We would like to inform you of a scheduled maintenance window for our ocean services to improve the overall network architecture supporting our platform.
During this window, you may experience intermittent issues with shipment creation and reduced availability or connectivity to the ocean platform. We do not anticipate significant disruption, but out of caution we wanted to provide advance notice so you can plan accordingly.
This impact is expected for Ocean shipments globally. Maintenance Start: September 23, 2026, at 6:00 PM UTC Maintenance End: September 23, 2026, at 8:00 PM UTC
As an organization, we are committed to providing reliable and high-availability services to our customers.
We appreciate your patience and understanding while we complete this maintenance. If you experience any issues during or after this window, please reach out to your usual support contact, or email support@project44.com.
Regards, Customer Support
Posted Sep 18, 2026 - 14:34 UTC
This scheduled maintenance affects: NA - Ocean (Visibility Operations Center (VOC), Tracking API, Analytics, Port Intel, Extended Visibility (Door to Door), Terminal Visiblity, Tendering API, Booking API) and EU - Ocean (Visibility Operations Center (VOC), Tracking API, Analytics, Port Intel, Extended Visibility (Door to Door), Terminal Visiblity, Booking API, Tendering API).