
Posted May 13, 2025 - 09:38 UTC
Investigating
Dear Valued Customer,
We are currently experiencing an issue with our Last Mile Tracking Page 1.0 (https://tracking.getconvey.com/), which may not be loading correctly for some users. Please note that Tracking Page 2.0 (https://track.getconvey.com) is functioning as expected.
Our engineering team is actively investigating the issue and treating it as a top priority. We will share updates as soon as more information becomes available.
As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards Riona Lobo Customer Support
Posted May 13, 2025 - 08:35 UTC
This incident affected: NA - Last Mile (Tracking Page) and EU - Last Mile (Tracking Page).