We would like to inform you of a scheduled maintenance affecting the master-shipment-service and custom-references-service databases in the North America region.
Impact: During this maintenance window, shipment visibility across all transportation modes in the North America region may be affected. Customers may experience failures when attempting to create, update, or access shipments.
Maintenance Schedule: Start: Sunday, October 19, 2025, at 09:00 AM UTC End: Sunday, October 19, 2025, at 09:30 AM UTC
We appreciate your understanding and patience as we perform this essential maintenance. As always, we are committed to delivering reliable, high-availability services. Should you have any questions, please contact us at support@project44.com.
Posted Oct 17, 2025 - 14:03 UTC
This scheduled maintenance affects: NA - Container Track & Trace (CTT) (Track & Trace API), NA - Container Sailing Schedules (CSS) (Sailing Schedules API), NA - Parcel (Tracking API), NA - Ocean (Tracking API), NA - Rail (Tracking API, Shipment Tracking API), NA - Air (Tracking API), NA - Truckload (Tracking API), and NA - LTL (Tracking API).