Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 21, 2026 - 07:25 UTC
Scheduled
Dear Valued Customer,
We would like to inform you that the scheduled maintenance for Last Mile database optimization is taking longer than originally anticipated. To ensure the successful completion of the database optimization, the maintenance window has been extended by an additional 30 minutes.
Updated Maintenance Window
Maintenance Start: July 21, 2026, at 6:30 AM UTC Revised Maintenance End: July 21, 2026, at 7:45 AM UTC
During the extended maintenance window, there may be delays in processing and pushing tracking updates. Additionally, users may encounter intermittent issues when accessing our APIs and may experience slightly longer page load times within the GetConvey UI.
As an organization, we remain committed to providing reliable and highly available services to our customers. We appreciate your patience and understanding while we complete this work.
If you have any questions, please do not hesitate to reach out to support@project44.com.
Regards, Customer Support
Posted Jul 21, 2026 - 07:24 UTC
This scheduled maintenance affected: NA - Last Mile (Data API, Orders API, Shipments API, Case Service API, Tracking Page, Application, Convey Website, Carrier Connections (Upstream Network), Processing, SFTP, Data Ingestion, Predictive Delivery Date API, UOV API).