As per our monitoring, the system is stable, the Movement platform and LTL Rating and Dispatch services are now functioning as expected.
Thank you for your patience throughout this process. If you have any further questions or issues, please don't hesitate to reach out to support@project44.com.
Best Regards Customer Support
Posted Jun 13, 2025 - 00:44 UTC
Monitoring
Dear Valued Customer,
As per the latest communication from our cloud service provider, a global outage had impacted multiple services, including those supporting our platform. We are pleased to inform you that all affected services are stable now.
At this time, the Movement platform, along with associated functionalities such as LTL Rating and Dispatch, is operating as expected. However, we are continuing to closely monitor the platform to ensure ongoing stability and performance.
We sincerely appreciate your patience and understanding throughout this incident.
Best Regards Customer Support
Posted Jun 12, 2025 - 21:04 UTC
Update
Dear Valued Customer,
Our cloud service provider has acknowledged the issue and is actively working on a resolution. We will continue to share updates as more information becomes available.
Thank you for your continued patience and understanding.
Best Regards Customer Support
Posted Jun 12, 2025 - 19:25 UTC
Identified
Dear Valued Customer,
Our engineering team has identified an issue with our cloud service provider. They are actively working with the provider on the highest priority to coordinate and implement a resolution.
We will continue to keep you informed as additional updates become available.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Best Regards Customer Support
Posted Jun 12, 2025 - 18:47 UTC
Update
We are continuing to investigate this issue.
Posted Jun 12, 2025 - 18:24 UTC
Investigating
Dear Valued Customer,
We are currently experiencing a disruption with the Movement platform and LTL Rating and Dispatch services.
As a result, the platform may be unavailable for our users. Our engineering team is investigating the issue on high priority and we will continue to provide updates actively.
As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.
Best Regards Customer Support
Posted Jun 12, 2025 - 18:23 UTC
This incident affected: NA - Movement, EU - Movement, NA - LTL (Dispatch API, Rating API), and EU - LTL (Dispatch API, Rating API).