As per our monitoring the system is stable and the issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Guru Varun Kotte Support Operations Specialist
Posted Apr 02, 2025 - 03:31 UTC
Monitoring
Dear Valued Customer,
A fix has been implemented, and our team is actively monitoring the situation. Messages received through Webhook are now fully operational. We will provide a final update once the monitoring process is complete. Thank you for your continued patience.
Posted Apr 01, 2025 - 22:52 UTC
Identified
Dear Valued Customer,
Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.
Posted Apr 01, 2025 - 22:23 UTC
Investigating
Dear Valued Customer,
We are currently experiencing a delay in near-real-time updates, affecting the functionality of operations. Messages received through Webhook are delayed.
Our engineering team is actively working on resolving this issue, and we shall update you once it is fixed.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Swathi Support Operations Specialist
Posted Apr 01, 2025 - 21:34 UTC
This incident affected: NA - Parcel (Tracking API), NA - Ocean (Tracking API), NA - Rail (Tracking API), NA - Truckload (Tracking API), NA - LTL (Tracking API), and NA - Yard Management (YMS).