As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Pratap Singh Support Operations Specialist
Posted Jan 10, 2025 - 04:18 UTC
Monitoring
Dear Valued Customer,
Our engineering team has identified the issue and implemented a fix. We are continuing to monitor from our end and shall post a final update as more information is available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Vyshnav Raju Support Operations Specialist
Posted Jan 09, 2025 - 20:19 UTC
Investigating
Dear Valued Customer,
We are currently experiencing issues with tracking updates on the Movement platform for ocean shipments For NA region. During this period, Customers would face delays in tracking shipments.
Our engineering team is investigating and will continue to provide updates as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Vyshnav Raju Support Operations Specialist
Posted Jan 09, 2025 - 17:36 UTC
This incident affected: NA - Movement and NA - Ocean (Tracking API).