We are pleased to inform you that our engineering team has successfully resolved the reported issue. Exporting shipments from the UI application is now functioning seamlessly, with no delays observed. All systems are operating as expected.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Naveen Kumar R Support Operations Specialist
Posted Dec 12, 2024 - 15:29 UTC
Monitoring
Dear Valued Customer,
Our engineering team has recently confirmed that there are no delays in exporting shipments from the UI application. We are closely monitoring the system's performance to ensure everything continues to operate seamlessly.
A final update on the resolution will be shared within the next 24 hours. We sincerely appreciate your patience and understanding during this time.
Regards, Abhra Roy Choudhury
Posted Dec 11, 2024 - 14:48 UTC
Identified
Dear Valued Customer,
Our engineering team has identified the issue and is working on a fix. We will continue to provide updates as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards, Aditya Support Operations Specialist
Posted Dec 11, 2024 - 02:59 UTC
Investigating
Dear Valued Customer,
We are experiencing an issue with our Last Mile platform where there is a lag in exporting shipments from the UI application. Our Engineering Team is actively working on resolving the issue and we will update this thread once more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Regards, Abhra Roy Choudhury
Posted Dec 10, 2024 - 18:03 UTC
This incident affected: NA - Last Mile (Application) and EU - Last Mile (Application).