As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.
Regards, Vyshnav Raju Customer Support
Posted Apr 14, 2025 - 13:46 UTC
Monitoring
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Jayaraj BS Customer Support Operations
Posted Apr 14, 2025 - 08:52 UTC
Update
We are continuing to investigate this issue.
Posted Apr 14, 2025 - 07:58 UTC
Investigating
Dear Valued Customer,
We are currently experiencing a delay in receiving the latest updates on Ocean Shipments within our platform.The Impact is for NA Region. Our engineering team has identified the issue and is working on a resolution.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Best Regards, Jayaraj BS Customer Support Operations
Posted Apr 14, 2025 - 07:55 UTC
This incident affected: NA - Ocean (Tracking API).