We would like to inform you of scheduled maintenance on November 14, 2026, to turn off Cast AI on the GKE Device Drivers cluster in the EU Production environment (prod-europe-west1).
During the maintenance window, shipment tracking may be impacted for shipments whose assets belong to providers running on the EU Production GKE cluster. This may affect customers in both EU and NA regions, as cross-region shipments are supported for NA customers.
Maintenance Schedule: Maintenance Start: November 14, 2026, at 6:30 AM UTC Maintenance End: November 14, 2026, at 8:30 AM UTC
We recommend planning accordingly and being aware of possible shipment tracking disruptions during this maintenance window. As part of our ongoing commitment to maintaining reliable services, we will be carrying out this maintenance. We appreciate your cooperation and understanding.
If you have any questions or experience any issues after the maintenance window, please contact us at support@project44.com.
Best regards, Customer Support
Posted Nov 13, 2026 - 14:40 UTC
This scheduled maintenance affects: NA - Truckload (Network Management Center (NMC)) and EU - Truckload (Network Management Center (NMC)).