We are pleased to inform you that the disruption for LTL Services has been fully resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Nihal Sayed Support Operations
Posted Feb 20, 2025 - 09:33 UTC
Monitoring
Dear Valued Customer,
Our engineering team has resolved the issue and is actively monitoring the system's health. The LTL services are now operational. We will provide a final update once the monitoring is successfully completed.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Nihal Sayed Support Operations
Posted Feb 20, 2025 - 06:39 UTC
Identified
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. The team has determined that the impact of the issue will cause customers to experience intermittent issues with the LTL services.
Regards, Nihal Sayed Support Operations
Posted Feb 20, 2025 - 05:31 UTC
Investigating
Dear Valued Customer,
We are currently experiencing an issue with our LTL rating services, which may result in errors when attempting to obtain rates.
Please be assured that our engineering team is addressing the matter as a top priority. We will provide further updates as additional information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Nihal Sayed Support Operations
Posted Feb 20, 2025 - 04:34 UTC
This incident affected: NA - LTL (Dispatch API, Documents API, Rating API).