Freighthub scheduled upgrade
Scheduled Maintenance Report for P44 Status Page
Completed
The scheduled maintenance has been completed.
Posted Feb 21, 2024 - 12:29 UTC
Update
Dear Valued Customer,

Please be informed that project44's engineering team has completed internal testing and is ready to proceed with the scheduled upgrade to the major version of Java used by one of our key applications, Freighthub (which serves as the API Gateway for many requests).

This change has already been rolled out to the Sandbox (test environment) since the 2nd of February. A schedule for production environments looks as follows:

* Production EU: 15th of February, where initially 10% of the traffic will be directed to the upgraded version.
* Production NA: 19th of February with the same 10% of traffic.

On the 26th of February, we will complete the rollout by directing 100% of the traffic to the upgraded version for all environments.

We would like to let you know that no action is needed from the customer’s side for this upgrade.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Posted Feb 15, 2024 - 11:59 UTC
Update
Dear Valued Customer,

We will be undergoing a scheduled upgrade to the major version of Java used by one of our key applications, Freighthub. This application serves as the API Gateway for many requests.

To ensure a smooth transition, we will be implementing the upgrade in a phased manner. We will start by rolling out the Sandbox on January 31st. During this phase, 50% of the traffic will be directed to the upgraded version. Our team will closely monitor any changes in behaviour during this period.

Following the Sandbox phase, the same upgrade will be implemented in Production NA and EU. This will commence on February 8th, where initially 10% of the traffic will be directed to the upgraded version. On February 19th, we will complete the rollout by directing 100% of the traffic to the upgraded version.

We would like to let you know that no action is needed from the customer’s side for this upgrade.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Posted Feb 07, 2024 - 19:15 UTC
Update
Dear Valued Customer,

We will be undergoing a scheduled upgrade to the major version of Java used by one of our key applications, Freighthub. This application serves as the API Gateway for many requests.

To ensure a smooth transition, we will be implementing the upgrade in a phased manner. We will start by rolling out the Sandbox on January 31st. During this phase, 50% of the traffic will be directed to the upgraded version. Our team will closely monitor any changes in behaviour during this period.

Following the Sandbox phase, the same upgrade will be implemented in Production NA and EU. This will commence on February 8th, where initially 10% of the traffic will be directed to the upgraded version. On February 19th, we will complete the rollout by directing 100% of the traffic to the upgraded version.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Posted Feb 06, 2024 - 18:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 31, 2024 - 02:30 UTC
Scheduled
Dear Valued Customer,

We will be undergoing a scheduled upgrade to the major version of Java used by one of our key applications, Freighthub. This application serves as the API Gateway for many requests.
 
To ensure a smooth transition, we will be implementing the upgrade in a phased manner. We will start by rolling out the Sandbox on January 31st. During this phase, 50% of the traffic will be directed to the upgraded version. Our team will closely monitor any changes in behaviour during this period.
 
Following the Sandbox phase, the same upgrade will be implemented in Production NA and EU. This will commence on February 5th, where initially 10% of the traffic will be directed to the upgraded version. On February 12th, we will complete the rollout by directing 100% of the traffic to the upgraded version.
 
As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations
Posted Jan 31, 2024 - 02:27 UTC
This scheduled maintenance affected: NA - Movement, NA - Sandbox, EU - Movement, and EU - Sandbox.