Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2026 - 09:00 UTC
Scheduled
Dear Valued Customer,
We will be performing scheduled maintenance on our Shipment Tracking Service to upgrade our database infrastructure. This will impact users in the North America region on January 14th, 2026. During the maintenance window, which will last for approximately 6 hours, the service will remain operational; however, you may experience intermittent errors when initializing or retrieving shipment data. No prolonged downtime is expected, and normal service will resume following completion of the maintenance.
Maintenance Start - January 14th, 2026 09:00 AM UTC Maintenance End - January 14th, 2026 03:00 PM UTC
As an organisation, we are committed to providing reliable and high availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards Customer Support
Posted Jan 13, 2026 - 14:55 UTC
This scheduled maintenance affected: NA - Parcel (Tracking API), NA - Ocean (Tracking API), NA - Rail (Tracking API), NA - Air (Tracking API), NA - Truckload (Tracking API), and NA - LTL (Tracking API).