Our engineering team has successfully implemented a fix. The issue is now resolved, and the system is functioning as expected.
If you have any questions, please don’t hesitate to reach out to support@project44.com.
Regards, Customer Support
Posted Sep 23, 2025 - 10:28 UTC
Identified
Dear Valued Customer,
Our engineering team has identified the the issue and is currently working on a long-term resolution. We are actively monitoring the situation and will continue to provide updates on this thread as new developments occur.
Regards, Customer Support
Posted Sep 23, 2025 - 08:53 UTC
Investigating
Dear Valued Customer,
We are currently experiencing a partial service disruption affecting our Truckload product in the North America production environment. Customers may notice delays in milestone update latencies. Our engineering team is actively investigating the root cause and working diligently to restore full functionality as quickly as possible.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Posted Sep 23, 2025 - 07:44 UTC
This incident affected: NA - Truckload (Tracking API).