Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2025 - 14:45 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted May 13, 2025 - 14:32 UTC
Scheduled
Dear Valued Customer,
We would like to inform you of a scheduled infrastructure maintenance for the Ocean Legacy FTP Server (downloads.ocean-insights.com)
During this window, the FTP server will remain accessible. However, uploads will not be forwarded to the CTT platform, as the internal file processing system will be temporarily unavailable
Our team will be closely monitoring the systems to ensure minimal impact Maintenance Window: Start: May 13th, 2025 – 2:30 PM UTC (8:00 PM IST) End: May 13th, 2025 – 7:30 PM UTC (1:00 AM IST, May 14th)
Note : this maintenance will ONLY impact EDI carrier connections
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best regards, Customer Support Operations
Posted May 13, 2025 - 14:31 UTC
This scheduled maintenance affected: NA - Ocean (Visibility Operations Center (VOC), Tracking API) and EU - Ocean (Visibility Operations Center (VOC), Tracking API).