Flat File uploads for Ocean creating duplicate shipments in Movement

Incident Report for P44 Status Page

Resolved

This incident has been resolved.

Posted Mar 08, 2024 - 16:10 UTC

Update

We are continuing to investigate this issue.

Posted Mar 06, 2024 - 16:06 UTC

Investigating

Dear valued Customer,

We are experiencing disruption at our end where duplicate shipments are generated in Movement when creating shipments from the flat file uploads for Ocean shipments. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Anurag Kalgi
Engineer, Customer Support Operations

Posted Mar 06, 2024 - 16:05 UTC

This incident affected: NA - Ocean (Visibility Operations Center (VOC)), EU - Ocean (Visibility Operations Center (VOC)), and NA - Movement, EU - Movement.